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Fiesta Americana Guadalajara

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Fiesta Americana Guadalajara
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941 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed 1 week ago via mobile

The hotel and service for the most part was good. The area is nice with a starbucks and xoxo within walking distance. We were very disappointed with the food at the restaurant. I actually found a hair in my food and lost my appetite after that. The AC had issues our first night and it took 2 times for the...

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Helpful?
Thank W781 T
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear W781 T Thank you very much for taking the time to let us know your comments about your recent stay, first of all please receive our sincere apologies for having received a service below the standards of quality, I’m really worried about this bad experience that you suffered at the restaurant. Your feedback is extremely valuable to us, as...

San Jose del Cabo, Mexico
Reviewed 2 weeks ago

I've stayed at the Fiesta Americana many times over the last few years. Not all of my experiences have been great, but it's on my short list of places to stay in GDL. When I entered my room on this trip I love all of the updates and details that made the stay way beyond my expectations--from my many visits...

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Helpful?
Thank Donald W
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear Donald W Thank you very much for your visit. We appreciate the kindness to share the experience you had during your recent stay at Fiesta Americana Guadalajara. We are pleased to know that your stay was pleasant, fulfilling your expectations, as our main goal is to provide our guests an excellent service. Your opinion is very important and helps...

Ottawa, Canada
Reviewed 2 weeks ago

Excellent customer service. Great food. Delicious coffee. Rooms were spotless. Gym treadmills and bikes were in great shape. Not a ton of green space around, or seating outside, but indoors was great.

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Helpful?
Thank F2407LCtinac
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear F2407LCtinac Thank you very much for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. You are a valued guest and your comfort and well-being are our greatest concern. We hope you will return soon and stay with us again, will be a Pleasure! Cordially Efrain Ortiz Hotel...

Northern California, US
Reviewed 3 weeks ago

I stayed in the hotel for 8 nights for a conference which was held inside the hotel. I asked the hotel to arrange airport pickup which cost about US$30, but it was very efficient. The driver held a sign with my name waiting for me outside. The front desk was very nice and quick. I liked the room which has...

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Helpful?
Thank xiongxiong43
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear Xionxiong43 Thank you very much for your visit. We appreciate the kindness to share with us the experience you had during your recent stay at Fiesta Americana Guadalajara. We are pleased to know that your stay was pleasant, fulfilling your expectations, as our main goal is to provide our guests an excellent service. Your opinion is very important and...

London, United Kingdom
Reviewed 5 weeks ago

A wonderful hotel. Unsure of the star rating but its up there. Great service, lovely expansive rooms and a great view if you are high enough. I was on the 20th Floor. Good friendly service from all associated with it

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Helpful?
Thank mmorrisroe
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear mmorrisroe Thank you very much for your comments, it's a pleasure to know that you had an enjoyable stay. Your opinion is very important and helps us to continue our effort for being the best Hotel in Guadalajara. Once again thank you for your preference. Cordially Efrain Ortiz General Manager

Niagara, Canada
Reviewed 18 February 2017

This hotel provided excellent service. One of the best things about the hotel was their business facilities - a large group of rooms available for business. We chose to have meetings with clients in one of the large rooms. There were coffee, water and pastries off to the side which was perfect for our lengthy meetings.

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Helpful?
Thank 306sylviam
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear 306sylviam Thank you very much for your comments, we are pleased to know that you enjoyed your stay. You are a valued guest and your comfort and well-being are our greatest concern. We hope you will return soon and stay with us again, will be a Pleasure! Cordially Efrain Ortiz General Manager

Victoria, Canada
Reviewed 14 February 2017

Totally happy with our first stay at the hotel. Very friendly and helpful staff. Spacious and well appointed room. Food services always top notice with a varitey of choice and selection. The location was very convenient to everything we were looking for and needed. We'll certainly be staying here again on our next trip into Guadalajara.

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Helpful?
Thank Z7054LFdavids
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear Z7054LFdavids Thank you very much for your comments we are pleased to know that you enjoyed your stay. We value you as a customer and we hope you will return soon and stay with us again. Cordially. Efrain Ortiz General Manager

Mexico City, Mexico
Reviewed 14 February 2017

What a lovely surprise! I stayed at the same hotel many years ago... it is a completely different hotel. My room was beautiful and very clean. The shower was fantastic. The staff at the hotel were all polite and professional.. without an exception. I followed the recommendations of the waiters at the hotel restaurant (three times) and without fail ALL...

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Helpful?
Thank SGR G
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear SGR G Thank you very much for your comments and your visit to Fiesta Americana Guadalajara. It is great to know that your stay was enjoyable. We value you as a customer and always do our best effort to offer you a pleasant stay. We hope you will return soon and stay with us again. Cordially. Efrain Ortiz General...

England, United Kingdom
Reviewed 7 February 2017

I spent a weekend here with my husband and son. The hotel is a calm oasis in a big busy city. From the moment we drove up we were greeted by helpful staff and this continued throughout our stay. The rooms are clean and spacious, with new bathrooms. The beds were very comfortable too. Most importantly, in a world where...

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Helpful?
Thank janeordaz
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear Janeordaz Thank you very much for your visit. We appreciate the kindness to share with us the experience you had during your recent stay at Fiesta Americana Guadalajara. We are pleased to know that your stay was pleasant, fulfilling your expectations, as our main goal is to provide our guests an excellent service. Your opinion is very important and...

Guadalajara, Mexico
Reviewed 5 February 2017

Great hotel and location. I would suggest to call and check that everything works based on experienced. First time I stayed there was construction, second time AC didn't work. My stay was still very pleasant, I will come back.

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Helpful?
Thank MAURICIO C
EFRAIN2012, General Manager at Fiesta Americana Guadalajara, responded to this review

Dear Mauricio C Thank you very much for your comments, it's a pleasure to know that you had an enjoyable stay. Your opinion is very important and helps us to continue our effort for being the best Hotel in Guadalajara. Once again thank you for your preference. Cordially. Efrain Ortiz General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Guadalajara

Address: Aurelio Aceves 225, Glorieta Minerva Colonia | Vallarta Poniente, Guadalajara 44110, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $108 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Americana Guadalajara 3.5*
Number of rooms: 390
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Also Known As:
Fiesta Americana Guadalajara Hotel Guadalajara
Guadalajara Fiesta Americana
Hotel Style:
#1 Green Hotel in Guadalajara
#7 Family Hotel in Guadalajara
#12 Romantic Hotel in Guadalajara
#12 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Guadalajara staff and other travellers.
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Questions? Get answers from Fiesta Americana Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor for the view and sunrise”
mmorrisroe, 21 Mar 2017 | Read review
“pay the extra $$ for the renovated rooms on the Fiesta Club floor”
Ansh100, 29 Nov 2016 | Read review
“Above the "doom" meaning that your room will not overlook the atrium and any noise there”
LAH606, 15 Nov 2016 | Read review
“Sound rises from the common areas below. The quieter rooms will be in the corners, away from the open center of the building.”
douglasw467, 16 Oct 2016 | Read review
“stay in floors 10, 11 19 and 20 which are fully renovated”
lforest, 16 Jul 2016 | Read review
5 of 5