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Hilton Guadalajara

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Hilton Guadalajara
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927 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Lorain, United States
Reviewed 3 days ago NEW

Very nice hotel, friendly and helpful staff, hotel rooms clean and comfortable restaurants very good. Location easy as it is close to the freeway. Parking available and reasonable. Other amenities available. Would stay here again should I travel to Guadalajara, Jalisco in the future as there are many things to see and do in close proximity to the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank warnoks
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 17 December 2016 via mobile

My husband spends weeks in GDL on business and in one trip I was able to fly down for a weekend. The hotel is clean and the rooms were nice and spacious. The margaritas at the bar were excellent and the food was very good and affordable. I wanted to use the pool but it was cold and rainy for...

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Helpful?
Thank LILABBY1
About Hotel's Favourite Review
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence, and look forward to welcoming you back to the hotel in the near future.

Chicago
Reviewed 1 week ago NEWvia mobile

I stayed in Hilton Guadalajara for a convention of my company for 3 nights. The room was very clean, spacious and, confortable. The only issue in the room was the electricity, not all the power plugs worked. The food at the restaurant Vitrales was very good.

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Helpful?
Thank CruZjA8
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the matter regarding the power plugs. By now, we have met with the leadership team of both Housekeeping and Maintenance in...

Bogota, Colombia
Reviewed 1 week ago via mobile

Grrt facilities, outstanding breakfast buffett, great service with lots of smiles and good attitude from employees alway willing to please the customer. Loved the city , great architecture, climate and local grubb.

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Helpful?
Thank fernguerrero58
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Norfolk, Virginia
Reviewed 1 week ago

Helpful staff, peaceful room, hotel close to everything, amazing food. First time in Guadalajara, enjoyed expeditions to towns nearby and to Tequila factories. Loved dining and drinking tequilas in Tlaquepaque with Mariachis singing around us

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jose S
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

San Antonio, United States
Reviewed 2 weeks ago

Hotel is clean and spacious. It is not modern but it is compensated by the new furniture and feels fresh. The breakfast buffet included was wonderful (not the typical cereal and bad eggs they serve at many). It is located right across from the Expo center so if you are going for business there it is perfect. Close to Plaza...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cynthia B
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Los Angeles
Reviewed 2 weeks ago

We loved it! Everything about this hotel was great! Great location, great staff! Loved the SPA too and price were perfect. Everyone is very friendly and very accommodating. We we're only staying 2 nights and 2 nights turned into 4, they honored my same rate for the additional nights!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maira F
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us.

Sherwood
Reviewed 2 weeks ago

This was a great hotel and I would highly recommend this Hilton to anyone heading to Guadalajara for business or pleasure. The staff was friendly and the accommodations were excellent including the continental breakfast and swimming pool.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank paulsD9559VB
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences to all of our guests, so that all continue visiting us.

Camano Island, Washington
Reviewed 3 weeks ago

The hotel is a architecturally different and eye catching. Two restaurants plus a lounge area are in the hotel. The main restaurant food was pretty good. Our room was nice and big. The only problem was that there wasn't much light in the room. Overall, I would visit it again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gabriel G
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us in the future.

Hong Kong, China
Reviewed 3 weeks ago

There is a reason I came back to Hilton again and again. My expectations are never faltered. All the familar Hilton features I come to expected are here : friendly and efficient services, clean and spacious room, speedy check in and out, good wifi, declious breakfasts, are all there. Hilton GDL positioned next to the Expo GDL, and not far...

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Helpful?
Thank raymasterman
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us in the near future.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $115 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#4 Spa Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
12 questions
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Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors room offer the best views.”
 of 5 bubbles raymasterman, 2 Mar 2017 | Read review
“buy water and alcohol somewhere else”
 of 5 bubbles 679ralphs, 14 Jan 2017 | Read review
“Ask for one of the refurbished rooms.”
  • Great shower.
  • Washroom.
 of 5 bubbles SOLTATIO, 9 Jan 2017 | Read review
“On executive floor- don't get room 2005- terrible view and there is a noise from the water heater which is located against the bedroom wall.”
 of 5 bubbles ElenaRizk, 6 Jan 2017 | Read review
“Ask for the higher floors”
 of 5 bubbles jv145294, 3 Jan 2017 | Read review
5 of 5