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Hilton Guadalajara

1,127 reviews
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Traveller (175)
Room & Suite (320)
Dining (106)
Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,127)Write a Review
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripnice hotelbreakfast buffetroom servicethe room was nicean upgradeup to datebusiness travelerenjoyed my stayconciergevitalegymmexicobathtub
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21 - 25 of 490 reviews
Reviewed 17 October 2017

I loved the fact that Hilton Guadalarjara has rooms with no carpets, this was a highlight of my stay, I suffer from allergies and can't sleep in a room with a carpet, I have never stayed at hotel that have rooms with no carpet. People...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank S9361YPcynthial
Response from HiltonGuadalajara, Gerente at Hilton GuadalajaraResponded 21 October 2017

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to...More

Reviewed 17 October 2017 via mobile

The Hilton in this city is up to international standards with friendly staff, clean and professional! I was not disappointed! Offered foreign exchange and had 2 restaurants to choose from. Very close to the Expo centre which makes it very convenient for business travel.More

Thank Ronelle M
Response from HiltonGuadalajara, Director General at Hilton GuadalajaraResponded 20 October 2017

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to...More

Reviewed 8 October 2017

This hotel in located near the convention center and very easy to get anywhere via Uber. It has a good view of the city and the facilities are nice and very up to date. We stayed on the executive lounge floor and the staff and...More

1  Thank Wonderchill
Response from HiltonGuadalajara, Director General at Hilton GuadalajaraResponded 17 October 2017

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to...More

Reviewed 3 October 2017

the hotel is very nicely located for meetings and to attend events at the Gudalajara Expo, just across the street. Very good food in the hotel and the rooms are very nice. The only thing that happened that I did not like was that I...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Pigsurfer
Response from HiltonGuadalajara, Director General at Hilton GuadalajaraResponded 17 October 2017

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. Kindly accept our most sincere apologies for any inconvenience...More

Reviewed 27 September 2017 via mobile

Hilton hotels completely insulted my family tonight. Carlos [--], I hope you learned your lesson not to call your Hilton honors guests prostitutes and then continue to give attitude attitude when you are mistaken. Never have I ever been insulted like this ever. Coming from...More

Thank Felicita M
Response from HiltonGuadalajara, Director General at Hilton GuadalajaraResponded 14 October 2017
Google Translation

Lamento profundamente los trastornos originados por los inconvenientes que le causamos, no sólo a usted sino a su señora esposa...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$79 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guadalajara
#9 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$79 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guadalajara
#9 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (175)
Room & Suite (320)
Dining (106)
Pool & Beach (28)
Amenities (106)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RamonSalcido
5 July 2017|
AnswerShow all 4 answers
Response from fernguerrero58 | Reviewed this property |
You need to call the hotel and ask. I am not sure.
1
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RamonSalcido
9 April 2017|
AnswerShow all 4 answers
Response from raymasterman | Reviewed this property |
Gold members get a room upgrade but not guaranteed upgrade to executive rooms。
0
Votes
TikiTravels
19 March 2017|
AnswerShow all 3 answers
Response from jv145294 | Reviewed this property |
Dear Friend, I do not know your food preferences but if you are in Mexico, you need to try some real tacos. Just step out of the hotel, with the entrance on your back, go to the left corner of the block (Outside the... More
0
Votes
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123456
Room Tips
"Try and get access to the executive lounge!"
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"ask for top floor , the floors are hardwood and noisey"
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"Ask for the City view"
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"high floor"
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