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Holiday Inn Guadalajara Select

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Holiday Inn Guadalajara Select
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184 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Level Contributor
5 reviews
4 hotel reviews
Reviewed 1 August 2016 via mobile

We was visiting Guadalajara to celebrate my sister birthday and we decide to try this place and we do our best choice! Nice people, always helpful, clean room, good restaurant buffet and nice. The rooftop pool was amazing!!!! I recommend this place 100%

Helpful?
Thank javierzagasta
Norma M, Front Office Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Mexico City, Mexico
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 July 2016 via mobile

Location is good, room is comfortable although A/C is noisy even on low fan mode. Breakfast buffet at the executive floor was never set up at 7 AM as advertised, only by 7:10 - 7:15 AM staff start to arrange the buffet... too bad if you have early appointments. Service at the bar is bad and not attentive, they always... More 

Helpful?
Thank L P
Norma M, Front Office Manager at Holiday Inn Guadalajara Select, responded to this review
Google Translation

Gracias por hacérnoslo saber. Lamentamos las molestias que sufrió durante su alojamiento ya que no eso no representa nuestros estándares... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 May 2016 via mobile

This is a really nice hotel, right across from the Riu but at a more affordable price. The rooms are very comfortable and clean. My only issue is that the toilet did not flush very well but other than that the room had all the amenities you would expect from a Holiday Inn. Also if your room does not include... More 

Helpful?
Thank Diego G
Norma M, Front Office Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Monterrey, Mexico
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 April 2016

I stayed two nights with my wife at this hotel and it is very good for the money paid. It is well located, clean and comfortable. The people at the reception desk was courteous and received us with a soft drink and a snack. I would definitely stay here again whenever we come back to Guadalajara.

Helpful?
Thank vercan
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for sharing you experience, it is a great honor to have fulfilled your expectations and have gone further with our kind staff at the front desk, we are definitely looking forward for your next visit to Guadalajara Cordially Rooms Division Manager More 

Santo Domingo, Dominican Republic
2 reviews
Reviewed 15 March 2016

My mom and I were part of the Omnilife Entrepreneurs invited to the annual conference in GDL, we stayed at the hotel between March 3-7, 2016. On our arrival we received at the counter our room keys and proceeded to go into our rooms. We didn't receive any inventory of the room items and didn't signed up any inventory either.... More 

Helpful?
Thank Antonio C
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced for this mistake, as that is not up to our normal standards. We have been in contact directly with you to redeem this distressing event. Sincerely, Rooms Division Manager More 

Travellers are raving about these Guadalajara hotels

Round Rock, Texas
Level Contributor
219 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 February 2016

Arriving at the Hotel Sunday night was a pleasant experience. The staff is very nice and upgraded me to an Executive Room due to my Platinum Elite status, but that was the only good experience at all. The room was really big with 2 queen beds and plenty of space to walk around. The nightmare stated when I tried to... More 

Helpful?
Thank mattos_family
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for not having the heating system you have required during your stay. It is great to to know that the Executive room pleased you, be sure that we will fulfill your expectations next time you visit us. Cordially, Rooms Division Manager More 

Weston, Florida
Level Contributor
215 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 February 2016 via mobile

Second stay at this hotel and it was as good as the first one. Staff is very friendly and helpful, wifi works great everywhere, rooms and very spacious and the location is great. If you need a ride to the airport arrange it with them instead of taking a taxi, way better.

Helpful?
Thank DonatoInWeston
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We sincerely appreciate your feedback. We hope you will visit us again. Cordially, Rooms Division Manager. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 January 2016 via mobile

Stayed at this hotel one night because we were flying out of Guadalajara early in the morning. 1) They could not and did not provide shuttle service. 2) Our 1st room smelled like urine and the pillows did not smell clean either, front desk assistant said it was the AC, O.K., in the new room the smell wast that strong.... More 

Helpful?
1 Thank Maribel A
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Feel free to... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 December 2015

These rooms were so inexpensive when we visited that we got two of them. Both were on the 8th floor, large, and had nice views of nothing in particular. The staff was very friendly and helpful. Breakfast wasn't great, but the concierge lounge was well-appointed and pleasant. The bed was a little hard for my taste. The kids had a... More 

Helpful?
Thank Kwin P
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and you have the opportunity to visit our closest places like Malls and Down Town. We appreciate your comprehension... More 

Nir Yitzhak, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2015

I stayed at Holiday Inn Select Guadalajara a few times during the last 6 months, always satisfied from high quality service standards. Clean and comfortable rooms, located in a nice area and close to restaurants and commercial centers. The restaurant is very good, offering delicious and generous breakfasts!

Helpful?
Thank Haim L
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. it is our major reward to know that we are your first option in Gudalajara, we are proud of it. We'll continuing giving the great service you have received leaving memorable experiences in our Guest's Sincerely, Rooms Division Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modernity, Location, and efficiency. Land of Mariachi and Tequila. The Holiday Inn Guadalajara Select Hotel is located in the best area of the city close to Expo Guadalajara and main avenues, surrounded by business and shopping centers:GalerÃ-as, Gran Plaza and Centro Magno, only 20 minutes away to airport , 10 minutes to downtown area, 10 minutes from financial center, (Banamex - City group, BBVA Bancomer, Santander and others) 20 minutes from Tlaquepaque and Tonala towns and 10 minutes from the industrial zone. !Live Tequila Express and Tequila Cuervo ... more   less 

Additional Information about Holiday Inn Guadalajara Select

Address: Avenida Ninos Heroes 3089 | Ave. Lopez Mateos, Guadalajara 44520, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $93 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Guadalajara Select 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Holiday Inn Select Guadalajara Hotel Guadalajara
Holiday Inn Guadalajara
Guadalajara Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Guadalajara Select staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Guadalajara Select staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 8-9 floor are reserved for VIPs. Use IHG status if you have it.”
 of 5 bubbles 928kwinp, 26 Dec 2015 | Read review
“Higher rooms, less noise from traffic.”
 of 5 bubbles sustos, 27 Sep 2015 | Read review
“Rooms facing Niños Heroes Avenue have a nice view of the city.”
 of 5 bubbles jose_a_rojas, 23 Apr 2015 | Read review
“The traffic noise is significantly less in upper floors.”
 of 5 bubbles felipev612, 22 Mar 2015 | Read review
“If you need Access to internet make sure it is working before installing.”
 of 5 bubbles ETame, 3 Oct 2013 | Read review
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