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Hotel Riu Plaza Guadalajara

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Traveller (784)
Room & Suite (246)
Dining (61)
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Overview
  • Excellent55%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible5%
Travellers talk about
“tallest building”(15 reviews)
“great hotel”(31 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hotel Riu Plaza Guadalajara
Special Offer: Book now with 5% off!
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)
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345 results
Traveller rating
165
130
24
12
14
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LanguageEnglish
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165
130
24
12
14
Show reviews that mention
All reviewstallest buildingbreakfast buffet isgreat hotelbusiness triproom servicebusiness or pleasurehotel is modernrooms are largehotel barsteam roommini barbusiness hotelhigh floorchecking incentral locationenjoyed my staychardonnay
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1 - 5 of 345 reviews
Reviewed 3 days ago

I have been spending several Weeks and Months in Guadalajara and each time I come over, I try to stay in the Riu. Of course, the rooms are very nice, and rather large; of course the staff is friendly and welcome you warmly; but what...More

Thank francoisl904
Hotel's Favourite
Reviewed 12 March 2018

My first stay at a Riu hotel and I was very surprised. The staff were very professional and truly helpful. The hotel was very clean and the rooms and beds were excellent. The buffet breakfast was the best I've ever had while travelling with both...More

Thank CDN41
Reviewed 3 weeks ago

I have been traveling to Gualajara for over 2 years, and I have stay at the RIU for over 100 nights during this time, so I have became a Diamont Member. Riu it's a very good option to stay, rooms are nice and quit, the...More

1  Thank Manuel M
Reviewed 3 weeks ago

We arrive to the Hotel by the correct check-in time, after confirming paying we were advice that the Pool area (our favorite) was going to be close Saturday due to an event they were having. We tried to complaint but they show careless to our...More

1  Thank Terry H
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 2 weeks ago

Dear guest, Thank you very much for choosing our hotel once again for your holiday and for taking the time to share your experience with us. It is disappointing to learn that this time the services offered by our hotel did not fulfil your expectations,...More

Reviewed 9 May 2018 via mobile

For years my family and I have stayed in different Riu hotels though Mexico. This was by far the worst experience ever. I wouldn't ever choose this hotel again had I not spoken with the Hotel Director from the Hotel during my stay. With a...More

Thank Ichechel
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 4 weeks ago

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We were surprised to read your comments about our staff, because at RIU, we take pride in our excellent customer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Heated pool
Outdoor pool
Details
Price range
US$78 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (784)
Room & Suite (246)
Dining (61)
Pool & Beach (34)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Questions & Answers
Ask a question
mikeShellyzihua
8 March 2018|
AnswerShow all 6 answers
Response from Cajun119 | Reviewed this property |
They are not even customer friendly! STAY AWAY
0
Votes
Marilyn B
25 January 2018|
AnswerShow all 9 answers
Response from 908gracielal | Reviewed this property |
Never. I have been in another hotels in Guadalajara with dirty carpets or a moldy smell on the hallways. But here, I didn't smell or see dirty carpets. Rooms very clean and a wonderful service.
0
Votes
GingerinMexico
15 September 2017|
AnswerShow all 8 answers
Response from Ninion | Reviewed this property |
Hi, Yes they have many channels in English.
1
Vote
Room Tips
"Just take enough time to enjoy the gorgeous breakfast"
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"buscar habitaciones de pisos superiores. Aunque estas son más caras, pero le mobiliario esta en mejores..."
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"The higher the better"
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"ice machines are not located on every floor if this is something that is important to you"
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