We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewstallest buildingbreakfast buffet isgreat hotelbusiness triproom servicebusiness or pleasurehotel is modernrooms are largehotel barsteam roommini barbusiness hotelhigh floorchecking incentral locationenjoyed my staychardonnay
I have been spending several Weeks and Months in Guadalajara and each time I come over, I try to stay in the Riu.
Of course, the rooms are very nice, and rather large; of course the staff is friendly and welcome you warmly;
My first stay at a Riu hotel and I was very surprised. The staff were very professional and truly helpful. The hotel was very clean and the rooms and beds were excellent. The buffet breakfast was the best I've ever had while travelling with both...More
I have been traveling to Gualajara for over 2 years, and I have stay at the RIU for over 100 nights during this time, so I have became a Diamont Member. Riu it's a very good option to stay, rooms are nice and quit, the...More
We arrive to the Hotel by the correct check-in time, after confirming paying we were advice that the Pool area (our favorite) was going to be close Saturday due to an event they were having.
We tried to complaint but they show careless to our...More
1 Thank Terry H
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 2 weeks ago
Thank you very much for choosing our hotel once again for your holiday and for taking the time to share your experience with us.
It is disappointing to learn that this time the services offered by our hotel did not fulfil your expectations,...More
For years my family and I have stayed in different Riu hotels though Mexico. This was by far the worst experience ever.
I wouldn't ever choose this hotel again had I not spoken with the Hotel Director from the Hotel during my stay.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 4 weeks ago
Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback.
We were surprised to read your comments about our staff, because at RIU, we take pride in our excellent customer...More