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Hotel Riu Plaza Guadalajara

994 reviews
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Traveller (737)
Room & Suite (233)
Dining (59)
Overview
  • Excellent55%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible5%
Travellers talk about
“tallest building”(15 reviews)
“great hotel”(31 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Offers from Hotel Riu Plaza Guadalajara
Hotel deals
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Reviews (994)Write a Review
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All reviewstallest buildingbreakfast buffet isgreat hotelbusiness triproom servicebusiness or pleasurelobby bar ishotel is modernrooms are largesteam roommexican foodbusiness hotelhigh floorgreat roomschecking infree internetcentral location
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11 - 15 of 335 reviews
Reviewed 22 October 2017 via mobile

My third time here. I am here on business and it was great until Thursday when the weekend visitors arrived. Loud music throughout the hotel with people partying in random rooms... couples making out in the pool...and extremely loud music until after 1am. please know...More

Thank TeenytoesMN
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 26 October 2017

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We are very sorry to learn that other guests’ behavior made your stay less enjoyable. We can assure you that...More

Reviewed 19 October 2017

I stayed at the hotel for a week during my business travel to Guadalajara. It is an excellent hotel, very nice interior & rooms. I faced lot of difficulty since i did not know Spanish. I could speak only English & it was very difficult...More

Thank vazhipokan
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 24 October 2017

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to providing excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

Reviewed 6 October 2017

I stayed twice in ten days and all I can say is WOW! 1st stay all in all not bad! I checked in and decided to go for a short walk just to come back to find out someone was in our room! I ask...More

Thank Cajun119
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 10 October 2017

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key...More

Reviewed 3 October 2017

I booked online a king room with breakfast for 10,300 pesos for 1 week as a Riu Class member and was told it would take 72 hours for a confirmation. After 72 hours, I heard nothing and emailed again. A manager on duty said he...More

Thank GingerinMexico
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 6 October 2017

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We would like to clarify that we always try to accommodate our guests' request upon availability. As clearly stated on our website during the booking process, your...More

Reviewed 24 September 2017 via mobile

I was originally booked for 4 nights but my team wanted to take me to lucha libre ... was bummed because they were sold out for the 5th night online. So I booked the 5th night in the Hilton because I prefer the Riu enough...More

Thank David E
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Heated pool
Outdoor pool
Details
Price range
US$88 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (737)
Room & Suite (233)
Dining (59)
Pool & Beach (31)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
Ask a question
Marilyn B
25 January 2018|
AnswerShow all 8 answers
Response from Alberto S | Reviewed this property |
No i have not.
0
Votes
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GingerinMexico
15 September 2017|
AnswerShow all 8 answers
Response from Ninion | Reviewed this property |
Hi, Yes they have many channels in English.
1
Vote
Aseem N
9 May 2017|
AnswerShow all 12 answers
Response from Anuj S | Reviewed this property |
From airport I took taxi and it charged me around 300 MXN to Hotel Riu. In my next visit I used Uber and reached hotel in around 170 MXN. So you can choose any option.
1
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Room Tips
"ice machines are not located on every floor if this is something that is important to you"
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"High Floor, corner rooms are Huge"
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"Definitely higher floors are best"
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"It would be good if you can get a room in floors 24 and above"
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