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Hotel Riu Plaza Guadalajara

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Riu Plaza Guadalajara
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849 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Kelowna, Canada
Reviewed 31 January 2017

We spent 3 nights at his hotel. The room was lovely, the bed was comfortable, and the shower was great! The bathroom makeup mirror did not extend as is usual which is useless for a person like me who needs an arm extension because my vision is bad. There is a DJ playing very loud music on weekends and although...

Thank Wanda K
Reviewed 31 January 2017 via mobile

Room was great nice and modern. Gym and pool were nice as well the pool a little small for professional swimmers but The hotel is very nice overall. The only reason it's getting 3 stars is because it's very pricey they exaggerate their food prices. Its customer service it's not the best. And the breakfast should be free even cheaper...

Thank Francisco V
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We were surprised to read your comments about the staff. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain optimal standards. We reported your comments to...

Costa Rica
Reviewed 30 January 2017

Convenient location in Guadalajara. They have a lounge where they have live music on the weekends. Rooms are beautiful, and service is great. From here you can go anywhere by Uber or regular taxi service. We had breakfast at the small coffe shop downstairs, it was good.

Thank Melissa V
Watsonville, California
Reviewed 21 January 2017

The Riu is the tallest building in the city, located on the main cross town boulevard. It offers higher end one stop accommodations - restaraunt, bar, spa, gym, beauty shop/barber, pool etc. It has a bustling night life and conference/business facilities. Service, food quality, and security are all very good. For sightseeing tourists, the main drawback is it's isolation from...

Thank TDelRio
Reviewed 14 January 2017 via mobile

The Hotel Rio was a wonderful hotel in Guadalajara. It's vistas that of the city are the best. Requested an upgraded room and was not disappointed. The suite was spacious and the design very modern and pleasing. Dined in the hotel for breakfast with my local friends and it was delicious. Very professional staff. Pool was gorgeous but I didn't...

Thank Susan H
Manila, Philippines
Reviewed 17 December 2016 via mobile

Esteban at reception is incompetent in all matters. He will speak to you confidently as if he knows what he's talking about - but trust me, he doesn't. Communications with this hotel prior to arrival were a nightmare. They don't respond to emails. If you call, you are talking to people with limited English and who in any case have...

Thank markKTM
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We were surprised to read your comments about the service. At RIU we...

Raleigh, North Carolina
Reviewed 10 December 2016

First, the breakfast is awesome -- it's way more than just breakfast -- there were full "dinner" items - hot entres (spare ribs one day), all breakfast foods you could think of, tons of fruit, cold cuts, cheese, cereals, pastries, soups, they even had a dessert section! The hotel is very modern in style and decoration. The shower was large...

1Thank TDug
San Antonio, Texas
Reviewed 9 December 2016

Stayed at the Riu for four nights as part of a business trip and was very impressed with the customer service and the tremendous breakfast. Not only are their great Mexican classics like chilaquiles and sopas, but they also have a huge fruit bar and made to order omelets. The options are really endless and they have something that will...

1Thank shuggar
Puerto Vallarta, Mexico
Reviewed 8 December 2016

This hotel is modern, has a pool, gym, spa, and restaurant, bar, and cafe. Service is friendly, valet parking, price is reasonable considering the quality. I love staying here and it is now my go-to hotel on my trips to GDL. I like the central location too. I can drive to GDL, park safely in their lot, and take Uber...

1Thank mexpro
Columbus, Ohio
Reviewed 4 December 2016

This was my first time to Guadalajara and this hotel was where the team was staying for the 4 days we were there. The hotel was in pristine shape, very modern, the room was awesome (both clean, room size, and view outside) and it had a very nice bar with live music during the week, and plenty or large screen...

Thank Don H

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07/05/2017 08/05/2017
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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Riu Plaza Guadalajara

Address: Av. Lopez Mateos, 830 - Fracc. Chapalita | Guadalajara - Jalisco, Guadalajara, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $145 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Plaza Guadalajara 4.5*
Number of rooms: 550
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Hotel Style:
#3 Spa Hotel in Guadalajara
#5 Luxury Hotel in Guadalajara
#6 Business Hotel in Guadalajara
#7 Romantic Hotel in Guadalajara
#16 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Plaza Guadalajara staff and other travellers.
9 questions
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Brooklyn, New York
6 months ago
Guadalajara, Mexico
San Felipe, Mexico
over a year ago

See all questions (9)

Questions? Get answers from Hotel Riu Plaza Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at top floors”
bemacol, 28 Mar 2017 | Read review
“For lessor costs you can get a room with 2 Xl twin side beds.”
LindaD_NorthCornwall, 19 Feb 2017 | Read review
“higher floor has a great view of the city.”
S7077II_, 14 Feb 2017 | Read review
“Very tall hotel. The higher the floor the better the view..”
I9164CLmarkr, 13 Feb 2017 | Read review
“take above 5th floor”
OSCALGOR, 31 Jan 2017 | Read review
5 of 5
US$115* /night
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Prices are for 1 room, 2 adults
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