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The Westin Guadalajara

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450 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Westminster, California
Reviewed 23 December 2014

I had never been to Guadalajara and had met a woman in Cancun who was going to school there. I was taking a trip to Cali Colombia and decided to stop in Guadalajara on my way back to California. I had a bunch of SPG Points and booked a room for 5 nights. After arriving late I realized that I...

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Helpful?
3Thank Colin51
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Colin51, Thank you very much for taking the time in writing a review about your recent stay at The Westin Guadalajara. We are delighted to know that your experience was great! We hope to have the opportunity to welcome you back soon at The Westin Guadalajara. Kind regards, Manuel Dieguez General Manager

Reviewed 22 December 2014 via mobile

I fell onto the Westin in Guadalajara by a friend's recommendation and must say that this is one of the nicest places I have stayed on business. The rooms are modern, clean, and luxurious, and the service impeccable. The fitness room has modern equipment, is clean and spacious. The business center is large with several private conference areas perfect to...

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2Thank brookhou
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear brookhou, We are pleased that you enjoyed your room and the Westin Workout Fitness Studio. We value our customer’s experiences here at The Westin Guadalajara and we hope to have you back very soon! Kind regards, Manuel Dieguez General Manager

Richmond, California
Reviewed 13 December 2014

There was a water shortage one day, this is horrible yes, but it happens right? They fix it within 20 minutes and the hotel manager was really on top of it. She call me to apologize several times and took the internet fee off my bill. Thank you Erin, you rock!

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1Thank JoseLomeliV
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear JoseLomeliV, Thank you very much for taking the time in writing a review about your experience at The Westin Guadalajara. We appreciate so much your understanding and preference and we hope to welcome you back soon! Sincerely, Manuel Dieguez General Manager

Mexico City, Mexico
Reviewed 10 December 2014

I'd rate this hotel 4.5 if I could. This is as good as a hotel in this price range can get. I found the bed, the linen and the pillows to be quite comfortable. The bathroom is perfectly lit, spacious and not cluttered. Overall, the room was big for the industry standards. The colour scheme is soft and calming, most...

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Thank Antoine_K_10
WestinGuadalajara, The WestinGDL at The Westin Guadalajara, responded to this review

Dear Antoine_K_10, Thank you very much for your feedback on your recent stay with us at The Westin Guadalajara. We are happy to hear that you enjoyed our Heavenly Bed and sheets. We will be working on our problem areas so that our guests can have the rest they deserve. We hope to have you back very soon! Kind regards,...

San Diego
Reviewed 15 November 2014

Guadalajara is beautiful, but has a reputation as a dangerous city. Danger happens to you or it does not and did not happen to us, but it was nice to have an oasis not in the center of town. We took taxis to restaurants and to see the city center. The doormen have a remote doorbell to the cabstand at...

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Thank wxzzy
WestinGuadalajara, The Westin Guadalajara at The Westin Guadalajara, responded to this review

Dear wxzzy, Thank you very much for taking the time in writing a review about your stay with us at The Westin Guadalajara. We are glad to hear you enjoyed your time in the beautiful city of Guadalajara. We hope to welcome you back very soon! Warm regards, The Westin Guadalajara

Toronto, Canada
Reviewed 9 November 2014

I stayed at the Westin Guadalajara a few weeks ago. This hotel is very clean and feels safe. The room was beautiful, the bed was comfortable, and the staff were all very friendly. I didn't eat at the hotel, but I did have some cocktails in the lobby. The drinks were very tasty, and the lobby has a trendy feel...

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1Thank BCaissie
WestinGuadalajara, The Westin Guadalajara at The Westin Guadalajara, responded to this review

Dear BCaissie, Thank you very much for taking the time in writing about your experience with us at The Westin Guadalajara. We are delighted to hear that you enjoyed our Heavenly Bed exclusive to the Westin brand, and that you liked our cocktails in the Lobby Bar. We hope to welcome you back soon! The Westin Guadalajara

Del Mar, California
Reviewed 4 November 2014

This hotel property was very nice and comfortable. The staff was very friendly as soon as you walk through the door to check in. I was there on business and the hotel was conveniently located to where I needed to be. The Wifi did not work well in my room at times but overall it was fine. Everything was very...

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Thank ErinP27
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Epavelko7, First of all thank you very much for taking the time in writing about your experience with us The Westin Guadalajara. We are delighted to know that your experience was great! We hope to have the opportunity to welcome you back soon at The Westin Guadalajara. Sincerely, Manuel Dieguez R. General Manager

Miramar, Florida
Reviewed 4 November 2014

My daughter was suppose to get together with a Mexican friend for her 15 birthday, they had met early in the summer on a cruise to the Mediterranean and had become good friends , but unfortunately a family issue came up with her friend so we never got to see her . So we decide to make the best of...

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Thank Edilio D
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Edilio D, We would like to thank you very much for taking the time in writing a review about your experience with us The Westin Guadalajara. We are sorry to hear about your inconvenience, but we are glad to know that you made the best of Guadalajara and your stay at our hotel. We hope to welcome you back...

Austin, Texas
Reviewed 30 October 2014

We stayed for a couple of nights in May 2012. The staff is very friendly and the hotel and room are both clean and feature a minimalist modern style. The bar is grand and offers a great variety of drinks in the evenings.

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Thank ricardodsanchez
Mexico City, Mexico
Reviewed 14 October 2014

Stayed here with my wife during our holy week break for 3 nights. Perfect upgrade to a suite, which was refreshing after a long road trip from Mexico City. Breakfast had plenty of options to choose from, all very nice. All my needs were met during my stay, including concierge tips around town. A special thank you to Marino Salazar...

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Thank Pabs31
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Pabs31, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are glad to hear that you enjoyed your stay for holy week in Guadalajara. We hope to have the opportunity to welcome you back soon at your home, The Westin Guadalajara. Be well, Manuel Dieguez...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $108 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • The last floor is the staff hang out across the presidential suite
  • Close to staff circulation that is doing their job to serve
  • Avoid room 2002
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
“Higher floors for a quieter experience.”
 of 5 bubbles Musqat, 6 Sep 2016 | Read review
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