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The Westin Guadalajara

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The Westin Guadalajara
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465 Reviews from our TripAdvisor Community

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Showing 263: English reviews
New York City, New York
Reviewed 24 October 2016

You won't find a hotel with better accommodations, interior design, bar, etc in this town. I used to love this hotel until this late stay. Unfortunately at my arrival the front desk offered me an upgrade stating they would move me to an upper floor to enjoy a quiet atmosphere and a better view plus free internet & breakfast for...

Thank jul i
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Jul i, First of all I would like to thank you for sharing with us your opinion about your most recent stay with us. Your feedback is really important for us because it helps us to identify and work in our opportunity areas. I apologize for the inconveniences that you had at our property, our goal is to provide...

Reviewed 9 October 2016 via mobile

Stayed at Westin for Business all was well it was a great stay. It was a great idea for me to Add breakfast when booking it was well worth it. The breakfast had good selection and provided a good start to the day. Good bed, clean and easy checkin. Price was good for the room booked.

Thank TrueSaya
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear TrueSaya, We want to offer you our thanks for selecting us during your visit to Guadalajara and for sharing your experience with us through to the Trip Advisor Community. It is such a great news to see that you enjoyed our breakfast and that you found it very complete and helped you having an energizing start. I am pleased...

Los Angeles, California
Reviewed 6 October 2016 via mobile

The Westin is a great hotel. The staff was friendly, the rooms extremely clean. I had the buffet for breakfast and it was delicious. I would highly recommend it and will stay there for future visits to Guadalajara.

Thank Ernesto D
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Ernesto D, Thank you for letting us be your host during your visit to the city. We are pleased to know that you had a renewing experience in every aspect of your stay. For us to provide you with a dedicated service is a priority, we are happy to see that you enjoyed your room and our breakfast inspired...

Washington, D.C.
Reviewed 3 October 2016

Great staff, comfortable quiet rooms (heavenly beds), excellent food (especially the breakfast buffet), close to shopping district, fun bar, ease of access to convention center, free wifi. And many many other things.

Thank Mistercosmo
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Mistercosmo, Thank you so much for sharing your experience with us through the Trip Advisor Community. I am so glad that you enjoyed every aspect of your stay such as our dedicated service and our heavenly beds designed to provide you the rest that you deserve. Our breakfast buffet displays a selection of superfood with healthy energetic items and...

Tucson, Arizona
Reviewed 2 October 2016 via mobile

For a Westin their rates are very reasonable. It is a bit out of the way, however close to the convention center. Rooms are clean and immaculate. Their breakfast is worth the price. Service is great all over. It is very safe. They have security monitoring who is going in and out and this makes it nearly impossible for non...

1Thank travelman40
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Travelman40, Thank you so much for your feedback, it is very good to see that you had such an incredible experience and that you found the location to be helpful. I am very glad to read that you liked your room, the breakfast variety and our service. For us the security of our guests is key; thank you very...

Colorado Springs, Colorado
Reviewed 1 October 2016

Stayed here as it, and the Hilton, are the two recognizable, first-world brands adjacent to the convention center. Guadalajara is a town in transition, and while it is the "Silicon Valley of Mexico" and all that, most of the neighborhoods are run-down, concrete tenements -- including those around the convention center. But the Westin offers all the modern design and...

Thank Holokauahi
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Holokauahi, Thank you so much for letting us be your host during your visit to Guadalajara, for us is a real pleasure to have you. I am pleased to know that our location was an advantage for the purpose of your trip and that you enjoyed our décor and style. Certainly is marvelous to see that you liked our...

Huixquilucan, Mexico
Reviewed 27 September 2016 via mobile

The hotel is really nice and functional. It's a business hotel, but really modern and nice. Awesome service. The gym is really good. Spacious, modern, enjoyable. Premium internet is fast (free internet is ok). There's no executive/club lounge. The breakfast is good. During this stay (one night only) the restaurant (Sunday morning) was kind of messy and a lot of...

Thank SergioMorilo
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear SergioMorilo, Thank you so much for sharing your experience with us thought the Trip Advisor community. I am very happy that you liked the hotel and that we got to reach your expectations with our dedicated service and the hotel facilities like our WorkOut Room open 24/7. It is nice to hear that the internet worked perfectly and that...

Fontana, California
Reviewed 23 September 2016

Overall I liked the hotel. I do think a pool or Jacuzzi is needed, I was surprised the hotel didn't have one considering it is a Westin. The hotel was clean had great views and was centrally located. Word of advice, call ahead for the shuttle, I intended on calling ahead but got busy at work and when I called...

Thank Evilyn7
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Evelyn7, Thank you so much for choosing us to be your host during your visit to the city of Guadalajara, moreover for taking the time to share your experience with us. I am pleased to see that our location was helpful for you and that you liked the view that the hotel offers. We appreciate your feedback, this is...

Las Vegas, Nevada
Reviewed 19 September 2016 via mobile

Been here a few times before boys had a great time comfortable relaxed location for us it's not great location but we still will travel to come here. When I called The front desk and ask for American TV stations she says it's a cable company I have the same sky satellite dish at home it's the remote that controls...

Thank V f
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear V f, Thank you for staying with us. We thank you so much for your feedback, I am personally in communication with the involved departments so this will be taking in consideration to improve our service which is our goal to achieve and more over to succeed our guests expectations. We are very sorry for the situation that happened...

San Diego, California
Reviewed 15 September 2016

Overall, this is a beautiful and comfortable hotel. I was surprised at check-in when I was charged an extra 595 pesos to bring my spouse. I was on a business trip and the hotel arrangements had been taken care of in advance. I take my spouse on most business trips, and this was the first time any hotel charged extra.

Thank 897antoinettep
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear 897antoinettep, We thank you for choosing us to be your host during your visit. We hope that you had a renewing stay, and we are glad that you found the hotel to be comfortable. I thank you for your feedback which we are taking it in consideration, there are some rates that have some restrictions and they can have...

155 photos of this hotel

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All Traveller Photos (122)
Hotel & Grounds (17)
View from Room (9)
Room/Suite (31)
Bathroom (10)
Dining (10)
Business Centre/Function Rooms (2)
Pool/Beach Area (1)
Other (42)

Management photos: Courtesy of the property manager

All Management Photos (33)
Dining (3)
Room/Suite (6)
Hotel & Grounds (6)
Business Centre/Function Rooms (1)
Other (17)
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $136 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If u have no status, ask for 20th floor.”
 of 5 bubbles jimmyc978, 17 Jan 2017 | Read review
“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • Avoid room 2002
  • Close to staff circulation that is doing their job to serve
  • The last floor is the staff hang out across the presidential suite
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
5 of 5