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Presidente InterContinental Guadalajara

Traveller (277)
Room & Suite (124)
Dining (34)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService.
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Property amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Internet
Restaurant
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
Contact
Av Lopez Mateos and Moctezuma crossing the street you will find Mall Plaza del Sol, Guadalajara 45050 Mexico
Name/address in local language
Getting there
Miguel Hidal Airport17 km
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Reviews & more
758Reviews
382Photos
7Q+A
64Room tips
Traveller rating
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  • 43
  • 33
Time of year
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Popular mentions
The plus: - The hotel is clean and has a good location. - The pool and gym are easy to access and functional. - Food via room service is better than hotel restaurant... The minus: - It does not make any sense that an hotel in this category (in mexico...) does not provide
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Response from patricia032158, General Manager at Presidente InterContinental Guadalajara
Responded 4 weeks ago
Dear Guest: Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We also want to apologize for the inconvenience you had. I promise it will not happen again. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. I hope you accept my apologies and looking forward to see you again in the near future. Best regards Patricia Chapman Manager General
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This hotel has the opportunity to be great. We are Ambassador members and will be frequenting the hotel over the next year. Positives: The staff is extremely helpful and very nice. The club has good food for breakfast and happy hour. Rooms are nice and bed is comfortable.
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Response from patricia032158, General Manager at Presidente InterContinental Guadalajara
Responded 20 Nov 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We also want to apologize for the inconvenience you had. I promise it will not happen again. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. I hope you accept my apologies and looking forward to see you again in the near future. Best regards Patricia Chapman Manager General
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Due my job I stayed 1 month living here .. very clean nice rooms great showers but the best are the people Specially the ones that work in the cafeteria ... starting by the capitan Antonio de Hostess refugio the waitress jose antonio, oscar (a sweet person) and ugo , they work
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Response from patricia032158, General Manager at Presidente InterContinental Guadalajara
Responded 22 Oct 2018
Dear Miss Gabriela First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the personal of restaurants, ANTONIO, JOSE ANTONIO, OSCAR & HUGOl!!!!!! It means so much to our team to hear a review like yours. Our staff strives to create a service experience for our guest that is lasting. It is our pleasure to have served you. Providing our guests with an excellent level of service is our primary goal and concern and we are so appreciative to read that you remained satisfied with the friendliness and professionalism of our team. We are eager to welcome you again anytime soon. Best regards Patricia Chapman General Manager
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Stayed for four nights for a conference in the hotel. Room was big, AC and air quality good and everything was of a standard you’d expect.for a business stay. The staff were all very friendly and helpful. My only complaint was the limited eating options. For a day or two stay
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Response from patricia032158, General Manager at Presidente InterContinental Guadalajara
Responded 18 Oct 2018
Dear Guest, Thank you for sharing your stayed in our hotel. We are glad to know that our staff was great for your. Your opinion is very important to improve. We hope to see you in your next trip to Guadalajara, Jalisco. Best Regards! Patricia Chapman General Manager
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I want to say thank you «Cafe Urbano» it’s pretty cozy, gorgeous, beautiful place. The tables are beautifully served, the service is top-level, the staff is very kind, attentive and cheerful, especially - Óscar, Antonio, Monica, Miguel, Salvador, Toño, Juan, Refugio, Arce and
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Response from patricia032158, General Manager at Presidente InterContinental Guadalajara
Responded 17 Oct 2018
Dear Miss Maria, First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the personal of restaurants OSCAR, ANTONIO, MONICA, MIGUEL, SALVADOR, TOÑO, JUAN, REFUGIO, ARCE, MICHEL...you know all the names..wonderful!!!!!! It means so much to our team to hear a review like yours. Our staff strives to create a service experience for our guest that is lasting. It is our pleasure to have served you. Providing our guests with an excellent level of service is our primary goal and concern and we are so appreciative to read that you remained satisfied with the friendliness and professionalism of our team. we are eager to welcome you again anytime soon. Best regards Patricia Chapman General Manager
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Photo provided by managementPresidente InterContinental Guadalajara
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12345625
Do you have cribs?
Are hair dryers provided in the rooms? Is the area safe?
Dear Client; You can approach to the concierge desk to reserve this service and many more, about the safety the hotel is in a very safe area of the city please contact us to get informed about all the services we have, See you soon! SMC General Manager
1 vote
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Good morning, Presidente InterContinental Guadalajara don´t charge any gratuities being added to the bill. In reference to the internet access, if you are IGH rewards member the access is in courtesy, if you aren't the rate is $ 99.00 pesos for 24 hours. Regards, SMC
0 votes
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Hola, Buenos Días, El costo de estacionamiento es de $55.00 mxn por noche
0 votes
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Está cerca del centro histórico?
Estamos ubicados a 20 min del centro Histórico en una de las zonas más accesibles de la ciudad. ¡Los esperamos!
0 votes
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12
"get a room away from elevators"
"NOT a club corner room ending in 07"
"Ask for a room on a higher floor to reduce traffic noise from outside."
"Avoid this place at any meaning."
"Check safety chain"
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12345613
PRICE RANGE
US$78 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental guadalajara hotel guadalajaraintercontinental guadalajara
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
423
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