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Presidente InterContinental Guadalajara

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Presidente InterContinental Guadalajara
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550 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Columbus, Ohio
Reviewed 16 November 2016 via mobile

This hotel is ok but not the best that I have stayed at in Guadalajara. The room is nice. The bathroom is a little small. There is a nice desk to work at. Did not turn the TV on so I cannot comment. Breakfast is ok. I wish they had tomato juice. Shopping mall across the street. Easy access. Exercise...

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Helpful?
Thank w9pmz
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, We thank you very much for your comments regarding your recent stay at the Presidente Intercontinental Guadalajara. We are happy to hear that you have liked the location, our hotel is located right across from one for the largest malls in the area and we offer a delicious menu at our Café Urbano. Again, thank you for your...

Greensboro, North Carolina
Reviewed 14 November 2016

Personal atmosphere and I really like the wakeup service with coffee. The breakfast is healthy and fresh. Very quite and the shopping mall on the other side of the road allows you to get some presents before your travel back.

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Helpful?
Thank ulflangkamp
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you very much for taking the time to share your experience at Presidente InterContinental Guadalajara. It is a great pleasure to hear, that our associates and our facilities were up to your expectations. We are looking forward to welcome you again at Presidente InterContinental Guadalajara. Regards, SMC General Manager

Reviewed 7 November 2016 via mobile

I spent a week at this hotel and was impressed with the common areas of the building, such as the lobby, the shopping areas and the restaurant. The service level was also really good, but then again this is what I would expect from an Intercontinental hotel. Location is great, being on one of the main highways and just across...

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Helpful?
Thank Ricardo Q
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you very much for your review. We're glad you took the time to leave us some feedback. It will allow us to improve upon our service. We are happy to know that you enjoyed the location and staff. With the help of guests like you we will continue to get better and improve. We hope you'll allow...

Washington DC, District of Columbia
Reviewed 7 November 2016

My wife and I stayed at the Presidente for a long weekend while in Guadalajara recently and it was everything that we could have asked for in a place to stay. Due to the overwhelming traffic issue in Guadalajara in general, there is probably no place that is really great location-wise as everything will take forever to get to no...

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Helpful?
Thank Brad N
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for the great review! We are pleased to know that we have met your expectations. At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal and it will be a pleasure to share your comments with all our staff....

Denver, Colorado
Reviewed 6 November 2016

We stayed at this hotel while attending a conference that was taking place at this hotel. Overall: Would most likely stay there again if I was traveling to Guadalajara either for work or on vacation. Pros: The rooms are comfortable and updated with amenities such as mini-fridge, TV, cable, desk/work area and a very comfortable chair to hang out in...

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Helpful?
Thank Jenny P
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for your comments regarding your recent stay at our hotel. We are constantly working to ensure the best hospitality experiences to our guests and we are pleased to hear you enjoyed our rooms and our restaurant. Certainly, as you mentioned, we offer a delicious menu at our Café Urbano, our recently redesigned and inaugurated hotel restaurant,...

Cuernavaca
Reviewed 31 October 2016

We attended a convention at the hotel and spent four nights there. The rooms were perfect for our stay. The beds were comfortable. Nice shower in the bathroom. The breakfast buffet had something for everyone - fruit, juices, at least 5 hot dishes, cereals, cheeses and the woman at the grill who would cook omelettes or any other kind of...

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Helpful?
Thank maguey
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, We are glad to know that you had a pleasant stay during your last visit at Presidente InterContinental. Our hotel facilities are in constant renovation, we recently acquired new furniture for our lobby, we have two brand new restaurants, (including new menu, new furniture and new restaurant designs), as well as renovated ballrooms. Needless to say we look...

Chihuahua
Reviewed 30 October 2016 via mobile

Very well located in Lopez Mateos, just across the street of Plaza del Sol, this is an old hotel (mid 80s) but which rooms have been remodeled to be modern and spacious. I enjoyed my stay, but drainage for the shower was blocked, so I did not enjoy my bath as I would wanted (the shower floor is rough granite,...

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Helpful?
Thank Signore_Colomo
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you very much for your comments regarding your stay at Presidente InterContinental Guadalajara, we sincerely value your preference. It is our mission to ensure all our guests the best possible experience during their stay at our hotel. Feel confident that our team will keep working to make you feel at home during every one of your future...

Wroclaw, Wroclaw, Poland
Reviewed 30 October 2016

Hotel makes good first impression - lovely entrance/ foyer. Modern, well design reception with very good staff. Room looked comfortable - big king bed, desk - all in modern design. Unfortunately bed matress so firm that I couldnt sleep at all.. Back pain every morning. I also didn't like bedroom - a lot of cold, grey stone. I also had...

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Helpful?
Thank Zuzanna W
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you very much for taking the time to share your experience at Presidente Intercontinental Guadalajara. As an Intercontinental brand we truly care about our customers’ opinion. I have read your comments with great interest and I have taken actions about this issue with the responsible manager, please be assured that all comments are acted upon and used...

San Francisco, California
Reviewed 29 October 2016

Service was impeccable from the moment we arrived in a taxi to the moment we stepped back into a taxi to leave, We had the most contact with the bell, front desk and restaurant staff and all were attentive to our every need. The rooms were clean and modern and quiet despite the hotel being seemingly full or nearly full....

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Helpful?
Thank travelpr02
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for your recent review regarding your experience at our hotel during your visit to Guadalajara. We are constantly working to ensure the best hospitality experiences to our guests and we are pleased to hear you enjoyed your stay with us. We will be happy to welcome you again during your future visits. Regards, SMC General Manager

Sao Paulo, SP
Reviewed 22 October 2016 via mobile

Good hotel, with good restaurants (very good the french one) and a good staff but some details was not good to have after a busy days. 1. all the times you need an elevator it took a lot of time for it appear. (they have 4 elevators but just 2 are used to go up) 2. if your room is...

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Helpful?
Thank Guilherme C
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, We are appreciate your comments of your recent stay at the Presidente InterContinental Guadalajara. We are happy to hear that you enjoyed our new restaurant Bistro La Batille and found the service from the staffs were personal and wonderful. Our hotel facilities are in constant renovation, we recently acquired new furniture for our lobby, as well as renovated...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 

Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $133 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Hotel Style:
#5 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Guadalajara staff and other travellers.
3 questions
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Questions? Get answers from Presidente InterContinental Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying a little to upgrade to a suite. Extremely spacious and affordable all things considered.”
 of 5 bubbles matthewr613, 3 Jan 2017 | Read review
“In the top floors! Ask for a "matrimonial" if travelling as a couple (with an extra bed if with a kid).”
 of 5 bubbles 435stuartw, 9 Dec 2016 | Read review
“great place to stay in Guadalajara and pet friendly.”
 of 5 bubbles M5523NOdanielb, 28 Nov 2016 | Read review
“Coner rooms”
 of 5 bubbles marinat659, 20 Nov 2016 | Read review
“Ask for a quiet room if you don't want to face the main (very busy) street.”
 of 5 bubbles travelpr02, 29 Oct 2016 | Read review
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