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Krystal Urban Guadalajara

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Traveller (96)
Room & Suite (29)
Dining (2)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“la minerva”(2 reviews)
“front desk”(9 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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Traveller rating
34
13
3
1
2
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34
13
3
1
2
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All reviewsbreakfast packagela minervafront deskmall across the streetupgraded to a suitegreat locationextra towelsnice hotelwalking distancestayed nightswi fiwould stay here againgreat place to staythe hotel staffhotel is locatedmagnocentro
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1 - 5 of 53 reviews
Reviewed 2 days ago

On this trip to Guadalajara I once again chose Krystal Urban Guadalajara Hotel. I have stayed at this hotel for three nights on my last visit and more previous visits to Guadalajara. From the time I walked in and was greeted by Armando, he was...More

Thank Ladislao V
Response from Gabriela G, Director de Relaciones con Clientes at Krystal Urban GuadalajaraResponded yesterday

Dear Ladislao V, Thank you to take the time to share the comments about your recent stay with us. We are glad to know that you had a pleasant experience and of course i will let the staff know about your comments and gratitude. We...More

Reviewed 4 weeks ago

We stayed two nights - Friday to Saturday. Our room was on the 7th floor on the south side of the hotel. There is a nightclub with intense drum and bass-type dance music absolutely blasting all night below somewhere. We were able to sleep through...More

2  Thank wesleyphoto
Response from Gabriela G, Director de Relaciones con Clientes at Krystal Urban GuadalajaraResponded 2 weeks ago

Dear wesleyphoto, Thank you to take the time to share the comments about your recent stay with us. The most important thing for us is your comfort and satisfaction, that is why we are very sorry you were unhappy and we will work hard to...More

Reviewed 4 weeks ago

Our family stayed 6 nights and we really enjoyed our stay. We upgraded to a suite on the 12th floor which provide a beautiful view of Guadalajara. The centralized location of this hotel made it idea for our exploration of beautiful Guadalajara and it's walking...More

Thank gineraso
Response from Gabriela G, Director de Relaciones con Clientes at Krystal Urban GuadalajaraResponded 4 weeks ago

Dear gineraso, Thank you to take the time to share the comments about your recent stay with us. We are glad to know that you had a pleasant experience. We will be happy to have you again very soon. Best regards, Gabriela González. Quality Manager.

Reviewed 12 March 2018

Stayed for four nights at Krystal Urban Guadalajara: unbeatable location, excellent customer service, comfortable rooms, modern decor. We were going to stay for just one night, but we extended our stay one more night, then one more, then one more. The hotel is very comfortable,...More

Thank dreamer8313
Response from Gabriela G, Director de Relaciones con Clientes at Krystal Urban GuadalajaraResponded 13 March 2018

Dear dreamer8313, Thank you to take the time to share the comments about your recent stay with us. We are glad to know that you had a pleasant experience. We will be happy to have you again very soon. Best regards, Gabriela González. Quality Manager.

Reviewed 2 March 2018 via mobile

Excellent location in a very nice area of Guadalajara. Short distance to many good places. Rooms are incredibles and The service was really good, people always smiling and trying to help. Accesible prices for a hotel of this category Great place to stay! Definitely I...More

Thank GVite
Response from Gabriela G, Director de Relaciones con Clientes at Krystal Urban GuadalajaraResponded 3 March 2018

Dear GVite, Thank you to take the time to share the comments about your recent stay with us. We are glad to know that you had a pleasant experience. We will be happy to have you again very soon. Best regards, Gabriela González. Quality Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (96)
Room & Suite (29)
Dining (2)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Marcos R
27 January 2018|
AnswerShow all 2 answers
Response from Andrew H | Reviewed this property |
As far as I know just in the outside restaurant area (or outside the front I guess).
1
Vote
David R
20 June 2017|
AnswerShow all 3 answers
Response from Michael A | Reviewed this property |
Take a taxi from GDL, it's about 320 pesos.
1
Vote
managercasacupula
30 May 2017|
Answer
Response from Gabriela G | Property representative |
Thanks for your question. Yes, we have a secure and free parking. If you have any other doubt please let me know and I will gladly respond. Best regards, Gabriela González. Quality Manager.
0
Votes
Google Translation
Room Tips
"Higher floors have best views."
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"Do NOT let them book you on the south side on weekend nights."
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"The top floor rooms have a balcony. I recommend upgrading to one."
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"If you like natural light and a view, ask for a room numbered between 7 and 10 (regardless of floor)"
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