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Castillo Santa Cecilia Hotel

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1 room 2 adults 0 children
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Castillo Santa Cecilia Hotel
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307 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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San Diego, California
Reviewed 4 days ago NEWvia mobile

Stayed one night!!! Needs keeping up, old TV, cracked doors, you hear everything, beds were so so.... Front desk could care less about you😳Buffet Sunday morning was good. The outdoors is beautiful though...

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Helpful?
Thank 417Flores
Camarillo, California
Reviewed 4 January 2017

The Castle is really cool and if you have kids it is magical. The hotel has new owners as of a year ago and the manager is only one month on the job. She speaks perfect English and will help you with whatever you need - just ask. The Castle has been neglected over the years and some rooms are...

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Thank AnnaBordon
Mexico City, Mexico
Reviewed 13 December 2016

From arrival, the experience at Castillo Santa Cecilia was disappointing. Front desk clerks didn't give a peanut about courtesy nor customer service. Their answers were rude, lacking any basic hospitality skills and making guests feel as they were more a burden than a joy to receive. My daughter and her friend were excited to spend a long weekend at Guanajato's...

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1Thank Bodericas
Valle de Bravo, Mexico
Reviewed 6 December 2016

Tis a pricey place to stay, no coffee in the morning. At 7 30 it was served lukewarm, floors are some cheap plywood that has started to peel, lifting off, needs repairs on doors to shut properly. The parking was adequate, we did not see anyone WATCHING our vehicles. Reception was indifferent to the fact Wi Fi did not get...

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1Thank rovenstinez
Reviewed 23 October 2016 via mobile

What a horrible experience! This place has prob. Been quite nice a while ago but whats left is so NOT nice. The rooms are old and not clean, very dated ! The service isnt friendly! I really would not go there again Plus side : the outdoors are quite cute !

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1Thank Sebastien G
Toluca, Mexico
Reviewed 6 October 2016 via mobile

I first stayed here 20 years ago, and the Castillo was a bit run down back then. I stayed here last week for work and after reading other recent reviews here I have to agree. The concept is amazing, and the view from my suite's window was amazing. But most of the furniture predates my first visit and a lot...

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Thank johntpt
Reviewed 20 August 2016 via mobile

Perfect to enjoy the fantasy with my kids. Bought my daughter a princess dress and my son a dragon and a sword. In middle of the sight seeing visited fantasy land with them. Very romantic, peaceful and great place to rest. Food in the restaurant very good. A little dusty in the room.

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1Thank Juanitakennington
San Antonio, Texas, United States
Reviewed 13 August 2016

This hotel takes place in a fantastic and huge castle, but it's kinda old. The rooms are huge, most of them with a balcony and a great view of the city, the AC system consists of mini-splits on every room, the problem is that they are connected somewhere else beside your room and you'll eventually get them shut down in...

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Thank Dr_Alex_GR_Ortiz
PHOENIX, ARIZONA
Reviewed 2 August 2016

This continues to be a gorgeous place; beautiful for taking pictures and admiring the magnificent architecture BUT one of the worst hotels we have stayed in anywhere in the world. The service is aweful, our phone was not working, so everytime, which was very often, I had to "report" or ask for something I had to walk all the way...

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Thank ROSAELENA1
MÉXICO, D.F.
Reviewed 30 July 2016

I chose it because my little girl was astonished with the legends of Guanajuato and I thought it would be a nice place to stay because it is a medieval castle, she really enjoyed it. But the place is very neglected, kind of dirty, the food is ugly the pool is cold, very far from the center.

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1Thank ALEJANDRA M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free Internet
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Banquet Room
  • Meeting Rooms
  • Room Service

Additional Information about Castillo Santa Cecilia Hotel

Address: Calle Camino Antiguo a Valenciana 1 | Col San Javier, Guanajuato 36020, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range: $91 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castillo Santa Cecilia Hotel 3.5*
Number of rooms: 100
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Also Known As:
Castillo Santa Cecilia Guanajuato
Castillo Santa Cecilia Hotel Guanajuato
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Questions & Answers

Here's what travellers have asked, with answers from Castillo Santa Cecilia Hotel staff and other travellers.
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Questions? Get answers from Castillo Santa Cecilia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The new rooms near the chapel are smaller but really nice. The rooms in the original part of the castle are slightly musty.”
 of 5 bubbles AnnaBordon, 3 Jan 2017 | Read review
“Go to another hotel in Guanajuato.”
 of 5 bubbles Bodericas, 12 Dec 2016 | Read review
“It is famous, and has a neat story. But they do need to overhaul the place. Nice location.”
 of 5 bubbles rovenstinez, 5 Dec 2016 | Read review
“Choose a suite or a room with balcony and city view!”
 of 5 bubbles Dr_Alex_GR_Ortiz, 13 Aug 2016 | Read review
“I stood on room 305 it was ok”
 of 5 bubbles ALEJANDRAM827, 29 Jul 2016 | Read review
5 of 5