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Villa Maria Cristina Relais & Chateaux

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147 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Reviewed 24 April 2016 via mobile

The place is beautiful and the staff is very polite and kind. The spa and the pools are are very nice and clean. The price is to high for what you get in return. If you want to have a good night sleep make sure to book a room far away from the restaurant.

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Helpful?
1Thank Maribel A
Luis G, General Manager at Villa Maria Cristina Relais & Chateaux, responded to this review

Dear Maribel, Thank you very much for your review. Is a pity we didn't be aware of disturbing noise going to your room. Having three different buildings it would be great for us offering you a much quiet suite. Regarding price we could be one of most expensive hotels in the region but also one of the most upscale ones...

Dublin
Reviewed 28 March 2016 via mobile

The Hotel is a little out of town but not so far it's a chore/ hassle. The hotel building itself is wonderful. Facilities in spa and pool are as one would expect. The service however is inconsistent eg what hotel management allows guests to play their own blaring music in the tranquil setting of a spa - in a 5...

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1Thank DublinWelcomesAll
Luis G, General Manager at Villa Maria Cristina Relais & Chateaux, responded to this review

Dear Michael, Thank you very much for your review and appreciation. I deeply regret you weren't comfortable with 140cm's double bed we provided; since at hotel most part of beds are Queen or King, if we were advised about this inconvenient at the beginning of your stay or during the same evening/night, for sure we will try out best in...

Reviewed 8 March 2016

This is a beautiful hotel of about 38 rooms that are fitted out very well. There are lovely outside areas for relaxing or having refreshments. There is a heated outside pool that compliments an indoor spa and another heated pool. I really appreciated the whole building but I am very glad someone else's money was invested. Dinner and lunch were...

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Helpful?
1Thank George P
Arlington, Texas
Reviewed 22 February 2016

I returned home yesterday after spending 2 lovely nights at the Villa Maria Cristina Relais & Chateaux. As a travel industry professional I have stayed in many beautiful hotels! The Villa Maria Cristina is absolutely one of the very best! Tucked away just outside of the downtown area is this stunning boutique hotel. From the beautiful stone stairs to the...

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Thank Elizabeth B
vancouver
Reviewed 11 February 2016

Stayed here two days, Manager gave us a tour of the premise and its a good thing. We wouldn't have found everything without him, including the 30 seat movie theatre. They have an exceptional white tablecloth restaurant, incredible dining at, very fair pricing. Our suite was massive included a steam room. Other facilities out door heated pool. indoor heated pool...

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Helpful?
Thank curbarn
Luis G, Director General at Villa Maria Cristina Relais & Chateaux, responded to this review

Thank you very much for your kind comments and review, It was a real pleasure having you at Villa María Cristina Relais & Châteaux for discovering the newly restored areas and facilities. We hope to see you soon during your next visit to Guanajuato for making your journey even more memorable! Best regards, Luis Graña, Director

Reviewed 3 January 2016

We had a spacious room. I would recommend against the most basic type of room as it feels very claustrophobic. Overall the hotel is quite pleasant. We have not used the spa or pools, but they looked nice. The breakfast is a weak point. They have an abysmal selection for b'fast included in the room rate, they also have an...

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Helpful?
1Thank Zilonis
Luis G, General Manager at Villa Maria Cristina Relais & Chateaux, responded to this review

Dear Zilonis, On behalf of Villa María Cristina Relais & Châteaux entire staff we appreciate your review and comments that for sure allow us to always improve our service. I would like to make an observation regarding breakfast: What is included is Continental breakfast and also we offer an extensive variety of options à la carte for showing the best...

Miami, Florida
Reviewed 2 December 2015

Nothing, truly NOTHING can be improved at Villa Maria Cristina. Charming, beautiful, & service with aplomb and a smile; every detail is attended to by staff to insure pleasing images. Brass (all Baldwin) is gleaming and latches securely. Service and dishes well presented on German porcelain and excellent.. This is not a madeinchina property!! GM Jorge Zendejas is instrumental in...

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Helpful?
Thank alyruk
Luis G, Director at Villa Maria Cristina Relais & Chateaux, responded to this review

Dear Sir, On behalf of Villa María Cristina Relais & Châteaux entire staff we appreciate your kind words about our service and top-notch quality materials we're proud of. We will be delighted to welcome you again during your next trip to Mexico. With most kind regards, Luis María Graña ¦ Director

Los Angeles, California
Reviewed 9 November 2015

As others have said, the hotel is at the edge of town and is a long walk from the city center. It is a beautiful property with a wonderful staff. Everyone here is friendly and anxious to make one's stay enjoyable. Meals were excellent, and the hotel's manager could not have been more helpful.

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Thank johnpaul17
Mexico City, Mexico
Reviewed 8 September 2015

This is an outstanding option in Guanajuato. The hotel is small, clean, tasteful and beautiful. The maintenance is superb as well. Rooms are very well equipped, with nice size and amenities. The highlight: The restaurant is really really good. Location is 5 - 10 minutes from city center, therefore it's peaceful and relaxing. Nevertheless, it´s not walking distance from nice...

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Thank DouglasFA
Atlanta, Georgia
Reviewed 13 August 2015

Fantastic experience of quality, service, gastronomy, relaxation. Rooms are hugely spacious, comfortable, with huge bathrooms, all to make the stay a memorable experience. Restaurant provides excellent food, well prepared and presented, with good and attentive service. Michel, the manager is the nicest guy to work with. Name it and he'll find it. At 6,600 ft above sea level, running up...

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Thank frg0125

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sophisticated taste pervades the entire Villa, with impeccable details evoking the cozy and stylish atmosphere of an aristocratic home. Its 13 spacious suites with wooden floors and marble-lined bathrooms are equipped with Roche Bobois, France furniture. The restaurant serving Contemporary Mexican Cuisine accompanied by an extensive variety of fine wines, give you the opportunity to pamper yourself with warm, expert and friendly service, allowing you to spend moments of tranquility while enjoying this charismatic city. ... more   less 

Additional Information about Villa Maria Cristina Relais & Chateaux

Address: Calzada Paseo de La Presa 76, Guanajuato 36000, Mexico (Formerly Villa Maria Cristina)
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range: $254 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Maria Cristina Relais & Chateaux 5*
Number of rooms: 33
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Also Known As:
Villa Maria Cristina Hotel Guanajuato
Hotel Maria Cristina
Maria Cristina Hotel
Hotel Style:
#2 Spa Hotel in Guanajuato
#3 Business Hotel in Guanajuato
#3 Luxury Hotel in Guanajuato
#5 Romantic Hotel in Guanajuato
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Questions & Answers

Here's what travellers have asked, with answers from Villa Maria Cristina Relais & Chateaux staff and other travellers.
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Questions? Get answers from Villa Maria Cristina Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms appear to be desireable.”
 of 5 bubbles Greg-Seattle, 8 Mar 2017 | Read review
“Eugenia was the name of my suite, lovely view”
 of 5 bubbles janenyc2017, 1 Feb 2017 | Read review
“We were in the back, so very quiet.”
 of 5 bubbles kingofthehouse, 18 Jan 2017 | Read review
“Make sure your room is away from the street and perhaps the restaurants.”
 of 5 bubbles nancypalguz, 15 Dec 2016 | Read review
“Rooms on the street could be noisy but every room we saw was nice.”
 of 5 bubbles 93warrena, 20 Jun 2016 | Read review
5 of 5