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Holiday Inn Express Mexico Aeropuerto, an IHG Hotel

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Rio Churubusco 253 Col. Granjas Mexico, Mexico City 08400 Mexico
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (111)
Room & Suite (14)
Dining (6)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#168 of 459 hotels in Mexico City
Location
Cleanliness
Service
Value
Holiday Inn Express near Mexico City AirportBecause of its excellent location, the Holiday Inn Express® Mexico Aeropuerto hotel is the best option for both business and leisure travelers. Within 6 miles, you will find the World Trade Center Mexico City, the Palacio de Bellas Artes, the Palacio de los Deportes and the Foro Sol. Main avenues such as Av. Churubusco and Av. Añil are located nearby, offering you an easy access to other city areas.Start your day with a complimentary continental breakfast buffet, relax throughout the afternoon you at the solarium, workout at the Fitness Center or even have a good time at the outdoors patio. By night, rest in the comfortable rooms designed to give you the best night sleep. Also, the hotel offers complimentary Wi-Fi service, has one meeting room and a Business Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish
126Reviews17Q+A7Room tips
Traveller rating
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Most Recent
Smileythefather wrote a review Feb 2022
Austin, Texas15 contributions5 helpful votes
We came to visit our friends at the hotel to walk together to an event across the street they asked for the persons name and he can let us up, we gave it to him and then he said no they have to come down and get you which they did and then the manager decided to charge us $600 pesos per person to go up, even if it I was for one hour. Which we aren’t paying that just to wait…horrible customer service wouldn’t recommend.
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Date of stay: February 2022Trip type: Travelled with friends
Room Tip: Avoid this hotel
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Response from IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 12 Mar 2022
Hi smileythefather, Thanks for your review. We offer brilliant basics and a little more where it matters most. I am sorry for the poor interaction you had with our staff. I recognize this was a letdown and shared your concerns with the management. I have also sent you a private message to obtain additional information. Again, thanks for your feedback. We look forward to your response and being of further assistance. Sincerely, Connie D Case Manager IHGService
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Francisco Valladolid wrote a review Feb 2022
Mexico City, Mexico96 contributions26 helpful votes
+1
Arrived to midnight from the airport, this Hotel is very recommended for family or single travel, is near to airport and is very comfortable. Extremely clean, very good bed and bathroom. This is my first time in this hotel, I recommend widely. Very satisfied. The personal in the front desk are very pleasant. This hotel offer one express breakfast without charge.
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Date of stay: February 2022Trip type: Travelled on business
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Denise Stubbs wrote a review Aug 2021
Loreto, Mexico67 contributions25 helpful votes
I selected this hotel because it was close to the airport and per the IHG website, it was pet friendly. I also called the hotel to confirm that they allowed pets, which they said they did. However upon arrival, after we had already unloaded our pets and all of our luggage, we were told by the front desk staff that they did not allow pets. We asked to speak to the manager. The manager also said the hotel did not allow pets. She offered to "help" us by contacting other hotels in the area. We asked her to contact another Holiday Inn hotel that was close by, the Holiday Inn Mexico Dali Airport, which also showed as pet friendly on the IHG website. She said she called them and they did not allow pets. However, when we called the same hotel ourselves 5 minutes later, they said they DID allow pets. We ended up moving to the Holiday Inn Mexico Dali Airport hotel. Holiday Inn Express Mexico Aeropuerto terrible customer service, provides inaccurate information, and resulted in a great inconvenience for myself and the other individuals traveling with me. I would suggest staying away from this hotel, as they cannot be trusted to provide accurate or reliable information.
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Date of stay: August 2021
Value
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Response from IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 24 Aug 2021
Hi DeniseStubbs, Thank you for your stay at Holiday Inn Express Mexico Aeropuerto. Our hotel offers a stay that everyone in the family can enjoy. I received your message, and I am sorry for the issues with misinformation, pet-friendly policy, and service. I understand your disappointment about these matters. I sent your review to our managers. They will review everything that has happened and take the proper steps to prevent these issues from happening again. I sent you a personal message so we can discuss your stay further. We invite you to visit us in your future stay. We will provide you with the quality service that you expect from us. Our regards, Oscar C. Case Manager IHG Service
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L K wrote a review Jun 2021
Detroit, Michigan44 contributions52 helpful votes
I have IHG Platinum status. I'm connecting in Mexico City and need a hole from 5 a.m. to 4 p.m. They tried to gouge me by telling me that, in order to check in early, I would have to pay for two nights. Avoid at all costs. There are plenty of other hotels that won't gouge you!
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Date of stay: June 2021Trip type: Travelled on business
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 18 Jun 2021
Hi L K, Thank you for taking the time to write us your feedback on your experience with our hotel. We aim to provide the best comfort and service to our guests. I'm sorry to learn about the issues with our staff on booking you for two nights despite your request for a day-use stay. Some of our hotels don't have daytime stay rates that some of our guests may prefer depending on needs. I have sent you a private message to discuss this further and get more details to help you. We're looking forward to your prompt response. Regards, Virgil N. Case Manager IHGService
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Oscar Ceballos wrote a review Feb 2021
Mexico City, Mexico1212 contributions2658 helpful votes
The rooms are very good, beds are always very confortable, with a selection of 3 kind of pillows The SCREEN is very small considering is around 8 foot far from the bed Breakfast was ok Staff was very kind The worst thing was that there was no cable tv, it was not working, fortunately I brought a device so I was able to mirror stuff from my phone, otherwise would be very boring The location of the hotel is almos unbeatable
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Date of stay: February 2021Trip type: Travelled on business
10 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 17 Feb 2021
Hi Roscaman, Thank you for taking the time to post a review from your stay with us. While I am glad to read your comments about the bed, breakfast and customer service, I was also concerned that you had issues with the cable TV. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a frictionless experience. Orlando A. Case Manager IHGService
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julescorry wrote a review Mar 2020
Belfast, United Kingdom3 contributions1 helpful vote
I stayed at the hotel while attending a concert and fan meet-up in Mexico City. The staff were great with all the fans, even watching our videos, chatting to us about the band and asking how the gig went. The manager especially made us feel very at home, he even taught me some Spanish! In terms of facilities, there is a nice courtyard to sit in, computers and free printer to sort out your boarding passes, and complementary coffee at all times in the lobby. It is very convenient to the airport and the hotel shuttle bus makes the trip very easy. The drivers are very nice too! Thanks to all at the Holiday Inn!
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Date of stay: March 2020Trip type: Travelled solo
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Response from gerenciagralhiea, General Manager at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 7 Mar 2020
julescorry Thank you for choosing our hotel and for the excellent rating. We are happy to have met your expectations in general We wish you to visit us soon, best regards Sincerely General Management
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Charador wrote a review Feb 2020
Stratford-upon-Avon, United Kingdom54 contributions42 helpful votes
Room was very large with two queen beds. Hotel seems to be very modern and bathroom fittings are modern. The hotel is on the main road but soundproofing was efficient and it gave us no problem. Check-in was hasslefree. Pick up from the airport was arranged without any difficulty. - The hotel is normally close to the airport but it took half an hour to travel when we arrived due to the heavy traffic.
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Date of stay: January 2020
Value
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Sleep Quality
1 Helpful vote
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Response from gerenciagralhiea, General Manager at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 6 Feb 2020
Thank you for choosing our hotel and for the excellent rating. We are happy to have met your expectations in general We wish you to visit us soon, best regards Sincerely General Management
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GPSMike wrote a review Jan 2020
San Miguel de Allende, Mexico249 contributions115 helpful votes
We have stayed here twice and it is nice. It is new and very large rooms with tons of lighting. Perfect for the airport. We will come back again. Restaurant is not fancy but does the job. Food was good.
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Date of stay: January 2020Trip type: Travelled with family
3 Helpful votes
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Response from gerenciagralhiea, General Manager at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 13 Jan 2020
GPSMike Thank you for choosing our hotel and for the excellent rating. We are happy to have met your expectations in general We wish you to visit us soon, best regards Sincerely General Management
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AnB_4ever wrote a review Dec 2019
Anchorage, Alaska360 contributions115 helpful votes
Love this gem of a hotel near the Mexico City Airport. The staff is wonderful and friendly and we want to give a special shout out to the shuttle driver Juan Manuel who went above and beyond during our stay. The rooms are well kept, very clean, and don't smell! We will be back!
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Response from gerenciagralhiea, General Manager at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 27 Dec 2019
Thank you for choosing our hotel and for the excellent rating. We are happy to have met your expectations in general We wish you to visit us soon, best regards Sincerely General Management
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Sue wrote a review Oct 2019
2 contributions
We enjoyed the quiet room with a comfortable bed and blackout blinds after a long trip. The included breakfast was excellent-several hot and cold choices. The free shuttle was very convenient-be sure to wait outside Puerto 4 then to the right as there is no signage. We would definitely stay here again.
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Date of stay: October 2019Trip type: Travelled on business
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Response from gerenciagralhiea, General Manager at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Responded 21 Oct 2019
Sue N Thank you for choosing our hotel and for the excellent rating. We are happy to have met your expectations in general We wish you to visit us soon, best regards Sincerely General management
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PRICE RANGE
US$79 - US$99 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityIztacalco / Granjas Mexico
NUMBER OF ROOMS
112
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Frequently Asked Questions about Holiday Inn Express Mexico Aeropuerto, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Nearby attractions include Escape Rooms Mexico (7.3 km), Murales de Diego Rivera en la Secretaría de Educacion Publica (5.3 km), and Palacio de Bellas Artes (5.8 km).
What are some of the property amenities at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Conveniently located restaurants include Balta, Condimento Restaurant, and La Mansion Marriott Reforma Steakhouse.
Are there opportunities to exercise at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Express Mexico Aeropuerto, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express Mexico Aeropuerto, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Mexico Aeropuerto, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Mexico Aeropuerto, an IHG Hotel?
Many travellers enjoy visiting Historic Center (Centro Historico) (5.8 km), Metropolitan Cathedral (Catedral Metropolitana) (5.4 km), and National Palace (4.9 km).