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Mexico City Marriott Reforma Hotel

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Avenida Paseo de La Reforma 276 Col Juárez, Mexico City 06600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$103
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US$103
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Traveller (579)
360
Panoramas (39)
Room & Suite (243)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mexico City Marriott Reforma Hotel
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 454 hotels in Mexico City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel in Mexico City offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today!
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Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Banquet room
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
226Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
2038Reviews20Q+A100Room tips
Traveller rating
  • 1,302
  • 444
  • 144
  • 62
  • 86
Time of year
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Popular mentions
Keiron M wrote a review Dec 2021
Vancouver, Canada26 contributions53 helpful votes
This is a great central hotel. The room was clean and nothing spectacular. The staff were amazing and friendly. The big highlight for this hotel was the Bonvoy Rewards for Platinum plus members. The room was awesome with dinner every night and great breakfasts. Never mind the amazing view and the most attentive staff. Overall great place to stay and if you have Bonvoy membership status it would be hard to beat. Nice bar also.
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Date of stay: November 2021Trip type: Travelled on business
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TucsonLocal1 wrote a review Dec 2021
Tucson, Arizona90 contributions114 helpful votes
I’ve visited Mexico City many times and chose the Marriott Reforma due to its location and value. Location was my number one criteria as this hotel is right on the safe Reforma business district and is very central to everything in Mexico City. The hotel is also in the Zona Rosa, which I found very touristy and tacky. The much more interesting neighborhoods of Colonia Roma and Condesa are within an easy short walk. Some highlights included the service and security, 24 hour gym, very comfortable beds and extensive buffet breakfast at the on-site restaurant. That being said, the hotel is somewhat bland and corporate, typical of any Marriott anywhere. But overall experience was good and I would definitely recommend this hotel.
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Date of stay: December 2021Trip type: Travelled as a couple
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Nadja wrote a review Nov 2021
3 contributions3 helpful votes
Mediocre Stay overall. Location is good but the room had multiple issues: AC was broken and even after they fixed if they ventilation was really bad. You could not take a shower without the whole room getting foggy. The fridge was broken - they replaced it once we asked. The TV did not work, the water in the sink and tub didn’t drain properly. The front desk was not very accommodating when we brought this to their attention and just said he had to talk to the manager but he was not around at the moment. Definitely would not stay here again. Not the usual Marriott standard.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Don’t stay here - cannot expect the usual Marriott standard.
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1 Helpful vote
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Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 30 Nov 2021
Dear cleonadja: We appreciate the time you took to share with us your valuable comments. Your feedback is very important for us, as it helps us to improve our service and quality. As a follow up to them please accept our apologies if your perception about our service was not as efficient as it always is, our main commitment with all our guests is to satisfy all your necessities and make your stay exceptionally brilliant. In order to follow up properly and offer you a certain answer to each point please we will appreciate you can provide more information, like your confirmation number and stay dates, please feel free to write to hmr.grecepcion@grupodiestra.com, we will be waiting for your kind response. Cordially. Lic. Mireya Padilla Front Office Manager
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Jose Del Rio wrote a review Nov 2021
Houston, Texas141 contributions126 helpful votes
Stayed one night in this hotel while transiting through Mexico City to Valle de Bravo. Fantastic location, basically next to the Angel de la Independencia, and close to a lot of restaurants and bars. Fairly good sized and clean room, friendly staff, amazing lobby bar and good breakfast. Tried to use the sauna but didn’t heat up enough. Would definitely stay here again.
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: Take a room with a view of the Angel de la Independencia
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Tony wrote a review Oct 2021
Fort Worth, Texas2 contributions
First room had the noisiest air conditioner out, once I could get into the room as first keys did not work. Would have been like trying to sleep with a tractor running in the room. Took one and a half hours for reception to move room. Housekeeping requests ignored. Various items missing every day, even down to a pillow cover. Food and Beverage staff great - but breakfast capacity is a problem every day between 08:00 and 10:30. Expect 30 minute wait or find an alternate outside of the hotel and pay, the buffet will be bare anyway.
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Date of stay: October 2021Trip type: Travelled with friends
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Response from César Alvarado, Director General at Mexico City Marriott Reforma Hotel
Responded 3 Nov 2021
Dear tjn789: I really want to thank you for taking the time to send us your comments though this media, for us it is really important to hear from you as always help us to improve. When we see a review like this we feel very worried for the follow up immediately to each point you have shared. In order to do it please we need more information about your reservation like confirmation number and stay dates, you can contact us at hmr.grecepcion@grupodiestra.com, this information will help us to see specifically what happened and why happened and then offer you a certain answer as you deserve. We remain attentive to hear back from you. Cordially. Front Office Manager Lic. Mireya Padilla
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PRICE RANGE
US$126 - US$345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
322
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Frequently Asked Questions about Mexico City Marriott Reforma Hotel
Which popular attractions are close to Mexico City Marriott Reforma Hotel?
Nearby attractions include Reforma 222 (0.3 km), Zona Rosa (0.4 km), and Ambarte (0.4 km).
What are some of the property amenities at Mexico City Marriott Reforma Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mexico City Marriott Reforma Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mexico City Marriott Reforma Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mexico City Marriott Reforma Hotel?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Mexico City Marriott Reforma Hotel?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Balta, and Condimento Restaurant.
Are there opportunities to exercise at Mexico City Marriott Reforma Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mexico City Marriott Reforma Hotel have airport transportation?
Yes, Mexico City Marriott Reforma Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mexico City Marriott Reforma Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mexico City Marriott Reforma Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mexico City Marriott Reforma Hotel?
Many travellers enjoy visiting Historic Center (Centro Historico) (2.5 km), Metropolitan Cathedral (Catedral Metropolitana) (2.8 km), and National Palace (Palacio Nacional) (3.5 km).