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Mexico City Marriott Reforma Hotel

1,294 reviews
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Traveller (343)
Room & Suite (261)
Dining (105)
Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible5%
Travellers talk about
“la mansion”(21 reviews)
“elite members”(11 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Reviews (1,294)Write a Review
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50
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398
248
75
42
50
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All reviewsthe executive loungela mansionelite memberszona rosatop floorbusiness tripper dayconcierge staffvery nice hotelcentral locationbusiness centerbreakfast buffet isfitness centerchapultepec parkreformarodrigueztorres
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111 - 115 of 813 reviews
Reviewed 26 June 2017

The room was comfortable and clean and the staff was very friendly and helpful. The location was within easy walking distance of restaurants and shopping. I will definitely plan on staying here on my next trip.More

Review collected in partnership with this hotel
Thank ilenem48
Response from Jose C, General Manager at Mexico City Marriott Reforma HotelResponded 14 July 2017

Dear ilenem48: Thank you for your kind review. We are glad to know that you enjoy your recent stay with us. We are glad to know that you found our service up to your standars and that our staff provided you with the experience you...More

Reviewed 24 June 2017

I stayed recently at this hotel for two nights. The rooms are beautiful with dark woods, premium furniture and finishes. I found the staff to be very friendly and very helpful. The location is perfect for the historic area of Mexico City and a short...More

Thank Wayne S
Response from Jose C, General Manager at Mexico City Marriott Reforma HotelResponded 14 July 2017

Dear Wayne S: We are very pleased to hear of your experience in our property last stay. Thank you very much for the motivating comments, we are pleased and grateful to know that your stay was pleasant and that our staff provided you the service...More

Reviewed 24 June 2017

I thoroughly enjoyed my stay, it was very safe with excellent, attentive staff. It was great value for money and tours could be booked via the staff and they ensured guests were taken care of. The main staff also spoke excellent English which was greatly...More

Review collected in partnership with this hotel
Thank johner1811
Response from Jose C, General Manager at Mexico City Marriott Reforma HotelResponded 14 July 2017

Dear johner1811: We sincerely appreciate the time dedicated to share with us your recent experience at Mexico City Marriott Reforma. Thank you very much for the positive comments in regard our staff. We are pleased to know that your stay was pleasant. It would be...More

Reviewed 24 June 2017

Located right on Reforma and steps from the zona Rosa, this hotel has an ideal location. The tour buses stop one block from the hotel entrance. The Executive Lounge is open during the weekends, which is a plus, and their breakfast and dinner selection is...More

Review collected in partnership with this hotel
Thank muchachona
Response from Jose C, General Manager at Mexico City Marriott Reforma HotelResponded 12 July 2017

Dear muchachona: We sincerely appreciate and thank you on behalf of our entire staff for all your nice comments in regard to the Executive Lounge as well as the location of our hotel near historic sites and iconic monuments; you even found direct competitors to...More

Reviewed 23 June 2017

An easy walk to the Bosque de Chapultepec, the Zona Rosa, and Roma Norte. Peaceful to come back to the hotel, where everyone working there helped. Thanks to Alejandro Sanchez, who quickly answered questions I had.More

Thank SusanM91
Response from Jose C, General Manager at Mexico City Marriott Reforma HotelResponded 12 July 2017

Dear Susan M91: Your comments are the best feedback and incentive that we can receive as recognition to our efforts to serve you. We are grateful to learn that during your stay you received a warm and friendly service from our staff. Our location gives...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$176 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Mexico City
#16 Family Hotel in Mexico City
#19 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$176 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Mexico City
#16 Family Hotel in Mexico City
#19 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (343)
Room & Suite (261)
Dining (105)
Pool & Beach (30)
Amenities (24)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
Dipearl
30 December 2017|
AnswerShow all 8 answers
Response from CHRISTENPOMPA | Reviewed this property |
The earthquake affected la condesa and la roma neighborhoods really bad and many buildings in the south of the city. all the tourist areas are pretty safe like reforma, bellas artes, polanco, chapultepec and downtown.
1
Vote
JMSTraveler00
20 October 2016|
AnswerShow all 2 answers
Response from Jennifer D | Reviewed this property |
There are no self-serve laundry facilities on-site. If the hotel's own laundry charges are exorbitant, I'd suggest asking the Concierge about laundromats. I don't recall seeing anything locally but there may well be one... More
1
Vote
workhplayh
24 September 2016|
AnswerShow all 4 answers
Response from Will B | Reviewed this property |
Hi, I stayed for a week with work and walked most days to the office in the morning and evening. Never had an issue or felt unsafe. Definitely did not see any red light activity :)
2
Votes
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1234
Room Tips
"Great central location to Paseo de la Reforma and the Chapultepec Castle and park."
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"10th floor and above you get a nice city view"
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"Ask for the rooms on the Reforma side."
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"Request higher floors and the 15th floor for immediate access to the lounge upstairs!"
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