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Mexico City Marriott Reforma Hotel

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Traveller (385)
Room & Suite (258)
Dining (107)
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Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“la mansion”(21 reviews)
“zona rosa”(55 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mexico City Marriott Reforma Hotel
Special Offer: Member Rates
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Offers from Mexico City Marriott Reforma Hotel
Special Offer: Member Rates
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Reviews (1,456)
There are newer reviews for Mexico City Marriott Reforma Hotel
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Traveller rating
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442
265
79
43
50
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All reviewsthe executive loungela mansionzona rosatop floorbusiness tripmini barper dayconcierge staffvery nice hotelcentral locationbusiness centerbreakfast buffet ischapultepec parkreformagymcarlostorres
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121 - 125 of 879 reviews
Reviewed 6 September 2017

The breakfast was very good, different options and i loved the fresh smoothies that you could choose every morning by your own. Very helpful staff, whatever you wanted they helped you with. Good Tour Options. Good located, behind the Hotel like a small town where...More

Thank QueenKy88
Management response:Responded 9 September 2017

Dear kaoutar2017: The time dedicated to share your experience of your last stay in Mexico City Marriott Reforma, is greatly appreciated. It is great to hear that you enjoyed our breakfast and location, as well as our service. Most importantly for us, is your comment...More

Reviewed 4 September 2017

The hotel is located over Av. reforma one of the most important streets in Mexico having a plenty of restaurants , cafeterias and free time options. The hotel is well maintained and the restaurant offers great breakfast with freshly baked bread. Please consider that all...More

Thank Danrhopon
Management response:Responded 6 September 2017

Dear Danrhopon: Your opinion is very important to us, as we consider it a very valuable tool in our continuous search for improvement We are pleased to hear that our location, service and restaurants deserved your approval. It is important for us to know that...More

Reviewed 4 September 2017

We arrived at approximately 4:00 PM to the hotel to use the room, take a bath and make an appointment in the city. We received a room that was not up to Marriot standards, a room facing a wall with no view. 15 mins later...More

2  Thank 892jesuss
Management response:Responded 5 September 2017

Dear 892jesuss: Thank you very much for the time you took to share your valuable comments. Your feedback is always very important to improve our service. We sincerely want to offer and apology for the situation you experienced in your last stay in our property,...More

Reviewed 3 September 2017

First and foremost, the Platinum members expecting something great at this hotel will be significantly disappointed, and if you don't listen to me, you will be remembering this reviewing wishing that you did listen to me. My advice is stay away. Far away. Lately, I...More

Thank Mr_Universal
Management response:Responded 9 September 2017

Dear Mr. Universal: Thank you very much for taking the time to share your experience with us. We are so sorry because of your perception of the service you received, our main commitment with all our guests is to satisfy your necessities and meet your...More

Reviewed 1 September 2017

If you are not used with local food, it's a safe Harbor to stay at Marriott. Well located and with same standard of the chain anywhere in the world. Great staff, good room and good restaurant. You'll not be surprised but will find what you...More

Thank Gustavo T
Management response:Responded 5 September 2017

Dear Gustavo T: We sincerely appreciate your comments that are the best feedback that we can have. In your next visit to Mexico City Marriott Reforma allow yourself some time to enjoy our restaurants: ¨Condimento¨ offering Breakfast and Lunch Buffets as well as our steak...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$137 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Mexico City
#16 Family Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Mexico City
#16 Family Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (385)
Room & Suite (258)
Dining (107)
Pool & Beach (28)
Amenities (24)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
Dipearl
30 December 2017|
AnswerShow all 8 answers
Response from CHRISTENPOMPA | Reviewed this property |
The earthquake affected la condesa and la roma neighborhoods really bad and many buildings in the south of the city. all the tourist areas are pretty safe like reforma, bellas artes, polanco, chapultepec and downtown.
1
Vote
JMSTraveler00
20 October 2016|
AnswerShow all 2 answers
Response from Jennifer D | Reviewed this property |
There are no self-serve laundry facilities on-site. If the hotel's own laundry charges are exorbitant, I'd suggest asking the Concierge about laundromats. I don't recall seeing anything locally but there may well be one... More
1
Vote
workhplayh
24 September 2016|
AnswerShow all 4 answers
Response from Will B | Reviewed this property |
Hi, I stayed for a week with work and walked most days to the office in the morning and evening. Never had an issue or felt unsafe. Definitely did not see any red light activity :)
3
Votes
Room Tips
"Ask for rooms with view. Else you'll end up staring at a black wall higher than the hotel"
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"Request a room with no view. They are quieter."
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"we were on the 24th floor and had a great view in the evening. I"
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"Ask for it. They really try to help."
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