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The St. Regis Mexico City

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The St. Regis Mexico City
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833 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Los Angeles, California
Reviewed 1 week ago via mobile

I have platinum status with Starwood and Marriott and recently stayed at the JW Marriott in Poland. I was not that satisfied and now with the merger of Starwood and Marriott tried Saint Regis this property is amazing. They try harder and harder to make my experience is perfect I am going back in December and will continue to be...

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Helpful?
Thank Mitch B
Texas, USA
Reviewed 3 weeks ago

Arguably the best hotel in Mexico City. The hotel has a great location, excellent staff and facilities. We went for our anniversary and were not disappointed. The concierge did a great job getting us reservations and setting up transportation. The hotel bar and restaurant, spa and pool were top notch. Next time we are in Mexico DF we'll be back.

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Helpful?
Thank NYTex
Management response:

Dear NYTex, Thank you for you lovely comment. We are very happy to hear that you had the perfect anniversary stay at The St. Regis Mexico City. We are glad to learn that you felt pampered at our restaurants, King Cole Bar and Remede Spa. We hope to welcome you back on your next visit to Mexico, maybe on your...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for a week over the Mexican Grand Prix on business and have to say it's one of the best hotels I've ever stayed in. Located at the southern end of the Reforma in the city near to the many authentic upmarket bars and restaurants in the Polanco area it is a great place to stay for anyone travelling....

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Helpful?
Thank Dan M
Management response:

Dear Dan M, I hope you could see the smile on my face after reading your email. There is nothing more important for all of us here at The St. Regis Mexico City that reading such a beautiful note from our guests; comments like yours are what inspires us to continue pampering our guests on our road to provide an...

Amsterdam, The Netherlands
Reviewed 4 weeks ago

From arrival till you leave you feel comfortability, quality service. Details everywhere. Magnificent Terrace view in the center of Reforma avenue. Food is excellent in all restaurants. A place where to have your meetings and also to stay relax at the end of the day. Perfect place.

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Helpful?
Thank M7092XWjosep
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear M7092XWjosep, Greetings from Mexico City! It is delightful to read a review as yours, as it is our daily motivation to give our guests extraordinary experiences while staying at The St. Regis Mexico City. I’m glad to know you were able to visit some of our many restaurants, hopefully you will visit us again very soon! We look forward...

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

Hands down, the best hotel I've ever stayed at in Mexico. From the courteous service during check-in, the glass of champagne, the (in-room) butler service (ironing, shoeshine, coffee, etc.). To top it all, it was during my birthday, and they went over and above - cake in the room, champagne, etc. You've gotta try it! Period!

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Helpful?
Thank 007_Wannabe
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear 007_Wannabe, It is with great joy that I respond to your wonderful review! It is our daily mission to make sure every guest has incredible experiences, and our associates are happy to go above-and-beyond to please our guests. I also want to wish you a happy birthday and hope to welcome you again soon! Best regards, Bernard de Villèle,...

Los Angeles, California
Reviewed 4 November 2016

Hard to add to the many glowing reviews below. This is just one of those hotels that delivers on its promises with a smile on it's face. From check-in to check-out the St. Regis Mexico City is a 5 star operation on par with it's esteemed name. This is a newer hotel and so it's not "charming" like some other...

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2Thank Thrillsbury
mariajosesaavedra, Director General at The St. Regis Mexico City, responded to this review

Dear Thrillsburry, First of all I want to thank you very much for taking the time to leave us this comment. I agree with you, we have an amazing location. I´m delighted that you enjoyed our public facilities and terrace. I´m glad to let you know that we will upgrade Diana Restaurant in 2017, to make it warmer. Thank you...

Lausanne, Switzerland
Reviewed 27 October 2016

A nice elegant hotel. great the butler service. Breakfast definitely not at the same level of the hotel: dark and noisy room, with a small buffet. Amazing swimming pool and gym at the 15th floor. didn't have the time to enjoy the spa

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1Thank Leprottinis
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Leprottinis, Thank you for taking the time to write a review. We are glad to know you enjoyed the hotel, but were sad to read the breakfast was below your expectations. We have shared your comments with our F&B team, in order to reappraise our breakfast offerings and try to come up with extra options. We hope you will...

Seattle, WA
Reviewed 20 October 2016

This is a fantastic hotel in a great part of town. The customer service is exactly as you'd expect. The rooms are very large as is the bathroom. There is an amazing gym on the top floor as well as a swimming pool and spa. The breakfast buffet had terrific choice and terrific coffee. The hotel is not really walking...

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1Thank nelsoli
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear nelsoli, Thank you for taking the time to write a comment on your stay at The St. Regis Mexico City. We are glad to know you had such a wonderful experience with us, and are very happy to read you enjoyed the service and the different areas we have to offer, such as the spa and restaurants. We hope...

Veracruz, Mexico
Reviewed 16 October 2016

This hotel is the top of the top in Mexico City. Everything is perfect. I really had a good time. The swimming pool and Reve Spa, out of this world. The price-quality range is just fine. The butler service: just great!! But... just one thing: at the bar, I asked for a regular dry gin martini, orange, no olives, and...

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Helpful?
Thank Lalo64
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Lalo64, Thank you very much for such a great review. We are glad you got to enjoy so much of what The St. Regis Mexico City has to offer and found our service great. We will take into account your comment regarding the Martini's price, as you should've been told beforehand. We hope to welcome you back soon! Best...

Brooklyn, New York
Reviewed 11 October 2016

Attended a wedding at the property earlier this summer and was blown away by the property and service - truly special. The property is centrally located and most restaurants and local attractions are only a few dollars away via Uber. The Sunday brunch is also great even if you are not staying at the property.

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Helpful?
Thank SO T
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear SO T, Thank you for your amazing review on your visit to The St. Regis Mexico City. We are glad you got to experience our signature St. Regis weddings and our brunch. We hope next time you will stay with us. Best regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $339 - $842 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#2 Business Hotel in Mexico City
#2 Spa Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Mexico City staff and other travellers.
10 questions
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Questions? Get answers from The St. Regis Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room facing La Reforma and if you can splurge get a suite”
 of 5 bubbles NYTex, 15 Nov 2016 | Read review
“My room, a regular deluxe one, was perfect. Looking at and old cinema across the street.”
 of 5 bubbles Lalo64, 15 Oct 2016 | Read review
“Gym on the top floor”
 of 5 bubbles Ipanema7, 3 Oct 2016 | Read review
“There are no bad rooms here.”
 of 5 bubbles J7009DEtoddb, 1 Oct 2016 | Read review
“Mexico City is quite busy-use the ear plugs they provide for you!”
 of 5 bubbles OceanJane, 30 Sep 2016 | Read review
5 of 5
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