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The St. Regis Mexico City

1,013 reviews
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Traveller (432)
Room & Suite (310)
Dining (94)
Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from The St. Regis Mexico City
Special Offer: Relax. Breakfast included
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,013)Write a Review
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Traveller rating
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5
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520
105
29
14
5
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformacar servicehigh floorfloor to ceiling windowssteam roomthird floorturn down servicefavorite hotel
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191 - 195 of 673 reviews
Reviewed 12 May 2016 via mobile

Located in the centre of town, which is a great advantage. Service is excellent and staff friendly. Hotel has some nice restaurants with outdoor seating on a balcony where you csn enjoy a coffee and a smoke

Thank - -
Reviewed 8 May 2016

This is without question one of the finest hotels in Mexico City. Knowing many of the high end hotels, I recommend this one over the others. Service is one thing that the St. Regis does well. The staff is friendly and willing to do whatever...More

Thank COCowboy
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 17 May 2016

Dear COCowboy, Thank you very much for taking the time to write a review about your experience in The St. Regis Mexico City. The legendary St. Regis service is one of our differentiating qualities, that's for sure. The whole team is very comitted to each...More

Reviewed 6 May 2016 via mobile

This hotel is perfectly located in Reforma. Staff were amicable and hospitality superb. It's very modern and tidy. I was delighted with the afternoon tea, quite a rarity in Mexico city. Good quality teas and finger sandwiches. Cesar served my tea, with impeccable English. Great...More

Thank Patrickcouret
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 17 May 2016

Dear Patrickcouret, Thank you for your very nice review. It a pleasure for us to read comments like this, because it means we are doing our job of giving our guests unforgettable experiences. We will make sure to share your comments with Cesar, and be...More

Reviewed 6 May 2016 via mobile

Butler service is great, although you don't get full info on the service so do ask for those. Rooms are excellent as are the pool area and the restaurants. The filming going on was somehow annoying, but acceptable.More

Thank efpolcuch
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 17 May 2016

Dear efpolcuch, Thank you for your kind review, it is great to know you had a great experience while staying with us. Regarding the butler service we'll make sure our guests are better informed regarding the services we can offer so they can take full...More

Reviewed 1 May 2016 via mobile

First I have to say that it's incredibly amazing when you get to the hotel and see how big it is then you enter the lobby amazing the butlers all go them great service the food at the Diana restaurant super to me the best...More

Thank mateikonestina
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 5 May 2016

Dear mateikonestina, Thank you so much for your wonderful review! It really brings purpose to our every day lifes to know we can help guests leave with unforgettable memories. Thank you once again for considering us the best in the city, we work every day...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$314 - US$677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Spa Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#7 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$314 - US$677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Spa Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#7 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (432)
Room & Suite (310)
Dining (94)
Pool & Beach (13)
Hotel & Grounds (345)
Bathroom (26)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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cupcakekitty
22 December 2017|
Answer
Response from Rxgeek | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
fogcityshark
29 August 2017|
AnswerShow all 3 answers
Response from MargaretChicagoIL | Reviewed this property |
You have restos right in the area (walkable, and yes, it's safe), you have a bakery and wine shop across the street, and you have a metro (and yes, it's safe) not 5 minutes away. I did Ubers and then relied on taxis--none... More
1
Vote
LouieHM
25 August 2017|
AnswerShow all 5 answers
Response from MargaretChicagoIL | Reviewed this property |
There is a helipad, but it wasn't used as far as I could tell during my four day stay. My reco is to get a car to pick you up @ the airport; by the time you get to the helicopter lift-off @ the airport, you will likely be... More
0
Votes
Room Tips
"If you find yourself on the 5th floor, call and request higher"
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"Try to get a room higher up since during a work week Reforma can be on the louder side."
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"Great view from the infinity pool."
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"Request a higher floor room as the noise from Paseo de la Reforma could be an issue on lower floors."
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