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The St. Regis Mexico City

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The St. Regis Mexico City
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875 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Mexico City
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Showing 576: English reviews
Buenos Aires, Argentina
Reviewed 26 March 2015

it's on Reforma Av. one of the best places in Mexico DF. Rooms are great, breackfast included in the room fee is very good. Gim is very good, the service is distintive, with a butler you may call for a coffe, iron your skirts, etc. all personnel are great if you stay on a weekend, it's very nice as Reforma...

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Helpful?
1Thank Agilito
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Agilito Thank you very much for writing a review about your last stay with us. It is truly an honor to hear your words and to learn that you enjoyed the hotel’s location in the heart of Mexico City. I have shared your words with our team in our daily morning meeting and let me tell you everyone was...

Alicante, Spain
Reviewed 26 March 2015

The Hotel was extremely well located. The rooms were ample, enough cupboards and drawers to put a week's clothes (unbelievably uncommon). What was truy outstanding was the service at the breakfast room. Congratulations to the manager and the staff.Not easy to have such a well coordinated team, extremely friendly and always available when needed, not overly present allowing you the...

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Helpful?
1Thank Marcos R
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Marcos R, Greetings from Mexico City! On behalf of the entire team at The St. Regis Mexico City, I would like to thank you for sharing your experience with us. We are truly honored to hear you enjoyed your stay and most of all that your experience at breakfast made you write a review about our service. We strive...

Phoenix, Arizona
Reviewed 25 March 2015

This hotel proved as good as I had heard of it. Really nice rooms and very comfortable bedding. Spacious and clean washrooms and excellent ventilation through the rooms. Bar beside the swimming pool was an exceptional offer. Fine parking area and free WiFi access made it an awesome deal for us. Very much recommendable hotel!

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Helpful?
1Thank sandyg859
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear sandyg859, Thank you very much for taking the time in writing a review about your last stay with us. It is truly gratifying to hear from our guests and to learn that you enjoyed your stay. I have shared your words with our entire team and I must let you know that everyone was extremely happy to hear your...

Mexico City
Reviewed 23 March 2015

Me and my (now) wife spent the weekend we got engaged in out hometown. St Regis is quite exceptional in every sense: service, rooms, amenities, pool, spa, room service... It is the finest hotel in town, I dare say. You won't regret staying here if you come to Mexico City.

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Helpful?
Thank Luis M
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Luis M, First of all we would like to thank you for sharing this exceptional moment with us. It is always a great honor to hear that our guests choose us as the setting for such important moments. We are very happy we were able to make your weekend memorable and that you experienced exceptional service and amenities. I...

Huntington, New York
Reviewed 21 March 2015

This is a 5 star hotel in Mexico City. Rooms are beautiful and the service is great. It has great restaurants and the place where the stars stay. In walking distance from many sight seeing spots. It is the place to stay.

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Helpful?
Thank Tom W
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Tom W, Greetings from Mexico City! I would like to thank you for taking the time in writing a review about your last stay with us. It is truly gratifying to hear from our esteemed guests and to learn that you enjoyed your stay. We strive on creating lasting memories in a place which makes you feel at home...

Barcelona, Spain
Reviewed 21 March 2015

World-class service, My birthday weekend with friends was exceptional. From the welcome at the lobby with champagne. The room was superb comfortable elegant quiet the shower and bed delicious. The service they unpacked our luggage delivered coffee in the morning horderves in the afternoon fruit and chocolates. The location is close to museums shopping restaurants.

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Helpful?
Thank Lola M
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Lola M, Saludos from Mexico City! We are always very pleased to hear all comments from our esteemed guests and we are truly happy to hear that you had an exceptional birthday weekend at our property. I have shared your comments in our daily morning meeting and everyone including, Raquel, our Head Butler, was glad to hear that we...

Austin, Texas
Reviewed 10 March 2015

I visited Mexico City with my grown son for leisure. We found the service to be remarkable. Our butlers, Mario and Maria, were outstanding. By the end of our stay, they anticipated our requests. We were greeted by name throughout the hotel. The buffet breakfast is very nice with many choices. Again, the service at the restaurant was excellent as...

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Helpful?
2Thank JPax
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear JPax, Thank you very much for the time in writing a review about your last experience at The St. Regis Mexico City. We are always very pleased to hear from all of our esteemed guests and especially to learn that you decided to stay at our property while discovering Mexico City. I have shared your comments with our team...

Philadelphia
Reviewed 7 March 2015 via mobile

Stayed for one week on business. Beautiful common area and rooms, super comfortable bed, high intensity rain head shower. Free garment pressing (2 articles per day), free shoe shine. My rate included breakfast, which was a high quality buffet. Sort of a Starwood property buffet on steroids. Service was beyond reproach. I tipped well and steadily, and by day two...

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Thank DWtravelsalot
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear DWtravelsalot, Thank you for your kind comments and I am delighted that you enjoyed your week with us, I am glad that you received warm service from all of our associates and that your name was used in each interaction, I have passed your comments to Arturo, our Chief Concierge, regarding our fleet of town cars and we are...

New York
Reviewed 6 March 2015

I have had the pleasure of having the opportunity to experience many terrific hotels, but the St Regis has a very special warm vibe that radiates through the hearts of the staff. I have found myself in Mexico City under trying circumstances, an emergency hospitalization of a loved one due to an accident. My visit was unplanned and I have...

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Thank JackieDz
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Jackie Dz, To be a sanctuary in an array of peace is exactly what we want to provide our distinguished guests, for us it is when you enter in our property that we want you to forget all worries, if any and start feeling all your senses in a state of levitation, and we want our entire team of...

Istanbul
Reviewed 4 March 2015 via mobile

I stayed almost in all 5 star hotels in Mexico City and St. Regis is BY FAR the best hotel. The private butler system offers a joyful stay. The staff is very friendly and enables an excellent experience.

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2Thank FoodDetective
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear FoodDetective, I am delighted that you are based in Istanbul and I would like to recommend that you try our newest property in Istanbul and have the opportunity to meet my great friend there, the Director General Rui Reis of the St. Regis Istanbul. I would like to thank you for your appreciation, this is very rewarding and we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $426 - $1,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#1 Spa Hotel in Mexico City
#2 Business Hotel in Mexico City
#3 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Mexico City staff and other travellers.
12 questions
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Questions? Get answers from The St. Regis Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's a week day and you're a light sleeper ask to not overlook the roundabout.”
 of 5 bubbles bedheadwlg, 6 Feb 2017 | Read review
“Prefer an upper floor with view facing towards Avenue La Reforma”
 of 5 bubbles Terumah, 22 Jan 2017 | Read review
“Rooms are HUGE...they are all fabulous”
 of 5 bubbles DesireeK97, 21 Jan 2017 | Read review
“We were in room 911, a junior suite. Very nice.”
 of 5 bubbles Boggio, 4 Jan 2017 | Read review
“away from the main road and junction (Reforma)”
 of 5 bubbles stuartmB8057UB, 31 Dec 2016 | Read review
5 of 5