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The St. Regis Mexico City

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The St. Regis Mexico City
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833 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Mexico City
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Showing 549: English reviews
Paris, France
Reviewed 30 December 2014

Lovely luxury hotel in Mexico city, while the location was quite noisy it was in the middle of the hustle and bustle of the city which is a plus in my opinion. The breakfast was incredible and the rooms were phenomenal!

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Helpful?
Thank 813mar_as
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear 813mar_as, Thank you very much for your exceptional review! It is always a great honor to hear from our guests, and specially to know that we were able to deliver an incredible experience. I have shared your comments in our daily meeting and I can assure you that everyone was very pleased to hear your kind words. We look...

san francisco
Reviewed 26 December 2014 via mobile

Disappointing for the price. Located in very busy and noisy location. Enormous room but not that well appointed. Nice patio bar in hotel for evening drinks and breakfast. Would recommend other hotels on the Reforma especially if comfort and convenience is worth more than name brand.

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Helpful?
Thank trippergalore
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear trippergalore, First of all I would like to thank you for taking the time in reviewing our property and your last experience with us. On behalf of our entire team, I would like to offer you our sincere apologies since we did not manage to surpass your expectations. We strive on delivering excellence in service and to always make...

Holt, United Kingdom
Reviewed 22 December 2014

My stay at the St Regis Mexico City was outstanding. The staff was very welcoming, calling us by our names and offering us champagne every time we passed by reception, the breakfast buffet was delicious and the drinks at the bar were outstanding! The beds were heaven, and the beautiful rooms made it hard to get out and explore every...

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Helpful?
1Thank Chiara E
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Chiara E, Greetings from Mexico City! We would like to thank you for sharing your kind words about your last experience with us. We are truly honored to hear about your time at our property and most of all to learn that you felt pampered and comfortable in our rooms. I have shared your review with our entire team...

Reviewed 22 December 2014

Not only is this hotel situated in a prime spot (only a short walk from the Castillo and Anthropolgy Museum) and the facilities amazing, the service sets it apart from any other hotel I have visited. From the moment we checked we felt cared for. The complementary buffet breakfast was tasty and set us up for our days of sightseeing....

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Helpful?
Thank Connie O
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Connie O, Greetings from Mexico City! Thank you very much for taking the time in reviewing your experience at The St. Regis Mexico City, it is always a great honor to read your words and to share them with our entire team. We always strive in delivering excellent service and a warm smile to all of our guests. We...

Brussels, Belgium
Reviewed 20 December 2014

It has to be said, service in this hotel is great. Upon arrival my bags were taken imideately care of and i got a glass of champagne even before i reached the check in desk. i was guided to my room which was spacious and equipped with everything a business person needs. I went in the evening to the bar...

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Helpful?
1Thank Emmanuel V
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Emmanuel V, Greetings from Mexico City! First of all I would like to thank you for taking the time in sharing your last experience with us at our property, it is always a great pleasure to get feedback from our guests and to continue creating great moments. We are always very pleased and honored to learn that you enjoyed...

Greece
Reviewed 18 December 2014

I normally go for the more boutiquey, smaller and less corporate hotels but coming for the first time in Mexico St Regis felt a safer bet and I am really very glad with my decision! Service was top notch. Super polite and trying hard to please.

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Helpful?
1Thank greek1970
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear greek1970, Thank you very much for your time in reviewing your time with us. It is a true honor to hear your words and to learn that you gave us the opportunity to have you with us. We are committed in offering all of our guests excellence in service and to create memorable experiences. We hope to welcome you...

Mauritius
Reviewed 12 December 2014

- Check-in: diligent, attentive and efficient receptionists ready to receive us for a late check-in. Whilst our daughter's cot was not already in the room upon arrival, out butler, Ricardo, and his team were quick to rectify this and happily supplied a few additional small items required for her stay. Each subsequent request was addressed rapidly and we appreciated the...

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Helpful?
1Thank Jonathan H
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Jonathan H, Greetings from Mexico City! First of all, I would like to thank you for writing such a thorough and exceptional review about your last stay at The St. Regis Mexico City. We are incredibly pleased to hear your words and especially to learn that you chose our property to spend a lovely time with your family in...

Paris, France
Reviewed 7 December 2014

We had booked through our Visa Platinum Card and was offered a very good rate with breakfast,automatic upgrade.We booked the basic room which was very good in size,beautifully decorated,fantastic shower and probably the most comfortable bed I ever slept on. Breakfast was buffet style,plenty to choose from.Service impeccable. Location is good very near all major sights. I would highly recommend...

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Helpful?
1Thank globalspoon
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear globalspoon, Greetings from Mexico City! First of all I would like to thank you for sharing your experience with us. It is always extremely gratifying to hear from our esteemed guests and to learn that you enjoyed your time and that we managed to surpass your expectations while visiting Mexico City. I have shared your comments in our daily...

Los Angeles, California
Reviewed 3 December 2014

I spent 4 days conducting breakfast - dinner meetings at the SR MC and it was fantastic. The restaurants are great, the staff is over-the-top helpful, the location is good, the rooms are lovely - overall a great experience from the welcome champagne to checkout. Highly recommended, better than the Four Seasons, and I'm returning in two weeks for more.

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Helpful?
1Thank Mark J
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear MarkJ, Thank you very much for your exceptional review! It is always a great honor to hear our esteemed guests and to learn that you had an enjoyable stay at our property. I have shared your comments with our entire team, and it is always truly gratifying to hear your experience and to hopefully welcome you back very soon....

Joao Pessoa, PB
Reviewed 2 December 2014

The hotel location is very good, close to city's main attractions. Staff is very friendly and helpful The rooms are nice, but slightly below the standard of other St Regis hotels. My overall impression is positive and I recommend the hotel.

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Helpful?
Thank Pcpires
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Pcpires, We would like to thank you for writing a review about your last stay with us and for recommending our hotel. It is a true honor to hear the words from our guests, which help us continue to deliver great moments with a kind heart and smiles. We look forward to welcoming you back very soon. Best regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $339 - $842 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#2 Business Hotel in Mexico City
#2 Spa Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Mexico City staff and other travellers.
10 questions
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Questions? Get answers from The St. Regis Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room facing La Reforma and if you can splurge get a suite”
 of 5 bubbles NYTex, 15 Nov 2016 | Read review
“My room, a regular deluxe one, was perfect. Looking at and old cinema across the street.”
 of 5 bubbles Lalo64, 15 Oct 2016 | Read review
“Gym on the top floor”
 of 5 bubbles Ipanema7, 3 Oct 2016 | Read review
“There are no bad rooms here.”
 of 5 bubbles J7009DEtoddb, 1 Oct 2016 | Read review
“Mexico City is quite busy-use the ear plugs they provide for you!”
 of 5 bubbles OceanJane, 30 Sep 2016 | Read review
5 of 5
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