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The St. Regis Mexico City

Travellers' Choice award winner
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1 room 2 adults 0 children
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The St. Regis Mexico City
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911 Reviews from our TripAdvisor Community

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Showing 601: English reviews
London, United Kingdom
Reviewed 17 February 2015

This hotel beats any of its competition by miles. The moment you step into the hotel - it has a positive happy vibe to it. Staff is very caring and loving that shows that they work with passion and integrity not by fear. Each and every thing about this hotel is positive. The breakfast offering is the best I have...

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Helpful?
2Thank FoodMantra
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear BritishIndianChef, Greetings from Mexico City! Thank you for taking the time in writing a review about your last visit to our property. We are truly honored to hear your words and I would like to let you know that I have shared your comments with our entire team including our General Manager, Mr. Bernard. It is a pleasure to...

Reviewed 16 February 2015 via mobile

I got married there. And i have no words to write a good enough review! Starting with Yolanda Piña the event planner of the hotel who always where behind us to see if we need anything. The food is AMAZING The rooms are beautifull, modern and have really good space. For sure its the best option in mexico city. It...

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Helpful?
Thank Danielgindic
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Danielgindic, Thank you very much for the time in writing such an exceptional review about your experience at our property. It is such a great pleasure to hear that you decided to plan your wedding at The St. Regis Mexico City and that Yolanda made your experience that much more enjoyable. I have shared your review with Yolanda and...

London, United Kingdom
Reviewed 10 February 2015

The service provided by the hotel as soon as your stepped out of the airport transfer was out standing. The concierge were great always chatty and helpful especially when you required a cup of tea! The rooms were faultless.

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Helpful?
Thank JDLRead
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear JDLRead, First of all I would like to thank you for the time in sharing your experience with us, we are always extremely glad to hear from our esteemed guests and to learn that you had an outstanding experience at our property. We strive of receiving feedback from our guests and to know that our staff made your stay...

Miami
Reviewed 9 February 2015 via mobile

I had been missing a great hotel like this in all my trips. around the world Service amazing, great food, new rooms and fast internet. The best hotel in Mexico City by far. I had been in others but anyone like it!

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Thank Sweetyfg
Guatemala City, Guatemala
Reviewed 4 February 2015

I think this hotel has ruined me and now I won't be able to stay anywhere else. The service was beyond perfect, the rooms are big, clean and more than comfortable. And what made my stay truly memorable were all the small details. A true luxury experience.

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Thank neettraveler
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear neettraveler, Greetings from Mexico City! First of all I would like to personally thank you for writing such an exceptional review about your last stay. Luxury is all about the small details and making all of our esteemed guests feel at home in Mexico City. I shared your comments with my entire team and everyone was truly delighted to...

Houston, Texas
Reviewed 3 February 2015

My husband and I stayed at the St. Regis Mexico City during Easter weekend and loved it. It's typical St Regis top-notch service. The location is great, as it's located right on Paseo de la Reforma, which is walking distance to Chapultepec and many other spots of interest. The hop-on, hop-off bus (Turibus) stop is also just a short walk...

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Helpful?
2Thank SilverStream
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear SilverStream, Thank you very much for the time in writing such an exceptional review about your last stay at The St. Regis Mexico City. We are always looking forward to hearing from our guests, since this gives us the opportunity to offer excellence in service with a smile and a warm heart on every instance. I am glad to...

New York City, New York
Reviewed 1 February 2015

From the moment you arrive - you feel like you are embraced into a special circle. Who doesn't like a glass of champagne glass that awaits you as you are swiftly welcomed and checked in. The Spa is fantastic - great services and attentive staff! Rooms are super comfy and stylish, morning breakfast is fantastic....they even did a special sabering...

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Helpful?
Thank JustTravelNYC
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear JustTravelNYC, Greetings from Mexico City! I am truly delighted to hear your words about your last stay with us. We are always honored to hear from our esteemed guests and particularly to learn that we managed to make your stay a memorable experience. I am glad to know that we managed to exceed your expectations and overall make you...

San Diego, California
Reviewed 31 January 2015

The St. Regis in Mexico City is absolutely amazing. From the welcome glass of champagne to the beautiful rooms to the unparalleled customer service you will not be disappointed with this hotel. The restaurants are also wonderful and the location could not be better.

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Helpful?
1Thank Scott M
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Scott M, Greetings from Mexico City! We are always very happy to hear from our esteemed guests and to learn that you had an unforgettable experience. We are pleased to learn that you received unparalleled customer service and that all of our associates made you feel at home in Mexico City. I have shared your comments with our entire...

Mexico City, Mexico
Reviewed 31 January 2015

I spent new year's eve here and it was great as always. This was actually my third stay at the St. Regis in Mexico City, and all of them have been for new year's eve. I am from Mexico City but I like to stay in a hotel for this special night of the year. This stay was just as...

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Helpful?
Thank MarioLoubet
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear MarioLoubet, Thank you for your kind words! It is truly exceptional to hear from our guests and especially to learn that you thoroughly enjoyed your stay with us. We are delighted to know that this was your third New Year celebration with us and that you have turned it into a true St. Regis tradition. We would like to...

Dubai, United Arab Emirates
Reviewed 17 January 2015

Was on a business trip to MEX. My first in the country. Stayed at the property for almost a week. Great service and what one would expect from the St. Regis. If I come back to the city this will be where I would stay. Tip: rooms are great but wish they where a bit bigger.

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Thank fofa80
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear fofa80, Greetings from Mexico City! We ae very pleased to learn about your great experience at our property, it is always extremely gratifying to hear from our guests and to learn that you chose The St. Regis Mexico City to explore Mexico City for the first time. It is a great pleasure to learn that we managed to surpass...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $359 - $860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#2 Business Hotel in Mexico City
#2 Spa Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Mexico City staff and other travellers.
14 questions
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Questions? Get answers from The St. Regis Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always like the higher floors for the views, and the St. Regis is no exception.”
541lyndah, 15 Apr 2017 | Read review
“suite are confortable.”
Drkeyfidel, 2 Apr 2017 | Read review
“Take advantage of the breakfast package. One of the best buffets I have experienced.”
Vancouverite011, 23 Mar 2017 | Read review
“Get a top floor.”
bayronarena, 10 Mar 2017 | Read review
“If it's a week day and you're a light sleeper ask to not overlook the roundabout.”
bedheadwlg, 6 Feb 2017 | Read review
5 of 5