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Holiday Inn & Suites Mexico Medica sur, an IHG Hotel

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Calle Puente de Piedra Tlalpan 150 Col. Toriello Guerra, Mexico City 14050 Mexico
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Traveller (11)
Room & Suite (14)
Dining (2)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#172 of 458 in Mexico City
Location
Cleanliness
Service
Value
Holiday Inn® Inside Medica Sur Complex in Mexico City Located inside of the modern hospital complex Médica Sur, the Holiday Inn Hotel & Suites® Mexico Medica Sur Hotel is the best option for medical tourism and health care. Not only will you be surrounded by the best medical attention but also different city attractions are conveniently close. Visit the largest university in Latin America, the Universidad Autónoma de México (UNAM) or explore the Pre-hispanic Archaeological Zone of Cuicuilco, both located a few minutes away. Spend a relaxing day at Perisur shopping mall or fill your day with excitement at the amusement park Six Flags. Amenities of the hospital complex such as pharmacies and coffee shops are also available for all of our guests. Choose between a comfortable suite and a guestroom with complimentary Wi-Fiand rest like if you were at home. Relax at the Fitness Center or enjoy a delicious meal at the on-site restaurant.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Taxi service
Business Centre with Internet Access
Parking
Wifi
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
38Restaurantswithin 1 km
1Attractionwithin 1 km
48Reviews2Q+A3Room tips
Traveller rating
  • 18
  • 17
  • 9
  • 4
  • 0
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Most Recent
Jose Carrera wrote a review Mar 2022
Tulum, Mexico1 contribution
Great place warm People, i recommend it strongly, if you are coming to médica sur hospital for a surgery or a check up this place is great because it is inside the complex, as you know médica sur has a partnership with Mayo clínic, médica sur is the Best Hospital in México, thanks for your kind help, blessings
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Date of stay: March 2022Trip type: Travelled
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Nomâds🌎 wrote a review Mar 2019
Tulum, Mexico111 contributions768 helpful votes
+1
The most important thing for people staying here this is a hotel inside a hospital what it means it is designed on purpose for people who is visiting or for people that need to be close, if you see things that way it’s a perfect hotel to be with the ones you love, downstairs they have varios restaurants like “Frutos Prohibidos” “Starbucks” and “wings” Very clean, affordable prices/location/value Recommended 😊 (Médica Sur is de Hospital and is one of the best)
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Date of stay: March 2019Trip type: Travelled
29 Helpful votes
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WXYandZ wrote a review Jan 2018
Wisconsin11 contributions27 helpful votes
This hotel is weird. Feels more like a hospital because it is in a hospital. The lobby is on the 5th floor. Access is difficult and through the hospital parking lot. Tiny elevators. Inside the rooms the lighting, bathroom and overall feel are like being in a hospital. I chose this hotel because of the overall location in the city, but I now regret it.
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Date of stay: January 2018Trip type: Travelled
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Response from berenice v, General Manager at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Responded 8 Jan 2018
Dear Guest Thank you for taking the time to tell us about your experience at Holiday Inn MEXICO MEDICA SUR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn
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Dramercedesg wrote a review Dec 2016
Mexico City, Mexico217 contributions79 helpful votes
The hotel is mostly for hospital / treatment purposes. It is located inside a hospital. The hotel is really nice. It has one restaurant which has very decent food and great service. The place is nice and quite and of course conectes to the hospital. Very convenient for patients and their families. There is a small gym and a 24 hr Starbucks next to the building.
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Date of stay: December 2016
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Response from berenice v, General Manager at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Responded 12 Dec 2016
Dear guest : Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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Chitosin wrote a review Jul 2016
3 contributions
For what you pay for the room they could easily include the parking fee even if the parking lot belongs to the hospital the hotel is in. Probably it will rate better if it wasn't for that and that I was in a hurry to leave but because of a mistake in the exchange of the parking ticket I lost almost 45 minutes until someone assist me to get the gate opened
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Date of stay: July 2016
Cleanliness
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Sleep Quality
Trip type: Travelled
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Response from berenice v, General Manager at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Responded 27 Jul 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
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Gema Y. Martin F wrote a review Apr 2016
27 contributions2 helpful votes
Located inside a medical complex, this hotel can be useful for people attending the hospital (was my case) or going around to other hospitals, Azteca stadium, UNAM, and a lot of other places nearby ... great service including a WINGs restaurant.
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Date of stay: March 2016
Rooms
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Trip type: Travelled
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Susana S wrote a review Feb 2016
5 contributions1 helpful vote
I've stayed at the Holiday Inn at Medica Sur numerous times and have never been disappointed with my visits! The front desk staff are super customer service oriented and you're made to feel welcome as soon as you enter the lobby. The lobby area is small but well-appointed and offers a business center as well as a couple of meeting rooms. Rooms are spacious, always clean, and they now offer consistently great wifi service. No issues at all with slow connections. There is a gym with a nice choice of cardio equipment but unfortunately no weight machines apart from free weights. The city and mountain views are certainly a plus though. The only restaurant on property, Wings, is decent for a quick bite but doesn't offer much beyond pretty basic dishes. If you're craving wings and burgers with fries, they're on the menu although I haven't tried them. Usually I'll order the more traditional Mexican dishes, which are ok. Great papaya and fresh juices though!
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Date of stay: February 2016Trip type: Travelled
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Joshua H wrote a review Apr 2015
Neuquen, Argentina33 contributions11 helpful votes
If you are going to the hospital is verY confortable, is in the facility! But if you stay in the hotel because is close of somewhere else i would check my options. The people most of them nice. The gym wasnt available, but they didnt mention it when i reserved by phone. The rooms are ok, clean. Is some close of six flags, really close of the Estadio Azteca.
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Date of stay: March 2015
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Response from IHGCare, Guest Relations Manager at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Responded 21 Apr 2015
Dear Joshua H, Thank you for taking the time to leave us feedback about your stay. I am happy that you found our hotel staff to be courteous and our rooms to be clean. We are always glad to receive positive remarks from our valued guests like you. I hope you see us soon if your travels bring you back to the area! Regards, Pam G Case Manager IHGCare
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Mezcal_Tours wrote a review Jun 2014
Oaxaca, Mexico4223 contributions111 helpful votes
If you have any business to do in the south of Mexico City, for example visiting Tec de Monterrey, UNAM, the Medica Sur Medical Center, stay here! Dollars for doughnuts, I don't think you can find anything comparable. Service was excellent, but more importantly the rooms we had, two, each with kings, were exquisite. Phone in the washroom, swivel flat screen so you can watch TV from anywhere (and I mean anywhere), safe, coffee maker, good thread sheet count, lots of English channels, great towels, etc, etc, etc. All for under $100 USD a night.
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Date of stay: May 2014
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Trip type: Travelled
Room Tip: We had two rooms in different areas of the hotel, each exquisite.
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Bexiboo09 wrote a review Sep 2013
London, United Kingdom3332 contributions108 helpful votes
We were put in this hotel as it was close to our company's office in Tlalpan where we were visiting for 5 days. However, nobody warned us that this hotel is truly IN the hospital. Taxi drivers can find it quite confusing to get to the back and of the multiple floors, only two are the hotel (5 & 6) - the others are all various departments of the hospital itself. The rooms were very spacious and clean (all are wheelchair accessible) but the entire concept was bizarre. Great if you have relatives in the hospital but I couldn't really see another reason why you'd stay. Food was pretty poor in the place, room service finished at 9pm and it wasn't that safe to go walking around outside - I found that even though I speak a little Spanish and always try speaking a foreign language first, I really couldn't get myself understood without showing google translate. Only the front desk speaks any English.
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Date of stay: September 2013
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Trip type: Travelled
Room Tip: Floor 5 is on the same floor as reception - Try and get a room with a view.
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Response from IHGCare, Guest Relations Manager at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Responded 11 Oct 2013
Dear bexiboo09, Thank you for your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret the interactions with the staff prevented you from fully enjoying your time at the hotel. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Thank you for staying with us and we hope that we can better serve you next time. Sincerely, Connie D Case Manager IHGCare
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PRICE RANGE
US$79 - US$95 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityTlalpan
NUMBER OF ROOMS
53
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Frequently Asked Questions about Holiday Inn & Suites Mexico Medica sur, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Nearby attractions include Museo del Tiempo Tlalpan (1.1 km), Parroquia de la Purisima Concepcion (0.9 km), and Pasaje Comercial Moneda 19 (1.1 km).
What are some of the property amenities at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Conveniently located restaurants include Dolce Amore, Antigua Hacienda de Tlalpan, and Los Bisquets Bisquets Obregon.
Are there opportunities to exercise at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Mexico Medica sur, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn & Suites Mexico Medica sur, an IHG Hotel?
Many travellers enjoy visiting Iglesia de San Felipe de Jesus (7.3 km), Casa de Cultura Jesus Reyes Heroles (5.9 km), and El Atrio del Templo de San Francisco (7.3 km).
Is Holiday Inn & Suites Mexico Medica sur, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.