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Wyndham Garden Mexico City Polanco

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Traveller (114)
Room & Suite (139)
Dining (38)
Overview
  • Excellent29%
  • Very good36%
  • Average21%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Restaurant
Room Service
Suites
Fitness centre
Concierge
Business Centre
3 Star accommodation
All hotel details
Additional information
Offers from Wyndham Garden Mexico City Polanco
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Offers from Wyndham Garden Mexico City Polanco
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Reviews (352)
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131 results
Traveller rating
34
43
35
11
8
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LanguageEnglish
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34
43
35
11
8
Show reviews that mention
All reviewschapultepec castlerestaurant upstairswalking distancewater pressureanthropology museumexcellent locationshort stayfront desk stafftaxisofaconditionermexicopoliceneighborhood
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1 - 5 of 131 reviews
Reviewed 1 week ago

This hotel catered to business people. we were tourists and were able to get by with my Spanish; the staff tried to be helpful within their limited capabilities. when I switched to another hotel they were helpful and generously refunded our for the rest of...More

Thank Gary M
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 4 days ago

Dear guest Thank you for sharing your comments, believe me I regret the situation that happened and I will attend very closely each detail, I would just like to share my comments, our staff is trained for any situation, we are prepared to receive any...More

Hotel's Favourite
Reviewed 8 February 2018 via mobile

Nice and clean. Good location. Near to all places. Friendly and helpful employees. It’s a quiet place. I loved the bed! Very comfy. The water pressure at the shower is excellent. I definitely will come back.

Thank Carmen Rosa C
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 16 February 2018

Dear Guest Tank you very much for your comments, we are really happy that you enjoyed your stay with us, we will be glad to see you soon. Best Regards

Reviewed 3 July 2018 via mobile

The hotel location is excellent it is within a few steps away from the Chapultepec park, Polanco and the US embassy. The room was clean and it was very comfortable. The restaurant has one of the best views to the Chapultepec castle. The food was...More

Thank Salvador R
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 9 July 2018

Dear guest We are very grateful that you took the time to give us your comments and recommendations, they make us better every day, we will gladly hope to come back soon with us Thank you Best Regards

Reviewed 4 April 2018 via mobile

Corridors are narrow and you need to move to activate the lights. My room also lack of good lighting and the view wasn’t the best. The hotel restaurant has a wonderful view of the Chapultepec castle and the surrounding park. One day I came back...More

Thank Mauricio G
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 9 April 2018

dear guest Thank you very much for your comments, we really apologize for the incident with the cleaning time of your room, we are working on that to fix our cleaning times, all your comments help us to improve daily. I hope you can give...More

Reviewed 7 March 2018

The hotel is well located, clean and reasonably well appointed. The rooms are comfortable and of an optimal size. The staff is generally friendly, but service levels at the reception can definitely improve.

Thank GDSK
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 12 March 2018

Dear Guest Thank you very much for your comments, we are working on the details at service you mention, i hope you can give us a new opportunity to show you our changes. Best Regards

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$42 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Mid-range Hotel in Mexico City
#19 Quiet Hotel in Mexico City
Room types
Suites
Details
Price range
US$42 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Mid-range Hotel in Mexico City
#19 Quiet Hotel in Mexico City
Room types
Suites
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Traveller (114)
Room & Suite (139)
Dining (38)
Amenities (32)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
AndrewIsabel
19 March 2016|
Answer
Response from 267josephe | Reviewed this property |
Not in the room that I stayed, but perhaps they have and it is issued as necessary.
0
Votes
Victor A
12 September 2014|
AnswerShow all 5 answers
Response from gurusdakini | Reviewed this property |
Greetings! Same plug. Room upgrade there preferable, street view more quiet. Adios!
0
Votes
Room Tips
"Book a different hotel.. there's plenty of choices"
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"Ask for a high floor for a nice view!"
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"View to the Castle"
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"require a room with an openable window, otherwise it stinks in there"
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