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Four Seasons Hotel Mexico City

1,506 reviews
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Traveller (519)
Room & Suite (249)
Dining (66)
Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“luxury hotel”(31 reviews)
“concierge team”(13 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,506)Write a Review
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Traveller rating
856
191
66
26
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856
191
66
26
22
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All reviewsbeautiful courtyardluxury hotelconcierge teamroom servicebusy citycar servicechapultepec parkwonderful hotelanthropology museumfitness centerst regisrooms are largepaseo de la reformafsmexicobeccojesus
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1 - 5 of 1,161 reviews
Reviewed yesterday via mobile

The hotel is lovely and situated in a safe neighborhood. There's a beautiful open-air central courtyard. There are three restaurants in the hotel: Zanaya is a full service restaurant open for all meals, 50 Mils is a bar/lounge that serves a limited bar menu at...More

Thank Dobbstraveler
Reviewed 2 days ago

On Reforma Avenue! Both independence monuments within walking distance along with multiple museums including the museum of anthropology, the zoo, and others. Great food! The concierges out did themselves with recommendations and trip management. Already looking forward the next adventure.

Review collected in partnership with Four Seasons
Thank jdiysmf
Response from Jose_Adames, Director General at Four Seasons Hotel Mexico CityResponded yesterday

Dear jdiysmf: Thank you for choosing Four Seasons Mexico City! We are so glad you enjoyed your recent stay with us. We appreciate your recommendation and we hope to welcome you back soon. Best regards,

Reviewed 4 days ago via mobile

Everything about this five star hotel was excellent. From the breakfast room to the dinner to the bakery. Lovely public space. Rooms were terrific. I would definitely stay here again. We had a private dinner in a private room at the hotel that was delicious.

Thank jdavida2017
Response from Jose_Adames, Director General at Four Seasons Hotel Mexico CityResponded yesterday

Dear jdavida2017: Thank you for your rave review! We are so glad you enjoyed your recent stay with us. We appreciate your recommendation and we hope to welcome you back soon! Best regards,

Reviewed 5 days ago via mobile

I think the hotel was renovated recently, but like many Four Seasons it was hard to get a sense of place. The decor is supposed to be with a colonial theme but I could have been anywhere, I didn’t feel like I was in Mexico...More

Thank Iloveboutiquehotels
Response from Rafael_Gonzalez1, Manager at Four Seasons Hotel Mexico CityResponded 4 days ago

Dear Iloveboutiquehotels: Thank you for sharing your latest experience with us. You are right, our property was totally renovated a year ago. It is wonderful to know you enjoyed our breakfast, cocktails and courtyard. It is disappointing to hear our decor and pool were not...More

Reviewed 6 days ago via mobile

I always arrive at this hotel since years ago every time I am in Mexico City. I love the place for business or family. Give 5 stars every time. Last week I had the first bad experience. It reflected a lot of incompetence by the...More

Thank jegutierrez
Response from Rafael_Gonzalez1, Manager at Four Seasons Hotel Mexico CityResponded 4 days ago

Dear jegutierrez: We appreciate you sharing your most recent visit. While we pride ourselves on our reputation and the professional staff we employ, we apologize if there was any oversight during your visit. Let me assure you that we strive for spectacular service experiences in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$271 - US$882 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Mexico City
#6 Luxury Hotel in Mexico City
#7 Business Hotel in Mexico City
#8 Family Hotel in Mexico City
#10 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$271 - US$882 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Mexico City
#6 Luxury Hotel in Mexico City
#7 Business Hotel in Mexico City
#8 Family Hotel in Mexico City
#10 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (519)
Room & Suite (249)
Dining (66)
Pool & Beach (15)
Amenities (44)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
veeh10
22 November 2017|
AnswerShow all 3 answers
Response from Joseph D | Reviewed this property |
Depends on traffic..Mexico city the traffic is very unpredictable...better a taxi from hotel or a tour they can wait for you close to the basilica and all the shopping areas..pls buy all the religious items before go inside... More
0
Votes
Tina W
16 July 2017|
AnswerShow all 6 answers
Response from Amanzi888 | Reviewed this property |
We arranged our tour on the day and we're fortunate to have Alex on duty that day, ask for him, he is incredibly knowledgeable and respectful of your time.
1
Vote
Khaled A
27 February 2017|
AnswerShow all 12 answers
Response from tinastans | Reviewed this property |
There are more sidewalk cafes in the Polanco area but both are equally safe and centrally located in relation to Museums and Historic Center.
0
Votes
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Room Tips
"All rooms overlook the courtyard. We asked for a room away from the elevator and were very happy with it!"
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"Higher floors get you less city noise."
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"Ask for a room high floor looking in the court."
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"Plan in advance for a competitive rate and get a room with a courtyard view."
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