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Fiesta Americana Reforma

1,765 reviews
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Traveller (343)
Room & Suite (214)
Dining (49)
Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“rose petals”(3 reviews)
“nice hotel”(14 reviews)
“business trip”(13 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Fiesta Americana Reforma
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Reviews (1,765)Write a Review
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87
114
61
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11
Show reviews that mention
All reviewsrose petalsnice hotelbusiness tripan upgradeexcellent locationroom servicethe room was nicebreakfast buffethotel is locatedexecutive floorstreet noiseconcierge serviceconvenient locationtrip to mexico cityenjoyed my stayrooms are largefew blocks
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1 - 5 of 284 reviews
Reviewed 3 weeks ago

Stayed for two nights and my room was rundown and looked like nothing had been updated with the exception of the tv since the 80’s. Disappointing since it is a great location and was once such a nice hotel.

Thank Norma M
Reviewed 3 weeks ago

A traditional hotel in the middle of Reforma Avenue, between Zona Rosa - Chapultepec Park and Mexico City Downtown. Check-In was a bit of a nightmare because of a big convention so both Valet Parking and Receptionist were so slow; also the elevators were to...More

Thank rgfigueredo
Reviewed 3 January 2018

The location is 30 minutes walk from Zocalo so it’s very central. We spent 3 nights in a 22nd floor Club Room with access to the Executuve lounge and free breakfast. The room was fine. The Executive lounge has a great view and the staff...More

2  Thank JimmyandHeather
Response from ADRIAN C, Director General at Fiesta Americana ReformaResponded 4 weeks ago

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director

Reviewed 23 December 2017 via mobile

We stayed at this hotel as part of a stop over. We were told the hotel is 4.5 star but disappointed about this rating and the price charged. Checkin was prompt and concierge very helpful. Room had amenities for one person although we had booking...More

Thank Withaas
Response from ADRIAN C, Director General at Fiesta Americana ReformaResponded 28 December 2017

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you have experienced during your stay with us. Your opinion is very important and helps us to improve...More

Reviewed 14 December 2017

Extremely pleased with our recent 3 night visit. An historic location in the heart of Paseo de la Reforma. A highly professional staff. For those who don't speak Spanish, no worries, all key employees speak English (It's unrealistic, as one reviewer complained, to expect the...More

Thank N H
Response from ADRIAN C, Director General at Fiesta Americana ReformaResponded 28 December 2017

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Mexico City
#15 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Mexico City
#15 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (343)
Room & Suite (214)
Dining (49)
Amenities (39)
Business Centre & Event Rooms (10)
Family and Play Areas (5)
Questions & Answers
Ask a question
Luisa C
27 March 2017|
Answer
Response from ADRIAN C | Property representative |
Dear Luisa, I am sorry but we do not accept pets in any of our hotels. Kind regards
0
Votes
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JA G
19 November 2016|
AnswerShow all 2 answers
Response from Yossie M | Reviewed this property |
Hi, much better and safer Uber or Cabify from your phone. All the taxis there have no security clearance.
-1
Votes
Carlos M
4 November 2016|
AnswerShow all 4 answers
Response from ADRIAN C | Property representative |
Estimado viajero, el hotel está en la mejor ubicación de la CDMX, céntrico y cerca de todas las atracciones. Tenemos una agencia de viajes y para tours en nuestro 1er piso así com nuestro Concierge con gusto le ayudará. A... More
1
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Room Tips
"I would make sure you are getting a remodeled room as I can’t imagine the whole hotel is this unkept."
Read review
"Great views of the city at higher flors"
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"Get a higher floor"
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"For a reasonable fee, the Executive Rooms on the top floors offer great dining and drinks included."
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