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NH Collection Mexico City Reforma

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Calle Liverpool 155 Zona Rosa, Mexico City 06600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
NH Collection
Prestigia.com
US$76
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Expedia.comUS$92
Booking.comUS$92
ZenHotels.comUS$124
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (601)
Room & Suite (308)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Mexico City Reforma
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 453 hotels in Mexico City
Location
Cleanliness
Service
Value
NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
243Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
1170Reviews32Q+A59Room tips
Traveller rating
  • 622
  • 311
  • 123
  • 54
  • 60
Time of year
Traveller type
Language
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  • English
Popular mentions
Lourdes A wrote a review 19 Jan
1 contribution
I love this place, where do I begin? I booked our room same day, the personnel was very accommodating and professional. We didn't feel like guests, we felt very welcomed! Being in the city for a short stay we wanted to see as much of the city as possible, after talking to Eric we were given a recommendation to book a private tour with Alvaro. Best experience of out time in the city! We learned so much about Mexico's history. I would highly recommend booking a private tour. A big thank you to Mr. Eric for the amazing service, thoughtfulness and kindness he gave us. We were able to see amd learn so much thanks to his thoughtful recommendation. I will most definitely be back and will recommend this place to our fa
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Review collected in partnership with NH Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Diego Chourrout, Director General at NH Collection Mexico City Reforma
Responded 4 days ago
Dear Mrs. Lourdes A, We appreciate your preference in NH Collection Ciudad de Mexico Reforma as well as the time you took to evaluate us. We are pleased to have exceeded your expectations regarding our service and our warmth, we will share your comments to our team, especially with Eric, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to serve you again.
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Josh wrote a review Aug 2021
2 contributions
Hotel's Favourite
Our stay in this hotel has been delightful. Excellent customer service, the hotel itself is pretty modern, in the heart of Zona Rosa, close to everything. The accommodations are really nice, rooms are great, with wonderful views and the decoration on point. Restaurant food is delicious. The host Jesus is very kind and caring, and he lead us to the Liverpool Tours office inside the hotel. This tour agency was our daily plan choice by excellence, with too many options to choose, and private tours as well. Our guide was Porfirio, and he did and excellent job, very knowlable of all the landmarks, history, culture and above everything, very respectful and kind. My recommendation, check the tours with the agency first, and all the packages they offer.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Diego Chourrout, Director General at NH Collection Mexico City Reforma
Responded 7 Aug 2021
Dear Mr. Jesus, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to serve you again.
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SIBARITA0305 wrote a review 19 Jan
Santiago, Chile645 contributions193 helpful votes
We stayed 13 days at this hotel and it was wonderful. Staff was very friendly. We got room 918. The bed and sheets were great. Excellent bathroom with a nice shower. Big flat screen TV. Room service was prompt and the food was delicious. We had breakfast at the restaurant twice and it really good. The pool area is very nice too. Do not use the hotel tourist taxis, they are not cheap. We mostly used Uber which works very well in Mexico city. The hotel is only 3 blocks from Angel de la Independencia.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Diego Chourrout, Director General at NH Collection Mexico City Reforma
Responded 4 days ago
Dear Sibarita, Thank you for sharing your comments regarding your long stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our services and facilities. We are also glad to know that you enjoyed your stay, the location and our hospitality. Thank you very much for giving us the opportunity to welcome you. We will be more than happy if you give us the opportunity to be your hosts in the near future.
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jwr654 wrote a review Dec 2021
Orlando, Florida2 contributions
We very much enjoyed our recent stay of 5 nights. Location is great and close to the subway. Service was impeccable. The staff were amazing starting with checkin with Hector, Eric, luggage assistant - is a master of helping guests. He researched how and where Covid tests were being administered for travel back to the US. He was instrumental in making it happen quickly when the requirements changed. Laura that served us during breakfast was truly the SWEETEST! Highly recommend NH!
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Review collected in partnership with NH Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Diego Chourrout, Director General at NH Collection Mexico City Reforma
Responded 17 Dec 2021
Dear jwr, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, specially to Eric, Hector and Laura, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to welcome you again.
Read more
Michael wrote a review Nov 2021
Zurich, Switzerland74 contributions25 helpful votes
We stayed 3 days in the suite 604. The hotel and our room is very cold. The heater don’t work. Not even in our room. Also the Nespresso coffee machine didn’t work. We complained every day, but nothing happened. In the weekend the hotel is very loud at night because of a night club next door. We will not come back.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Diego Chourrout, Director General at NH Collection Mexico City Reforma
Responded 10 Dec 2021
Dear Mcregtien, First of all, we thank you for your presence at the NH Collection Reforma Hotel in Mexico City and even if you have expressed your comments about your visit, it is essential for us to know our areas of opportunity and improve our service day to day. I regret to read we have not covered your expectations on this occasion, I can assure you that I have reviewed this comment in detail in order to review the room, facilities and service. I would really like to be able to count on your visit once again in the near future and to be able to compensate this feeling and impression that has been taken away from our service.
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PRICE RANGE
US$76 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh mexico city hotel mexico city, nh hotels mexico city, nh hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
306
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Frequently Asked Questions about NH Collection Mexico City Reforma
Which popular attractions are close to NH Collection Mexico City Reforma?
Nearby attractions include Zona Rosa (0.01 km), Ambarte (0.03 km), and Plaza del Angel Centro de Anticuarios (0.2 km).
What are some of the property amenities at NH Collection Mexico City Reforma?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at NH Collection Mexico City Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Mexico City Reforma?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to NH Collection Mexico City Reforma?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Almara, and Balta.
Are there opportunities to exercise at NH Collection Mexico City Reforma?
Yes, guests have access to a pool and a fitness centre during their stay.
Does NH Collection Mexico City Reforma have airport transportation?
Yes, NH Collection Mexico City Reforma offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Collection Mexico City Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Mexico City Reforma?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Mexico City Reforma offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Mexico City Reforma?
The staff speaks multiple languages, including English and Spanish.