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All reviewsmanhattan delistarbucks attachedamerican embassymariachi bandthe club loungeangel de la independenciaspg memberindependence monumentroom servicebusiness tripbit datedlobby barbutler servicereforma areabusiness hotelhotel is locatedexcellent location
Overall great service. Diana and team at the lounge are always accommodating and helpful. However, Adrian at the front front in the morning shift was far from the SPG brand for service. I had pre arranged my taxi the night before, but in the morning...More
Excelente experience at this hotel
I went with my two daughters and had a great time
The lobby bar is very enjoyable, went to have some drinks one night and had a good time.
The location doesn’t need much description, it is probable the best...More
This location is great. In close proximity to many restaurants and bars. It is also literally next door to the US Embassy.
The rooms can get very cold, but the beds and linens are very nice and comfortable.More
1 Thank Geordino
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 3 weeks ago
Dear Geordino, thank you for leaving us a comment about your last stay with us, we are pleased to know you enjoyed your time here and hopefully we can have you back very soon to show you more of our mexican hospitality!
I had a group event in the hotel and can say nothing but stunning event staff, always there for what we could need.
Pastries a must very good food, great people, amazing service always smiling and willing to do more!More
Thank Wendy A
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 4 weeks ago
Dear Wendy A,
Thank you very much for the amazing comments you make about our service, all Sheraton Mexico City Maria Isabel Hotel associates work hard everyday to make your visit one to remember.
We would be glad to have you with us again and...More
The problem started with my check in. I reserved a room on the executive floor with access to the lounge, but up on check in I was told it was canceled with no explanation and was given a completely different room with no access to...More
Thank Mauricio N
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 10 May 2018
Dear Mauricio N,
Thank you for taking the time to review us.
We deeply regret what you experienced during your four nights visit. Let me assure you our Exvecutive Comitee will investigate to take actions in this matter to prevent it from happening again.
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned
sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.