We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Mexico City Maria Isabel Hotel

Save
Traveller (645)
Room & Suite (361)
Dining (79)
You may also like
See all
Nearby Hotels
Overview
  • Excellent32%
  • Very good40%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Mexico City Maria Isabel Hotel
Hotel deals
Offers from Sheraton Mexico City Maria Isabel Hotel
Hotel deals
You may also like
See all
Nearby Hotels
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (1,626)
Filter reviews
965 results
Traveller rating
286
367
201
76
35
Traveller type
Time of year
LanguageEnglish
More languages
286
367
201
76
35
Show reviews that mention
All reviewsmanhattan delistarbucks attachedamerican embassymariachi bandthe club loungeangel de la independenciaspg memberindependence monumentroom servicebusiness tripbit datedlobby barbutler servicereforma areabusiness hotelhotel is locatedexcellent location
FilterEnglish
Updating list...
1 - 5 of 965 reviews
Reviewed today via mobile

Overall great service. Diana and team at the lounge are always accommodating and helpful. However, Adrian at the front front in the morning shift was far from the SPG brand for service. I had pre arranged my taxi the night before, but in the morning...More

Thank dinomino65
Reviewed 4 days ago via mobile

Excelente experience at this hotel I went with my two daughters and had a great time The lobby bar is very enjoyable, went to have some drinks one night and had a good time. The location doesn’t need much description, it is probable the best...More

Thank Rulfian
Reviewed 16 May 2018

This location is great. In close proximity to many restaurants and bars. It is also literally next door to the US Embassy. The rooms can get very cold, but the beds and linens are very nice and comfortable.More

1  Thank Geordino
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 3 weeks ago

Dear Geordino, thank you for leaving us a comment about your last stay with us, we are pleased to know you enjoyed your time here and hopefully we can have you back very soon to show you more of our mexican hospitality! Regards, Maria Cano,...More

Reviewed 16 May 2018 via mobile

I had a group event in the hotel and can say nothing but stunning event staff, always there for what we could need. Pastries a must very good food, great people, amazing service always smiling and willing to do more!More

Thank Wendy A
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 4 weeks ago

Dear Wendy A, Thank you very much for the amazing comments you make about our service, all Sheraton Mexico City Maria Isabel Hotel associates work hard everyday to make your visit one to remember. We would be glad to have you with us again and...More

Reviewed 10 May 2018

The problem started with my check in. I reserved a room on the executive floor with access to the lounge, but up on check in I was told it was canceled with no explanation and was given a completely different room with no access to...More

Thank Mauricio N
Response from MariaCanoSheraton, Manager at Sheraton Mexico City Maria Isabel HotelResponded 10 May 2018

Dear Mauricio N, Thank you for taking the time to review us. We deeply regret what you experienced during your four nights visit. Let me assure you our Exvecutive Comitee will investigate to take actions in this matter to prevent it from happening again. The...More

View more reviews
Most Booked Properties in Mexico City
See allSee all
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$101 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Romantic Hotel in Mexico City
#35 Luxury Hotel in Mexico City
#53 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Romantic Hotel in Mexico City
#35 Luxury Hotel in Mexico City
#53 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (645)
Room & Suite (361)
Dining (79)
Pool & Beach (25)
Amenities (46)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
FRR94114
27 January 2018|
AnswerShow all 3 answers
Response from Johanna F | Reviewed this property |
There was a charge for guests. But it is worth it! enjoy
1
Vote
ximoco01
7 December 2017|
AnswerShow all 3 answers
Response from chikis23 | Reviewed this property |
We did not drive and wouldn't if we went back. It is a very busy area and the area around El Angel is very confusing.
0
Votes
Demirhan T
4 October 2017|
AnswerShow all 2 answers
Response from Woody T | Reviewed this property |
yes, check it at the bell stand. easy.
0
Votes
Room Tips
"Location is great. Safe walking distance to many restaurants and bars."
Read review
"Find another hotel"
Read review
"Choose room on the newly renovated tower."
Read review
"We had a room with a view on the Angel of independence (see pictures)"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing