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Hyatt Regency Mexico City

2,160 reviews
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Traveller (589)
Room & Suite (245)
Dining (88)
Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“teppan grill”(15 reviews)
“great hotel”(88 reviews)
“tennis courts”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Hyatt Regency Mexico City
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,160)Write a Review
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819
348
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25
11
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819
348
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25
11
Show reviews that mention
All reviewsteppan grillgreat hoteltennis courtspolanco areachapultepec parkbusiness hotellobby restaurantbusiness tripindoor poolsafe areaclub levelhotel is locatedlarge hotelfitness centerexecutive floorwalking distancebreakfast buffet is
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1 - 5 of 1,255 reviews
Reviewed 2 days ago

Great location for museums and a hop on hop off tour bus. Also, there is a great area of bakeries, restaurants, and shops. I really enjoyed Polanco. It is very safe and easy to navigate. The hotel was really great and the staff was super...More

Thank Whitney H
Reviewed 3 days ago

The Hyatt is a wonderful home base for visiting Mexico City. Not only is it a pretty, comfortable hotel with all the amenities (restaurants, helpful concierges, pool, and large workout facilities) but it is also a great place to retreat from the chaos of the...More

Review collected in partnership with Hyatt Hotels
Thank Teresa M
Reviewed 1 week ago

My 12 yr son left his cell phone in the taxi to the airport and the hotel managed to get it back!! Bini (concierge) was very proactive and quick about getting it safely packaged and shipped back to us. I deal with 4 and 5...More

Thank nyccali2907
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 4 days ago

Dear guest, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It is through comments such as yours that I know we are on the right track and that we are accomplishing our main purpose:...More

Reviewed 1 week ago

We stayed 7 days in Mexico City, 2 nights Four Seasons, 2 nights St Regis, 3 nights Hyatt. I asked my husband if we go back where would you want to stay? His answer was Hyatt because of the gym, restaurants and open roomy reception...More

Thank ayannaluv
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 4 days ago

Dear Ayannaluv, I appreciate your kind words and your recommendation to the TripAdvisor community. At Hyatt Regency Mexico City, our main purpose to care for our guests, so I was happy to read that our team accomplished this during your stay and that you and...More

Reviewed 1 week ago

The hotel offers great service. The check-in and check-out experience was perfect. The hotel is super well located in the heart of Polanco and you are just a walking distance from good restaurants in the same area. The restaurant and the bar of the hotel...More

Thank RicoGabrielli
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 4 days ago

Dear Rico Gabrielli, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It's really exciting to learn that our team helped to make your visit to this beautiful city, even more memorable. I'm also glad...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$164 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$164 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (589)
Room & Suite (245)
Dining (88)
Pool & Beach (12)
Hotel & Grounds (396)
Bathroom (31)
Business Centre & Event Rooms (4)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
Bonzoboy2000
16 January 2018|
Answer
Response from steveswede | Reviewed this property |
I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
1
Vote
Bonzoboy2000
15 January 2018|
AnswerShow all 3 answers
Response from rebecca m | Reviewed this property |
This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
1
Vote
scissorjockey
12 January 2018|
AnswerShow all 4 answers
Response from ayannaluv | Reviewed this property |
I spent 3 nights right after NYE all three nights plus room service and dinner in the restaurant came to $600+ total.
0
Votes
Room Tips
"Do not book club room with breakfast, very limited variety. Eat in restaurant"
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"Dont ever touch the minibar"
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"The higher the better!"
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"Don't pay extra for the "good rooms", there are no really good rooms."
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