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Hyatt Regency Mexico City

Overview
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Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Hyatt Regency Mexico City
Special Offer:SPECIAL MEMBER RATE!
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,469)
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1,439 results
Traveller rating
942
385
66
32
14
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Time of year
LanguageEnglish
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942
385
66
32
14
Show reviews that mention
All reviews teppan grill tennis courts great hotel polanco area chapultepec park lobby restaurant business trip club room business hotel indoor pool safe area fitness center large hotel executive floor walking distance anthropology museum breakfast buffet
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1 - 5 of 1,439 reviews
Reviewed 5 days ago

I never expected to be treated so well. I have stayed at hotels all over the world and never have I received such genuine and kind care for my comfort and satisfaction. The food on the club level was amazing. Karla the general manager has...More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank rufusredace
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 4 days ago

Dear guest, At Hyatt Regency Mexico City our main purpose to take care of people (guests and team members alike) so they can be their best, and after reading comments such as yours I am certain we are on the right track. I shared your...More

Hotel's Favourite
Reviewed 4 January 2018 via mobile

Lovely hotel, staff are friendly. This hotel has everything you need. Rooms- coffee machine, fridge, water bottles (2 free everyday), bathroom amenities, huge TV. Clean, fresh and quite. Gym- gym is amazing has everything you would ever want from a gym! Quite and clean. Pool-...More

Date of stay: January 2018
1  Thank ShirleyWilko
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 8 January 2018

Dear Shirley, I am glad to know that you enjoyed your time in Mexico City and your stay in our hotel and as you mentioned, that you had found everything you need to have a more memorable and delightful stay in this beautiful city. On...More

Reviewed 6 days ago

I was here for business, and most of my colleagues were staying here. If I wasnt with a group I would of never stayed here because I typically do not like Sheratons, Hyatts, Hiltons...etc. However I have to say, service was great, the rooms were...More

Date of stay: November 2018
Thank 283naomib
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 4 days ago

Dear Camilo, Thank you very much for your great comments and your recommendation to the TripAdvisor community. I will share your comments with our staff in order to have special attention in the windows cleanse. I am glad you enjoyed our location. Polanco is one...More

Reviewed 6 days ago

Rooms are not safe or poorly designed. All have large high tubs which make it impossible to get in or out of. Night table light switches are at the entrance of the room, so after turning the lights out you have to work yourself back...More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank Mobile24835208120
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 4 days ago

Dear Guest, Thank you for sharing your thought with the TripAdvisor community. I regret to read that you had a fall during your stay with us, and hope you have recovered fully. Had we known about it, we would have certainly sent our First Aid...More

Reviewed 6 days ago

We were recently in Mexico City and stayed 5 nights at the Hyatt in Polanco. It was wonderful! I especially want to thank Christian at the front desk who sent me a pastry once he found out it was my birthday. What a kind gesture,...More

Date of stay: December 2018
Thank Faubourg2425
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 6 days ago

Dear guest, When guests visit Mexico City and stay at our hotel we promise they will not have to worry about a thing. As you mention, Polanco and its surroundings are one of the best areas in the city, and we are proud to be...More

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About
Description
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our More outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Sauna
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
755
Price range
US$162 - US$398 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Nikko Mexico
Also Known As
Hotel Nikko Mexico City
,
Hyatt Regency Mexico City
Location
Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
755
Price range
US$162 - US$398 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Nikko Mexico
Also Known As
Hotel Nikko Mexico City
,
Hyatt Regency Mexico City
Location
Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Photos
Traveller (697)
Room & Suite (317)
Dining (110)
Pool & Beach (12)
Amenities (43)
Business Centre & Event Rooms (10)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
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Nearby AttractionsSee all 1,147 nearby attractions
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Questions & Answers
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Danielle S
26 November 2018|
AnswerShow all 8 answers
Response from NanW30 | Reviewed this property |
The Polanco neighborhood is very safe. We, two women, felt comfortable walking throughout the area during the day and evening. The hotel food was very good, although we didn’t eat in their restaurants. The neighborhood food... More
0
Votes
RIDI0406
7 November 2018|
AnswerShow all 10 answers
Response from LizMacG | Reviewed this property |
Its a big city but relatively easy to get around. The open top bus stops just opposite at the National Stadium and you can hop on and off at various sites. We spent about 8 hours taking two open top bus tours one to the... More
0
Votes
austrianpine
17 February 2018|
AnswerShow all 3 answers
Response from JasonBrandtLewis | Reviewed this property |
Yes, and it IS a great deal! Go for it!
0
Votes
Room Tips
"Ask for a room facing Chapultepec Park."
Faubourg2425
6 days ago
Read review
"Ask them to provide the room facing "Auditorio NAcional""
simplyshivam
2 weeks ago
Read review
"Choose a room close to the elevator as the corridors are quite long ."
Z870LUannetteb
29 Oct 2018
Read review
"If you select a room on a higher floor you will have a great view of the city."
Volcano75
17 Oct 2018
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