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Hyatt Regency Mexico City

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Traveller (659)
Room & Suite (301)
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Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“teppan grill”(15 reviews)
“tennis courts”(18 reviews)
“great hotel”(93 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
5 Star Hotel
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They...
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Location and contact
Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico
Hotel website
12.6 km to Juarez Intl Airport
120 restaurants are within a 0.5 km radius
0.7 km from National Museum of Anthropology (Museo Nacional de Antropologia)
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,329)
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1,351 results
Traveller rating
880
371
58
30
12
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Time of year
LanguageEnglish
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880
371
58
30
12
Show reviews that mention
All reviewsteppan grilltennis courtsgreat hotelpolanco areachapultepec parklobby restaurantbusiness tripbusiness hotelindoor poolclub roomsafe areafitness centerlarge hotelexecutive floorhotel is locatedwalking distancebreakfast buffet
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1 - 5 of 1,351 reviews
Reviewed today

The Hyatt Regency Mexico City is one of the best hotels in Polanco and one of the best in Mexico City. it's location in Polanco is particularly important to me as many of the offices I visit are located there. I enjoy walking. This may...More

Review collected in partnership with Hyatt Hotels
Thank ap122013
Hotel's Favourite
Reviewed 4 January 2018 via mobile

Lovely hotel, staff are friendly. This hotel has everything you need. Rooms- coffee machine, fridge, water bottles (2 free everyday), bathroom amenities, huge TV. Clean, fresh and quite. Gym- gym is amazing has everything you would ever want from a gym! Quite and clean. Pool-...More

1  Thank ShirleyWilko
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 8 January 2018

Dear Shirley, I am glad to know that you enjoyed your time in Mexico City and your stay in our hotel and as you mentioned, that you had found everything you need to have a more memorable and delightful stay in this beautiful city. On...More

Reviewed 3 days ago via mobile

I very much like the Hyatt Regency in São Paulo. The hotel is very close to my affiliates office in an excellent neighborhood with plenty of bars and restaurants. Also the hotel restaurant is very good and offers superior breakfast and great dinner! The rooms...More

Thank Marcus N
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 2 days ago

Dear Marcus, Thank you very much for your evaluation and for taking the time to share your review with the TripAdvisor community. We also love our family in São Paulo, so it's amazing to read you have enjoyed so much of your stay in both...More

Reviewed 1 week ago

This hotel is right at one of the best areas: Chapultepec forest, the Castle, lots of museums, very nice restaurants, parks, shops, galleries, Auditorio Nacional etc. You have at least 3 dyas worth it of sightseeing at walking distanceMore

Review collected in partnership with Hyatt Hotels
Thank Rolando C
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 2 days ago

Dear Rolando, Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. We are really glad that you enjoyed so much of our location, indeed it's an amazing privilege to be so close to so many...More

Reviewed 2 weeks ago

I had been once before at this hotel and thought it was outdated and I was not very satisfied with my experience. However, I decided to give it a second try. As a Hyatt Discoverist I was contacted by the hotel staff ahead of my...More

Thank GlobeTrotterFromRio
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 1 week ago

Dear Globe Trotter from Rio, I appreciate your kind words and your recommendation to the TripAdvisor community. It's always great to learn that guests like you, come back to find new improvements and new experiences with us. I'm also really glad to read that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$163 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#15 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$163 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#15 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (659)
Room & Suite (301)
Dining (94)
Pool & Beach (13)
Amenities (43)
Business Centre & Event Rooms (4)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
austrianpine
17 February 2018|
AnswerShow all 3 answers
Response from moira1234567 | Reviewed this property |
Totally worth it! Great breakfast and snacks and free drinks at happy hour.
0
Votes
Bonzoboy2000
16 January 2018|
AnswerShow all 2 answers
Response from steveswede | Reviewed this property |
I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
1
Vote
Bonzoboy2000
15 January 2018|
AnswerShow all 3 answers
Response from rebecca m | Reviewed this property |
This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
1
Vote
Room Tips
"Ask for what you want"
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"The highest possible floor would provide best city view."
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"Club Level Facing the Park"
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"If you have the option for the breakfast, bar etc take it. We enjoyed the morning coffee and afternoon..."
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