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Marquis Reforma Hotel & Spa

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1,025 Reviews from our TripAdvisor Community

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There are newer reviews for Marquis Reforma Hotel & Spa
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Showing 591: English reviews
Houston, Texas
1 review
Reviewed 1 week ago

It was an amazing experience. Lobby staff was extremely friendly and responsive. English speaking was a big advantage making sure drivers had accurate directions. Location was safe with access to other hotels lobbies nearby to meet other tourist.

Review collected in partnership with this hotel

Helpful?
Thank tonyladarrylb
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Tonyladarrylb, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. We will make sure the tub gets fix right away. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us... More 

Chattanooga, Tennessee
1 review
Reviewed 1 week ago

Good surrounding entertainment + location. Hotel located in an excellent area, the touristic and entertaining facilities were good and within walking distance. Room was clean but very not spacious. The view was not what l expected. For the price and location, very good.

Review collected in partnership with this hotel

Helpful?
Thank V9755DNoscars
DeniseMarquis, General Manger Assitant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities.Thank you for the feedback about the room, this make us look for the solution to improve it. We recommend you to... More 

Frankfurt, Germany
1 review
Reviewed 1 week ago

The Marquis Reforma Hotel was an excellent choice for my 4 day trip to Mexico City. The Museum of Antropology is in walking distance as well as the Chaputepec Castle. The Hotel staff is extremely friendly and helpful. The only issue was the Taxi or Limousine service provided by the Hotel was 5 times as expensive as a regular Taxi.

Review collected in partnership with this hotel

Helpful?
Thank 70gerhards
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Gerhards, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. Thank you very... More 

Campinas do Sul, RS
1 review
Reviewed 1 week ago

The staff is very well prepared to host big training courses and the rooms and restaurants are excellent. The location is perfect if you want to be close to the most beautiful places and stores, as well the restaurants

Review collected in partnership with this hotel

Helpful?
Thank L5104FBdaniels
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is a very pleasure for us you have enjoyed your stay, we love pampering our guests to make them live a very nice experience with us. We will be waiting for... More 

Monterrey
1 review
Reviewed 1 week ago

It was a great stay. Met most of our expectations. Outstanding location. Very Freindly Staff. Good Food. The only thing we did not like is that it was hard to get Ice in our room and Room Service was average. Other than that it is a great Hotel for the Price.

Review collected in partnership with this hotel

Helpful?
Thank WendyMaria
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mss. Wendy, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep doing our activities with passion. We will make... More 

London, United Kingdom
1 review
Reviewed 1 week ago

Very good family run property. The only slight embarrassing point worth making is that at check-in (all be it very early in the morning) the front desk didn't have a record of us on a special reservation as agents. At breakfast I was asked to pay for breakfast saying it wasn't included. Maybe there could have been a bit more... More 

Review collected in partnership with this hotel

Helpful?
Thank Nathaniel Willi... J
Somerville, Massachusetts
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We came to Mexico City for a wedding. The couple recommended this hotel and the nearby St. Regis. This was significantly less expensive than the St. Regis. Our room was clean and very comfortable. The staff was very friendly, and helped us get an early check-in after our red-eye flight. I would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank Kevin_Canuck
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Canuck, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. We love pampering our guests to make them live a very nice experience with us, as that, It is very pleasant to know that you enjoyed our facilities and must of... More 

Plantation, Florida
1 review
Reviewed 1 week ago

Excellent service, very good location, comfortable, renovated accommodation. The hotel is on Reforma avenue, which is the heart of the city, at walking distance from may business venues. Service is outstanding.

Review collected in partnership with this hotel

Helpful?
Thank Ivan K
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love to... More 

Diamond Bar, California
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

The Marquis Reforma is a nice luxurious hotel in the heart of the main avenue in Mexico city: Paseo de la Reforma. The hotel is located steps from Diana Fountain and El Angel. Also, the hotel is steps from Chapultepec park and its famous castle. The rooms are clean and the bathrooms spacious. The bathroom has shampoos and soaps from... More 

Helpful?
Thank Fredito67
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our employees was very helpful. Your comments motivate us to keep doing our activities with passion. Thank you for your... More 

Caracas, Venezuela
1 review
Reviewed 2 weeks ago

Nice room, Complete Breakfast, Good food at the restaurants and Bar, Nice location. The staft was upto the task of preparing the locations for a big croud for 2 days. Concierges very attenive for directions and any questions regarding the city.

Review collected in partnership with this hotel

Helpful?
Thank 23gabrielai
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Gabriela, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. Thank you for your preference and it will... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $186 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Business Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had Room 522 which had an amazing city view. There are large lounge areas on some floors like the 5th floor.”
 of 5 bubbles Tenshi2014, 28 Nov 2016 | Read review
“Rooms overlooking Paseo de la Reforma”
 of 5 bubbles Fredito67, 19 Nov 2016 | Read review
“I am not too picky but maybe it's best to get a room with a view to the avenue...”
 of 5 bubbles razozcode, 16 Nov 2016 | Read review
“if you go to mexico, this is definetely the hotel to stay in. fantastic location, excellent staff, superb facilities”
 of 5 bubbles 22albertp, 14 Nov 2016 | Read review
“Try to get a suite with a terrace.”
 of 5 bubbles SBF2, 7 Nov 2016 | Read review
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