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Hilton Mexico City Airport

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Traveller (159)
Room & Suite (51)
Dining (16)
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Overview
  • Excellent34%
  • Very good29%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Mexico City Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Mexico City Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,372)
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Traveller rating
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All reviewsmexico city airportan early flightinternational terminalinside terminalnext morninglate arrivalan overnight staybetween flightslong layoverconvenient locationshuttle servicefree shuttleeasy accessrooms are cleanchecking inbreakfast buffetbusiness trip
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1 - 5 of 904 reviews
Reviewed yesterday

1. No cleaning service to my room provided on Saturday May 19. 2. Cold eggs, cold bacon on breakfast. 3. Always the fried oil smell on the hotel, the air refresher used do not solve the long-term issue in this Hilton property. 4. Short of...More

Review collected in partnership with Hilton Hotels & Resorts
Thank arrivera
Hotel's Favourite
Reviewed 1 March 2018

We were given a suite because of diamond status and it was a great stop off on our way to Oaxaca. There was a great restaurant in the airport very close to the Hilton so could just relax after a day of travel. Breakfast the...More

Thank Joanne T
Response from HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City AirportResponded 3 March 2018

Dear Joanne, Your loyalty to Hilton Worldwide is very important to us and sincerely appreciate you taking the time to provide feedback. It’s a pleasure to know your experience and very valuable comments on your last visit to Hilton Mexico City Airport. We are glad...More

Reviewed 2 days ago via mobile

I’m a loyal Hilton Honors member and I stay almost exclusively at Hilton properties. I’ve never stayed at one that is so poorly staffed and in such horrible condition. I would have guessed it was a one or two star hourly rate hotel. The staff...More

Thank matthewv425
Reviewed 4 days ago

Bad air conditioner is my main complaint..I noticed that the air co,ditioner would not cool below 78 degrees. It was a very stuffy experience. At $150 a night I feel that I should have been as comfortable and cool as possible. Other than this inconvenience...More

Review collected in partnership with Hilton Hotels & Resorts
Thank chente520
Response from HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City AirportResponded 3 days ago

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We deeply regret the problem mentioned about the AC, the comfort of our guest is the most important thing for us. My Maintenance Manager, is also...More

Reviewed 1 week ago via mobile

After missing a connecting flight seeking refuge in an overpriced hotel seemed like the best choice. We experienced incredible hospitality in other Mexican hotels and a nice welcome would have made our stressful day so much better. But the hotel is very average. For the...More

Thank Lulla J
Response from HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City AirportResponded 1 week ago

Dear Lulla, Good morning and thank you for taking a moment to share your experience at Hilton Mexico City Airport; We sincerely appreciate your feedback and we're very sorry you were unhappy. These details allow us to assess the service we are providing, and in...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$142 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Mexico City
#38 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
Details
Price range
US$142 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Mexico City
#38 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
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Traveller (159)
Room & Suite (51)
Dining (16)
Questions & Answers
Ask a question
sue279
13 December 2017|
AnswerShow all 2 answers
Response from HiltonMexicoAirport | Property representative |
Dear Sue, Thank you for contacting us, the reservation from March 22 will remain valid until the next day, so there is no problem if you make the reservation from day 22. We will gladly to have you staying with us!
0
Votes
cronica20
6 November 2017|
AnswerShow all 8 answers
Response from HiltonMexicoAirport | Property representative |
Thank you for contacting us, We can make an early check-in but depends of availability, if we have rooms available will be a pleasure check you in, but in not, we have a store luggage where we can keep it the time you... More
1
Vote
Keyur P
25 May 2017|
AnswerShow all 4 answers
Response from HiltonMexicoAirport | Property representative |
Thank you so much for choosing our property on your visit to Mexico City. In deed you do not have to go outside the building of the airport we are on the same Terminal. You will be exiting really close from door number 8, go... More
0
Votes
Room Tips
"My room facing airplane gates and taxiways was very quiet."
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"We have stayed a number of times and each time, the room has bben good and of similar standard."
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"I honestly don't believe there's a bad room in the hotel."
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"If you dont want to see planes take off chose a room in the middle of the hotel."
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