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Avenida 16 de Septiembre #82 Centro, Mexico City 06000 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
15 people are viewing this hotel
Hotel direct offer!Package deal
Expedia.com
US$145
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Free cancellation until 04/04/22
Hotels.com
US$145
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Free cancellation until 04/04/22
Snaptravel
US$110
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Free cancellation until 01/04/22
Official WebsiteUS$144
PricelineUS$145
ZenHotels.comUS$165
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3433)
Room & Suite (679)
Videos (3)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gran Hotel Ciudad de Mexico
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 445 hotels in Mexico City
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Children's television networks
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Snack bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quaint
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
6533Reviews80Q+A100Room tips
Traveller rating
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Popular mentions
Larry P wrote a review Yesterday
5 contributions
+1
The Gran hotel ciudad de Mexico is an excellent hotel….service and amenities right on.. Loved the view from our room of the Centro Square with all of the action and real life….the restaurant was good and convenient to have on the fourth floor….the Celia of the hotel is stunning/Tiffany stained glasss…AMAZING…..the bed was really comfortable and the blackout blinds very convenient for an afternoon rest….
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Date of stay: October 2021
Rooms
Service
Sleep Quality
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded yesterday
Dear Larry, Thanks for choosing Gran Hotel Ciudad de México and for letting us know that your stay was beyond your expectations. It was really a pleasure that you appreciated the service from the staff, the location, the room and the Tiffany's stained glass ceiling style; we will send your message to Celia. As a valued guest, we will be more than glad to see you again soon. Kind regards,
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rivieramayaguy wrote a review Aug 2020
ATLANTA, GA29 contributions37 helpful votes
Hotel's Favourite
We spent 3 nights at the beautiful Gran Hotel Ciudad de Mexico, This is one of the most beautiful places at which we've ever stayed. The public spaces are truly grand especially the stain glass ceiling. The rooms were well appointed, beds comfortable and the Terrace Restaurant offered a terrific view of Zocalo Square. But the best part was the staff.. from check-in to check-out our experience was wonderful. We had a slight issue with the room air conditioning and could not have been more pleased with the fast, professional response. Truly a first class hotel! We were especially pleased with staff members Cynthia at the Front Desk, Bellman Victor and Doorman/Bellman Jose Luis. They remembered our names and addressed us each time we entered and truly provided great personal and professional service. We hope to be back soon!
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Date of stay: August 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded 17 Aug 2020
Dear guest, Thanks for sending your comment. We are more than happy to know that this experience at Gran Hotel México was beyond your expectations and you could appreciate the stained glass ceiling Tiffany's style, the Terraza restaurant with its unique view and the rooms. The guest service provided by our staff is always friendly, polite and helpful in order to feel better than at home; Cynthia, Victor and José Luis will receive your congratulations. We look forward to welcome you back in the near future. All the best,
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Kristen J wrote a review 18 Oct
Missouri City, Texas2 contributions
We spent four nights on an anniversary weekend and loved everything about the stay. The hotel is beautiful! The staff was hospitable, professional and accommodating. The hotel was clean and had helpful Covid 19 protection measures in place. We can’t wait to return!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded 2 days ago
Dear Kristen, Thank you for taking the time to leave such a kind comment on your recent stay at Gran Hotel Ciudad de México. It is an absolute joy to read your kind words and to know that your experience was absolutely fantastic. We look forward to seeing you again on your next trip to this beautiful city. Warm regards,
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Carla G wrote a review Sep 2021
1 contribution
Really good service. Fast and friendly customer service Miriam Vazquez & Carlos Neira. Chilaquiles and tamales were very delicious. Recommend the breakfast buffet. Very clean restaurant. Recommend this for your next trip
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Date of stay: September 2021Trip type: Travelled with family
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded 3 weeks ago
Dear Carlos, Thank you for sharing your experience and having a wonderful time with us where you enjoyed the breakfast buffet as well as the personalized attention from the staff, your comments will be sent to Miram Vzquez and Carlos. We will be happy to receive you on another occasion. Kind regards
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John L wrote a review Sep 2021
4 contributions1 helpful vote
We stayed four nights in a room that overlooked the Zocolo. The staff -- from reservations, check-in, restaurant, manager, cleaning -- were great. They were helpful and accommodating. The bed was really comfortable and we loved the floor-to-ceiling window and the sunshade on the window that went up and down with the flick of a switch by the bed! The shower? A wonderful rainfall head with good pressure and plenty of hot water. Free bottled water and crisp green apples were always available on a table on each floor. Whether you stay there, and especially if you do, enjoy the food at La Terraza, the hotel's restaurant (available for booking through OpenTable). Great food and service and even better views from there. When we're in Mexico City again, we're staying here.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: request a room that overlooks the Zocolo, costs a bit more and worth it
See more room tips
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Response from Gerente General, Otro at Gran Hotel Ciudad de Mexico
Responded 3 weeks ago
Dear John, Thanks for being our guest at Gran Hotel Ciudad de México, it is such a wonderful review regarding your recent stay with us. We really appreciate the time to leave your thoughts regarding the incredible room, installations, amenities on each floor as well as an extraordinary experience at the Terraza restaurant. Our staff is always friendly, polite and helpful in order to feel better than at home, we will send them your comments. We look forward to welcome you back in the near future. Kind regards,
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PRICE RANGE
US$124 - US$224 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Histórico / Cuauhtémoc District
NUMBER OF ROOMS
60
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Frequently Asked Questions about Gran Hotel Ciudad de Mexico
Which popular attractions are close to Gran Hotel Ciudad de Mexico?
Nearby attractions include Museo del Templo Mayor (0.4 km), Sagrario Metropolitano (0.2 km), and Gran Hotel Ciudad de Mexico (0.01 km).
What are some of the property amenities at Gran Hotel Ciudad de Mexico?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Gran Hotel Ciudad de Mexico?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gran Hotel Ciudad de Mexico?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Gran Hotel Ciudad de Mexico?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Gran Hotel Ciudad de Mexico?
Conveniently located restaurants include Restaurante El Cardenal, Balcón del Zocalo, and Casino Español.
Are there opportunities to exercise at Gran Hotel Ciudad de Mexico?
Yes, guests have access to a fitness centre during their stay.
Does Gran Hotel Ciudad de Mexico have an airport shuttle?
Yes, Gran Hotel Ciudad de Mexico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Gran Hotel Ciudad de Mexico located near the city centre?
Yes, it is 0.1 km away from the centre of Mexico City.
Are any cleaning services offered at Gran Hotel Ciudad de Mexico?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Hotel Ciudad de Mexico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.