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Gran Hotel Ciudad de Mexico

TravelocityUS$119*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$122*
US$119*
US$122*
US$119*
US$122*
US$119*
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Gran Hotel Ciudad de Mexico
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2,473 Reviews from our TripAdvisor Community

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Toronto, Canada
Reviewed 4 days ago NEW

This is a beautiful, smallish hotel. Perfect location. Outside the hotel is the big Zocolo square so lots going on outside but it quiets down later at night. The staff is lovely, especially the concierges. Jaime was especially helpful and kind. It's a bit tricky for cabs to pull up to and unload. (the street in front is closed to...

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Helpful?
Thank TorontoTripper22
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Gran Hotel Ciudad de México is pleased to know that your stay was really amazing. As you know we are located in the main heart of downtown where traffic and people are part of the environment, but as soon as you enter to the hotel you will feel nice, comfortable and enjoy every aspect of the building. Our...

Zurich, Switzerland
Reviewed 6 days ago NEW

The room was was a little dark, the reception was good, the breakfast in the bar OK. The hotel itself is worth visiting because of the incredible lobby, unfortunately the lobby is not used to its full potential, no bar, no cosy corners to sit and have a drink or eat something. The staff and the service were friendly and...

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Helpful?
Thank Rainbow-ch
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you so much for giving us your sincere opinion about your recent stay. We feel happy to know that you enjoyed our guest service. Rewarding the lobby we want to be perfectly match the style and architecture with the lobby so it has a reading room, two bird’s cages, the incredible Café Ciudad de México restaurant which...

Reviewed 1 week ago via mobile

Staying in this historic location one really feels like they're a part of history. The best feature of this hotel, though, is its staff. Always warm and welcoming, and ready to help with an idea or a service.

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Helpful?
Thank sfjfdyhbffdjudgcuo
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We feel happy of being able to show part of the Mexican history through our building, our hotel aims to provide a truly unique experience, and this is possible by the great staff we have and the passion they show...

Reviewed 1 week ago via mobile

Right in the center of Mexico City. Awesome views, intricate design inside, amazing food and a roof top terrace to relax and have a front stage view to downtown. Price is discounted if you pre-pay, but none the less worth the stay. The room looks like something a king or queen will stay in, and the best part is the...

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Helpful?
Thank Yaw N
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Yaw, Gran Hotel Ciudad de Mexico thank you for sending your feedback about your stay. We feel so proud that your expectations were completed because you really like the location, the view from the Terraza restaurant, your incredible room and most important the service that our staff provides to every guest. We would love you to see you again,...

Oregon, USA
Reviewed 1 week ago

My husband and I really enjoyed our stay here, gorgeous place and lovely staff. It is an old building, so the sound travels quite a bit - there was a wedding downstairs and the noise carried up to our room on the 3rd floor - and the street noise is quite a bit on weekends. That aside, it is a...

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Helpful?
Thank mangojenny
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Jenny, We are pleased to receive your opinion about your recent stay. Our staff will be always willing to give the best service so that you can be comfortable and enjoy your experience. As you mentioned we have sometimes events in the mezzanine, but we have some special rooms designed for guest that can sleep at night, if they...

Diamondhead, Mississippi
Reviewed 1 week ago

The lobby with its wrought iron work, ornate elevator and sumptuous decor is definitely worth a visit, even if you don't stay here or eat in one of its restaurants. On several occasions, we have been seduced by our memories of the decor and had breakfast there. The menu is quite tempting but the end product isn't always what was...

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Helpful?
Thank Marie-France S
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Marie, Thank you for sharing your experience with us. Our staff and property are unique. We are sorry that the food in the restaurant was not good for you. We are renovating all the menu, the food and the preparation in order to have the best selected ingredients for preparing the dishes. Your comments will be taken into account...

Phoenix
Reviewed 1 week ago

I'll begin my review with the positive aspects of this hotel. And that starts with the staff. They are wonderfully nice and accommodating. Never once were we made to feel like we were just another tourist. From the front desk staff to the doormen to the bellmen to the concierge to the dining room staff - we could not have...

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Helpful?
Thank davet7462
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Davet, Thank you for your sincere words and opinion. We regret that your expectations were not meet this time. As you may know this city is really cosmopolitan full of activities all the time. As you mentioned we have special rooms for people that can´t sleep at night, if they are available we can give you one. Maintenance department...

Lawndale
Reviewed 2 weeks ago

I had a really nice stay at the Gran Hotel Ciudad de Mexico. I loved everything about this hotel. The ambiance of the hotel was more than I expected. We were greeted by the doormen with much friendliness we always received a good morning, good afternoon and good evening. Upon our arrival we were directed to the front desk and...

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Helpful?
Thank Lina M
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Lina, We really appreciate your nice review. We are proud to be the hotel you selected in Mexico City. Gran Hotel de la Ciudad de Mexico offers an environment surrounded of history that you can appreciate since the entrance, where you can find our bellboy assistance and amenities as so mentioned the strawberries and a glass of champagne. All...

Port Saint Lucie, Florida
Reviewed 2 weeks ago

The hotel is historic and remarkably beautiful. The staff couldn't have been more accommodating and thoughtful. Also the 24/7 free champagne was a nice touch. I stayed here for 2 days on my way to San Miguel. On my way back, I was going to try another hotel, just for the experience. Decided to stay back at the Gran Hotel...

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Helpful?
Thank zanwitte
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed both stays with us, and of course that you had a wonderful time while you were visiting our city. It was wonderful that you appreciate the service that our staff provide and the amenities that welcome you every time....

Berlin, Germany
Reviewed 2 weeks ago

I wasn´t a hotel guest, but followed a fellow traveller´s recommendation to spend dinnertime at the hotel´s rooftop terrace. What a wonderful view over the main plaza, the Zocalo! The restaurant service was excellent. Thank you, Lety, for being so friendly and helpful with my special food requirements. When I return to Mexico City, I´ll definitely come back to that...

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Helpful?
Thank Heike128
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Heike, Thank you so much for visiting our hotel and the Terraza restaurant. We feel proud that you loved the view of the Zocalo and our personalized service. Our staff, especially Lety will appreciate your comments. It would be a pleasure to visit us again and be our guest in the near future. Best regards,

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11/06/2017 12/06/2017
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Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $176 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Ciudad de Mexico staff and other travellers.
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Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on the square side but streetside still interesting but noisier because of buskers.”
deepak1bhatia, 11 May 2017 | Read review
“Any room facing away from Zocalo Square will be quieter but have no view”
Ctspla, 4 May 2017 | Read review
“Rooms near balcony are better since they do not tilt (floors uneven).”
, 3 May 2017 | Read review
“Ask for a view of the Zocalo, where you can see what's happening. I think there was a mass wedding celebration going on there in March.”
Elena_WanderingMuse, 1 May 2017 | Read review
“We enjoyed our room that overlooked the Zocalo.”
  • What a nice way to be welcomed to Mexico City!
mflSanJose_CA, 30 Apr 2017 | Read review
5 of 5
Travelocity
US$119* /night
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Booking.comUS$119
Official WebsiteUS$119
ElvolineUS$122
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Prices are for 1 room, 2 adults
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