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Riazor

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Riazor
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203 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Raleigh, North Carolina
Reviewed 2 weeks ago

We asked an airport rep where to get the Hotel Razor Shuttle,were directed to Door (Puerta) 4, were told by another airport rep just outside the door that the Razor shuttle would be there in 20 minutes, which was accurate. Driver helped us with our bags, and we were at the hotel in another 20 minutes. Check in was smooth,...

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Helpful?
1Thank joyceleighbowden
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear customer: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve. Hotel Riazor appreciate your preference.

Boulder, Colorado
Reviewed 2 weeks ago

The hotel is basic but clean and the service is very good once in the hotel. I sent an email before we travelled to verify the shuttles and was assured the shuttles ran until late and someone would be at the door of the airport to help us with the shuttle. There was no one at the door and we...

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Helpful?
1Thank TripAffine
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear customer: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve. Hotel Riazor appreciate your preference.

Reviewed 3 weeks ago via mobile

Hotel facilities and cleanliness are quite good for the price paid. Our theory is that, unfortunately, some of the staff is colluded with extortion gangs trying to scam guests out of money or worse. We received a phone call on 25 Dec at 10 pm from a stranger that knew my name and room number. After I accepted the call...

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Helpful?
4Thank Antonio A
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer: We regret the incident that occurred during your stay with us, we thank you for taking the time to write your experience. We are working to avoid another inconvenience like this, we care about the safety of our customers. Hotel Riazor appreciates your preference.

London, United Kingdom
Reviewed 5 December 2016

I have stayed in Riazor on 2 occasions. This is the first review for when i stayed in November. I travelled from London and before arriving, I contacted the hotel on at least 4 occasions on email and facebook. I asked about the free shuttle. I was told that someone would be standing with a HR placard as soon as...

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Helpful?
2Thank travelleruk27
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Guest. We appreciate the time taken to share everything during your visit. We make sure that all our visitors have a pleasant experience when they select us. We regret the inconveniences presented, we work constantly on improvements that lead us to excellence.

Brecon, United Kingdom
Reviewed 1 December 2016

* Good little hotel which is relatively new judging by the look and smell of it. * The only real problem with the hotel is that unless you have sat nav, a very good bus or taxi driver you are going to struggle to find the place. * Rooms are very big with two king size beds, a work table,...

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Helpful?
2Thank ColinDCwmbran_Wales
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear guest: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve. Hotel Riazor appreciate your preference.

Dallas, Texas
Reviewed 7 November 2016

It was perfect for me. Close to the airport they pick me up and they drop me off. I was able to due everything that I have to due. The staff performance was more than what I expected they we're excellent.

Review collected in partnership with Amoma.com
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Helpful?
1Thank 146yennim
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon. Hotel Riazor appreciate your preference.

Reviewed 2 November 2016 via mobile

Hotel is very clean with great staff. It features pool and workout areas that allow guests to rest and get a exercise session. It's best part is also a bit of set back. It's close to the airport but there are no real attractions within walking distance. I would use it as a base from where you can launch your...

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Helpful?
1Thank Marco V
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon. Hotel Riazor appreciate your preference.

Canada
Reviewed 19 October 2016

Great from start to finish. Welcoming, rapid and professional check in, and staff were really helpful with suggestions re: where to spend the afternoon. My room was on the 5th floor facing the back (not the street) and was clean, comfy, modern and quiet. I don't think there's much within walking distance, but taxis are really cheap. Appreciated that the...

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Helpful?
1Thank lar289
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon. Hotel Riazor appreciate your preference.

Qualicum Beach, Canada
Reviewed 2 October 2016

We came for the Roger Waters show, so the location was convenient to the airport and Foro Sol. There isn't much to do in the neighborhood, but the metro is close by, easy and affordable way to get to everything First bonus was being able to catch free airport shuttle and check-in at 9 am after a red eye flights,...

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Helpful?
1Thank jenf64
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon. Hotel Riazor appreciate your preference.

Central Florida, Florida
Reviewed 21 September 2016

Stayed in the Riazor one night for a layover. Great room, competent, helpful staff. Room clean and comfortable. Shuttle service to the airport was prompt. Room was nicely appointed a very good value for the money. Totally "1st World"!

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Helpful?
1Thank James S
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon. Hotel Riazor appreciate your preference.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Riazor is located very nearly from Mexico City’s International Airport, only five minutes on Viaducto Miguel Aleman road. We are very near from the main exhibition and conventions centers, as well as sports and shows venues such as the Foro Sol, the Sports Palace and the Hermanos Rodriguez racetrack. Also, we are only 15 minutes from Mexico City’s Historic Downtown. We offer absolutely free airport-hotel-airport transportation. ... more   less 

Additional Information about Riazor

Address: Viaducto Miguel Aleman 297 | Mexico City, Mexico City 08310, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $96 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riazor 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Riazor Hotel Mexico City
Riazor Hotel Guadalajara
Riazor Mexico City
Hotel Style:
#18 Spa Hotel in Mexico City
#23 Romantic Hotel in Mexico City
#37 Family Hotel in Mexico City
#49 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Riazor staff and other travellers.
10 questions
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See all questions (10)

Questions? Get answers from Riazor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid twin rooms at lower levels”
 of 5 bubbles travelleruk27, 5 Dec 2016 | Read review
“There is an 8 lane road next to the hotel so ask for a room on the back side”
 of 5 bubbles ColinDCwmbran_Wales, 1 Dec 2016 | Read review
“Some rooms face the main street. We think you better can avoid those rooms because that street is the main East-West highway.”
  • Room 117
 of 5 bubbles MarcelTraveller, 14 Feb 2016 | Read review
“Ask for a room not facing the roadway”
 of 5 bubbles SoloTeaParty, 23 Dec 2015 | Read review
“Ask for rooms far from speakers”
 of 5 bubbles javierc822, 16 Oct 2015 | Read review
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