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Hotel Casa Gonzalez

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Traveller (351)
Room & Suite (231)
Dining (83)
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Overview
  • Excellent53%
  • Very good34%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“british embassy”(17 reviews)
“other guests”(31 reviews)
“guest house”(10 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Suites
Concierge
Accessible rooms
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (731)
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472 results
Traveller rating
256
153
42
15
6
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LanguageEnglish
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256
153
42
15
6
Show reviews that mention
All reviewsbritish embassyother guestsguest houselovely courtyardhome away from homemain avenuesubway stationfew blockschapultepec parksafe neighborhoodpaseo de la reformaother travelershot waterstayed nightsstreet noiserooms are comfortablecommon areas
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1 - 5 of 472 reviews
Reviewed 1 week ago

Excellent location near Reforma with some excellent local restaurants and not too far from Chapultec. Friendly and sociable ... good breakfast and nice atmosphere. Comfortable rooms which are not flash, but comfortable.

Thank napa_reviewer
Response from Jorge O, Owner at Hotel Casa GonzalezResponded 1 week ago

Thank you for your kind review.

Reviewed 2 weeks ago via mobile

Casa González was a great place to stay, after a day of activities getting to know the city is awesome to get back to rest in a hotel that is more like home where behind doors you can sit down and enjoy the garden with...More

Thank Claudia G
Response from Jorge O, Owner at Hotel Casa GonzalezResponded 2 weeks ago

Thank you for such a kind a detailed review.

Reviewed 3 weeks ago

Casa Gonzalez is a wonderful place to stay in the city. We were there for 8 nights, in a first-floor room facing the courtyard. But it was more than a room--because of the way the hotel is laid out and the care taken by the...More

Thank JKabo
Response from Jorge O, Owner at Hotel Casa GonzalezResponded 2 weeks ago

We are delighted to hear that you were pleased with your stay—our number one priority is always that our guests feel at home here in Casa Gonzalez. We are sorry to hear that you had issues with the hot water. Thank you for taking the...More

Reviewed 3 weeks ago via mobile

We stayed 4 nights. We asked to be moved to 1st floor room which we preferred room 129. Lovely gardens, seats and lots of birds to watch. The rooms are a good size comfortable beds. It’s very central for getting around the city. Staff were...More

Thank kpgreynomads
Response from Jorge O, Owner at Hotel Casa GonzalezResponded 3 weeks ago

Thank you for your kind review. We have changed all room numbers, the suite on the first floor is now room 137.

Reviewed 3 weeks ago

Pros: The hotel is located in a nice location, across the street from the British Embassy and "Les Moustaches Restaurant". It has a lovely tranquil garden with lots of trees, birds chirping, fountains, and nice landscaping. Cons: There is NO available iron or ironing boards...More

Thank VAQUERO1
Response from Jorge O, Owner at Hotel Casa GonzalezResponded 3 weeks ago

Thank you for taking the time to share your opinion, we always value it. I am terribly sorry you had such a bad overall experience. I do not know the details of what happened with the ironing of your clothes, I offer an apology. We...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Details
Price range
US$57 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Mexico City
#17 Best Value Hotel in Mexico City
#18 Business Hotel in Mexico City
#21 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$57 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Mexico City
#17 Best Value Hotel in Mexico City
#18 Business Hotel in Mexico City
#21 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (351)
Room & Suite (231)
Dining (83)
Family and Play Areas (15)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marsha K S
5 March 2018|
AnswerShow all 2 answers
Response from Jorge O | Property representative |
Hi, We had a couple of complaints on TripAdvisor about the tour company we usually work with (Cultur) so we stopped working with them. At this moment we do not have anybody that can go for you and take you to the... More
0
Votes
Susan E
18 August 2017|
AnswerShow all 4 answers
Response from Jorge O | Property representative |
Look for our website, you will find our email there and our toll free phone numbers. Contact us, we will need your full name as is on your reservation and will be happy to confirm your reservation details. Have a great day
0
Votes
Google Translation
Camro58
15 August 2017|
AnswerShow all 2 answers
Response from Jorge O | Property representative |
The airport is just over eight miles away, usually between half an hour and an hour cab ride. The cab should cost just over ten US dollars. You need to reserve guided tours, most leave at nine. We are about a mile and a... More
0
Votes
Room Tips
"If you choose a suite, ask for #137 or #135. Both have small balconys."
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"Go for a room away from the road if you can"
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"Larger rooms worth it."
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"Courtyard facing rooms can be quieter but this is a City that does not sleep so noises are part of the..."
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