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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,710 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Showing 946: English reviews
Chula Vista, California
Reviewed 5 February 2016

Might be one of the best when considering its prime location very near to Zocalo. Excellent service, food options and Gym. Not cheap but in line with what you pay in other Hiltons around the world. Overall recommended

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Helpful?
1Thank MEXUS
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear MEXUS, First of all I want to thank you for taking the time to write such a nice review. We are happy to know that we have offered you a service of excellence, and that you enjoyed our privileged location. Guests feedback is truly important for us. We hope to welcome you back at Hilton Mexico City Reforma. Sincerely,...

New York City, New York
Reviewed 4 February 2016

Wonderful location! It's at a vibrant neighborhood within walking distance to many of the landmarks. The concierges are wonderful, they patiently helped me to plan my weekend activities (lucha libre, teotihuacan pyramid, zocalo, restaurants, dance show and more!) especially Adrian :)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank surf_code_spa
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear surf_code_spa, First of all I want to thank you for taking the time to write such a nice review. We are happy to know that our Concierge Team Members were helpful, specially Adrián, and that you enjoyed our privileged location. Thank you again for your comments. We will be glad to welcome you back soon. Sincerely, Jorge Gutiérrez General...

Weston, Florida
Reviewed 2 February 2016 via mobile

Very few hotels actually deserve 5 stars, this is one of Them. Staff, facilities, food, etc...all top notch. Convenient location to reach major avenues to anywhere in DF . Internet access is great...rooms spacious....nowadays with current $$ exchange rate more affordable

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Helpful?
1Thank Miguel G
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Miguel G, First of all I want to thank you for taking the time to write such a nice review. It is good to read that our services have covered your expectations, and that you enjoyed staying at our hotel. Guests feedback is truly important for us. We will be pleased to welcome you back soon at Hilton Mexico...

Washington DC, District of Columbia
Reviewed 2 February 2016

We stayed 5 nights after an archeological trip to the Yucatan. The room was clean, quiet and roomy. Service was great! Everything we needed was handled promptly and in a friendly manner. The hotel is in a great location, on the Alameda and near the Zocala. Belle Arts theater and several museums are just blocks away. Only complaint: the shower...

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Helpful?
1Thank T U
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear T U, First of all I want to thank you for taking the time to write a review of your last stay at our property. Guests feedback is truly important to improve our services. It is good to know that you enjoyed our privileged location, and the services in general. We hope to welcome you again when your travels...

Sonoma, California
Reviewed 1 February 2016

Very good location with many places within walking distance. Near the park. We had a jr. suite that had sweeping views of the city and the mountains (snow covered). The staff were friendly and helpful. The concierage offered good restaurant suggestions. Would definitely stay here again. Good for pleasure or for business.

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Helpful?
Thank SonomaRichard
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear SonomaRichard, First of all I want to thank you for taking the time to write such a nice review. We are happy to read that the service from our Team Members was friendly and helpful, and that you enyojed the view at your room. Guests feedback is truly important for us. We hope to welcome you back soon at...

Reviewed 30 January 2016 via mobile

The Hilton Reforma is a great place to stay in Mexico City. The service is top notch with all staff being friendly, helpful and bi-lingual for non-Spanish speakers. It is in a great location for visiting the Historic District. Rooms are generally large and well equipped - it is worth paying extra or upgrading with points for a Junior Suite,...

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Helpful?
1Thank Chris C
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Chris C, First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important to improve our services. It is good to know that our Team Members were friendly and helpful, and that you enjoyed our facilities in general. We hope to welcome you back at Hilton Mexico...

San Antonio, Texas
Reviewed 29 January 2016

This is hotel is located in the central district. The staff is very helpful and goes above and beyond. My suggestion is to spend a little extra to be on the executive floor; rooms are better, views are outstanding and the access to the executive lounge is worth the extra $

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Helpful?
2Thank adventuremommy2015
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear adventuremommy2015, First of all I want to thank you for writing such a nice review of your last stay at our property. We are happy to know that our Team Members were helpful, and that you enjoyed our outstanding views. Your comments are key to improve our services and offer our guests the service they deserve. We hope to...

Rockville, Maryland
Reviewed 23 January 2016

We stayed in the Hilton for a few days while visiting Mexico City for a family vacation. The hotel is well-appointed and quite comfortable. As a Gold HHonor member, we got a suite with lounge access. The staff were quite efficient and friendly, as one could expect from a good Mexican hotel. Breakfast was good and there are plenty of...

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Helpful?
Thank RockvilleTraveller
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear RockvilleTraveller, First of all I want to thank you for taking the time to write a review. Guests feedback is truly important for us. We are happy to know that our location was convenient, that you enjoyed our facilites in general, and that Team Members were efficient and friendly. We hope to welcome you back soon at Hilton Mexico...

Houston, Texas
Reviewed 23 January 2016

This is a wonderful Hilton located in a very convenient spot on Reforma. It you are fortunate enough to have a room on the club floor there is a spectacular view from the club lounge. Rooms are sleek and spacious.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Carolyn W
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Carolyn W, First of all I want to thank you for taking the time to write a review. It is good to know that you enjoyed our privileged location, and our spacious rooms. Guests feedback is truly important to improve our services. We hope to welcome you back at Hilton Mexico City Reforma. Sincerely, Jorge Gutiérrez General Manager

Fort Lauderdale, United States
Reviewed 22 January 2016

If traveling with family you will be charged for a child staying in your room, if paying for a room with breakfast it only applies to 1 person. They are not willing to correct issues or make concessions. Consider a different hotel for a pleasant stay in Mexico City

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Leon R
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Leon R, We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We believe that very best service experiences...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $226 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
23 questions
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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors offer a better view of the city.”
 of 5 bubbles Ziganki, 27 Feb 2017 | Read review
“Restaurant on ground floor is very good. Not directly related to Hilton, but you can charge back to your room.”
 of 5 bubbles 721kaleema, 18 Feb 2017 | Read review
“Great Views, Executive Floor, Executive Lounge, Great restaurants”
  • Views of Alameda park from the 25th floor
 of 5 bubbles CWTX1, 5 Feb 2017 | Read review
“High floors and on the corners.”
 of 5 bubbles DGVTrav, 1 Feb 2017 | Read review
“We were on the 25th floor and had a fabulous view of the city and mountains.”
 of 5 bubbles RFMattick, 20 Jan 2017 | Read review
5 of 5