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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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989 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Reviewed 1 week ago

We had an early flight from Terminal 2 but next time we'll stay at Terminal 1 and take a taxi to our flight. Hotel is difficult to find in terminal and a long way to drag suitcases from the bus. Even at check-in there is no one to help you. Lobby is gigantic, but not particularly warm and welcoming. There...

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Helpful?
Thank REBECCA` A
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Rebecca, We are sorry that you had a disappointing experience during your stay with us. At NH Collection Mexico City Airport T2, we always aim to ensure every guest feels cared for and valued. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of...

Walnut Creek, California
Reviewed 1 week ago via mobile

I had to stay overnight in the airport for a business trip. I arrived in the evening and was happy to find the restaurant still serving. Happily, I got a good meal and great service from my server Gissel. A good experience on all fronts.

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Helpful?
Thank sayatnova
DireccionNHTerminal2, Guest Relations Manager. at NH Collection Mexico City Airport T2, responded to this review

Dear guest, Thank you for sharing your testimony regarding your stay at NH Collection Mexico City Airport T2. One of our goals is to create memorable experiences for our guests and there is nothing more gratifying than listening from our guests the recognition of the attention and service provided by our team. Be sure that we will send your appreciation...

Europe
Reviewed 1 week ago via mobile

This is a really good overnight option if you are transiting to / from a long flight. It is right inside Terminal 2 and easy to reach from T1 via the Aerotren. The rooms are spacious, comfortable and modern with very good bathrooms and they have good junior suites with separate rooms and pull out bed. The staff are friendly...

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Helpful?
Thank JeffCypress
DireccionNHTerminal2, Guest Relations Manager. at NH Collection Mexico City Airport T2, responded to this review

Dear Jeff, I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. We are pleased to know your stay was excellent, your qualification gives us motivation to remain better every day. We look forward to welcoming you again soon...

Houston, Texas
Reviewed 1 week ago

We stayed one night and was perfect for rest one night. The room was clean and confortable. We had the breakfast included and was so good with fresh fruit and eggs, bread, coffee. So if you are looking for a place to stay only for transfer or to be close to the airport this is it. You walked from the...

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Helpful?
Thank Bony56003
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear guest, Thank you very much for staying at our hotel and for having the time to write a review. We are glad to know the hotel was useful for your flight schedule and also that the services and installations could reach your comfort standards. We expect you come back soon at this your home. Kindest regards, Kimia Altafi Guest...

Chester, United Kingdom
Reviewed 2 weeks ago

If you need to eat at Mexico City Airport then this is by far the best place. Quiet, great service and wonderful food. We had grilled cactus and cheese starter, snook and steak, and a great apple strudel, all were beautifully presented and well cooked with coffee and drinks for 800$MXN. Highly recommended.

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Helpful?
Thank DocCitron
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear guest, Thank you very much for your review and of course for choosing us for your visit to Mexico City, we have a lot of talent in the culinary team and I thank you for recognizing it, I will let the chef and his team know. I am more than happy to meet with you upon your next visit...

Reviewed 2 weeks ago via mobile

Had a layover flight in Mexico airport for 12 hours on terminal 2 the hotel is very clean good service and nice hotel restaurant prices very inexpensive free wifi will stay there again no doubt beautiful wood floor in the room I stay not sure if is the same in all rooms.

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Helpful?
Thank Shirley R
DireccionNHTerminal2, Guest Relations Manager. at NH Collection Mexico City Airport T2, responded to this review

Dear Shirley, We are glad to know that your stay at NH Collection Mexico City Airport T2 was convenient, also that our hospitality might have helped to make you feel a little bit closer to home. For us is very rewarding and important the recognition made to our team members from our guests, since it inspires us to continue working...

Reviewed 2 weeks ago

The place was everything I could want in a hotel when having to make a connecting flight the next day. I would highly recommend staying here if you don't want to bother with finding a place outside the airport.

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Helpful?
Thank Matt D
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Matt, We are glad to know that your stay at NH Collection Mexico City Airport T2 was convenient, also that our hospitality might have helped to make you feel a little bit closer to home. We look forward to welcome you again soon at this your hotel. Kindest Regards, Kimia Altafi Guest Relations Manager.

Dorking, United Kingdom
Reviewed 2 weeks ago

Airport hotels perform a function and that is it - so as an airport hotel it is clean and right in T2 for easy flight access - front desk was helpful, room does what it says on the tin and I’m only here for 24 hours. But the hotel could be improved if the management were a little more aware...

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Helpful?
Thank coffeereal
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear guest, Dear Didier, I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. I'm sorry we didn't accomplished with our gold of making our guests as comfortable as in they were in their own homes, thanks for letting...

San Antonio, Texas
Reviewed 3 weeks ago

The hotel location to Terminal 2 was very close and convenient. Checking in is a time consuming process. I'm not sure if it is the inputting or amount of information or slow computers which takes up the time. The hotel staff was very polite. The rooms were very clean and nice. The WiFi worked very well. Checking out was convenient...

Review collected in partnership with NH Hotels
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Helpful?
Thank David John M
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear David, I'm glad you took the time to write a review about your stay in NH Collection Mexico City Airport Tw2, it is a shame that a situation of this nature happened inside our facilities, I thank you very much for the feedback since with your comments we can put more attention on these small details so that they...

Geneva, Illinois
Reviewed 3 weeks ago

After staying at another NH hotel with thin walls, I wasn't sure what to expect here. But I never heard a plane or any noise from other rooms during my stay. The room was quite spacious, with nice amenities. I ate at the restaurant, and both the service and food was good. The price was reasonable, and the location was...

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Helpful?
Thank larryd6578
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Larry, It’s a pleasure that you let us know you lived such a good experience during your stay, also that you were able to enjoy the hotel facilities and to feel the hospitality of our people, on the other hand we're sorry the information was not shared completely but are glad that you reached your flight, this points will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $171 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Travelocity and Priceline so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very good if you just transfer to Mexico city as it is located in the airport”
 of 5 bubbles Philppe31, 15 Dec 2016 | Read review
“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
“There are 3 floors and it was very quiet while we stayed so I'm not sure how the other rooms are but ours was good.”
 of 5 bubbles pamS6781KP, 8 Sep 2016 | Read review
“Higher floor rooms will be quieter if there is an event at the hotel”
 of 5 bubbles CarlosK5111, 24 Jul 2016 | Read review
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