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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,028 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 410: English reviews
Chester, United Kingdom
Reviewed 7 January 2017

If you need to eat at Mexico City Airport then this is by far the best place. Quiet, great service and wonderful food. We had grilled cactus and cheese starter, snook and steak, and a great apple strudel, all were beautifully presented and well cooked with coffee and drinks for 800$MXN. Highly recommended.

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Helpful?
Thank DocCitron
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear guest, Thank you very much for your review and of course for choosing us for your visit to Mexico City, we have a lot of talent in the culinary team and I thank you for recognizing it, I will let the chef and his team know. I am more than happy to meet with you upon your next visit...

Reviewed 6 January 2017 via mobile

Had a layover flight in Mexico airport for 12 hours on terminal 2 the hotel is very clean good service and nice hotel restaurant prices very inexpensive free wifi will stay there again no doubt beautiful wood floor in the room I stay not sure if is the same in all rooms.

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Helpful?
Thank Shirley R
DireccionNHTerminal2, Guest Relations Manager. at NH Collection Mexico City Airport T2, responded to this review

Dear Shirley, We are glad to know that your stay at NH Collection Mexico City Airport T2 was convenient, also that our hospitality might have helped to make you feel a little bit closer to home. For us is very rewarding and important the recognition made to our team members from our guests, since it inspires us to continue working...

Reviewed 5 January 2017

The place was everything I could want in a hotel when having to make a connecting flight the next day. I would highly recommend staying here if you don't want to bother with finding a place outside the airport.

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Helpful?
Thank Matt D
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Matt, We are glad to know that your stay at NH Collection Mexico City Airport T2 was convenient, also that our hospitality might have helped to make you feel a little bit closer to home. We look forward to welcome you again soon at this your hotel. Kindest Regards, Kimia Altafi Guest Relations Manager.

Dorking, United Kingdom
Reviewed 3 January 2017

Airport hotels perform a function and that is it - so as an airport hotel it is clean and right in T2 for easy flight access - front desk was helpful, room does what it says on the tin and I’m only here for 24 hours. But the hotel could be improved if the management were a little more aware...

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Helpful?
Thank coffeereal
DireccionNHTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear guest, Dear Didier, I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. I'm sorry we didn't accomplished with our gold of making our guests as comfortable as in they were in their own homes, thanks for letting...

San Antonio, Texas
Reviewed 27 December 2016

The hotel location to Terminal 2 was very close and convenient. Checking in is a time consuming process. I'm not sure if it is the inputting or amount of information or slow computers which takes up the time. The hotel staff was very polite. The rooms were very clean and nice. The WiFi worked very well. Checking out was convenient...

Review collected in partnership with NH Hotels
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Helpful?
Thank David John M
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear David, I'm glad you took the time to write a review about your stay in NH Collection Mexico City Airport Tw2, it is a shame that a situation of this nature happened inside our facilities, I thank you very much for the feedback since with your comments we can put more attention on these small details so that they...

Geneva, Illinois
Reviewed 25 December 2016

After staying at another NH hotel with thin walls, I wasn't sure what to expect here. But I never heard a plane or any noise from other rooms during my stay. The room was quite spacious, with nice amenities. I ate at the restaurant, and both the service and food was good. The price was reasonable, and the location was...

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Helpful?
Thank larryd6578
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Larry, It’s a pleasure that you let us know you lived such a good experience during your stay, also that you were able to enjoy the hotel facilities and to feel the hospitality of our people, on the other hand we're sorry the information was not shared completely but are glad that you reached your flight, this points will...

Puerto Viejo de Sarapiqui, Costa Rica
Reviewed 20 December 2016

Traveling through Mexico City to other destinations often means long layovers at this airport. T2 is quite small as terminals go and sitting there for ten hours of more can make your wait hard. Here is where NH Collection comes in. Booking well ahead of time gives you the best prices. The rooms are luxurious, with large, comfortable beds, wonderful...

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Helpful?
Thank CarlosLdelaRosa
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Carlos, We are glad to know that your stay at NH Collection Mexico City Airport T2 was convenient, also that our hospitality might have helped to make you feel a little bit closer to home. Also thank you for letting us know that you enjoyed the facilities of our installations. We look forward to welcoming you again soon at...

Toulouse, France
Reviewed 16 December 2016

Dec.16/2016 I have just arrived at the hotel. After a day of work and jam traffic I was happy to go to the SPA as indicated on the website " Our stylish spa,comes with a sauna and a steam bath" Unfortunately it is a scam, there is no SPA either sauna or steam bath. Too bad, the hotel is well...

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Helpful?
Thank Philppe31
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Philippe, We are sorry that you had a disappointing experience during your stay with us. At NH Collection Mexico City Airport T2 we always aim to ensure every guest feels cared for and that is one of the main reasons our SPA is on remodeling and is scheduled to open in January. We hope to have you back soon...

Denver, Colorado
Reviewed 8 December 2016 via mobile

I stayed here for a night after arriving late I MEX and not willing to negotiate a cab to another hotel. I now regrets that, but it sounded good when I made the reservation. When it is later than 11 PM the Aerotren that connects the terminals T1 to T2 does not run. I was told that the bus also...

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Helpful?
Thank MauricioBabilonia
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Mauricio: We are sorry that you had a disappointing experience during your stay with us. At NH Collection we always aim to ensure every guest feels cared for and valued. Your feedback will help us deliver this brand promise, let me tell you that I have taken your comments to our team to ensure that in the future we...

Plymouth, Michigan
Reviewed 1 December 2016

I stayed here for two nights as I arrived late to Mexico City and departed really early on my departure day. The hotel was easy for that and avoiding city traffic. The hotel was big, spacious, and clean, but didn't have a lot of atmosphere. I dined in the restaurant one night. The waiter had me sign the meal to...

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Helpful?
Thank ead_angel
DireccionNHTerminal2, Director de Relaciones con Clientes at NH Collection Mexico City Airport T2, responded to this review

Dear Angel: Thank you for your review of your past stay with us. I always appreciate hearing from our guests. I apologize that the comfort of your stay was interrupted, I have taken your comments to our team to ensure that in the future we do a better job. We really hope you consider to stay with us again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $170 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, NHHotels and Travelocity so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view overlooking the runway. Incredible. Not noisy at all !”
 of 5 bubbles U082926e, 16 Feb 2017 | Read review
“very good if you just transfer to Mexico city as it is located in the airport”
 of 5 bubbles Philppe31, 15 Dec 2016 | Read review
“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
“There are 3 floors and it was very quiet while we stayed so I'm not sure how the other rooms are but ours was good.”
 of 5 bubbles pamS6781KP, 8 Sep 2016 | Read review
5 of 5