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Holiday Inn Hotel & Suites Zona Rosa

142 reviews
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Traveller (54)
Room & Suite (57)
Dining (8)
Overview
  • Excellent24%
  • Very good52%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Reviews (142)Write a Review
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All reviewszona rosafelt safe and comfortableresidential neighborhoodnice hotelquiet roomsafe locationwalking distancerooms are largewould definitely stay here againgood sizeminute walkthe hotel stafflocation is greatreformataximexicodoorman
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11 - 15 of 76 reviews
Reviewed 25 January 2017 via mobile

Stayed here for the first time while in business. Recently renovated, the hotel offers ~50 rooms in a traditional 'vecindad' style. A full service restaurant and bar complement the offering. Friendly staff, and the location is prime, just a five minute walk from Paseo de...More

Thank Hector D
Response from HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona RosaResponded 1 February 2017

Dear Hector D. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Luis...More

Reviewed 15 January 2017

We stayed here 4 nights while visiting CDMX. Our room was spacious with a king bed, large bathroom and additional seating area with a couch. Room was kept very clean throughout our stay. Breakfast was good, better than most Holiday Inn's in the States. The...More

Thank bledwards
Response from HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona RosaResponded 20 January 2017

Dear bledwards. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Luis R. Front...More

Reviewed 8 January 2017 via mobile

DO NOT stay on this hotel!!! Your luggage can be in danger from the sticky fingers of the housekeeping personal. My wife's engagement ring was taken from her luggage while we were outside (no in-room safety box). I spoke to the hotel manager and she...More

Thank Juan C
Response from HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona RosaResponded 20 January 2017

Dear Juan C. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the...More

Reviewed 2 January 2017 via mobile

As IGH member I choose this hotel because I wanted to stay at the zona rosa in Mexico 🇲🇽 City. The front desk acknowledges me about the property remodelación and upgrade me at the 3rd floor for as mini suite. It was many issues into...More

Thank AlvaroNYC
Response from HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona RosaResponded 6 January 2017

Dear AlvaroNYC I want to thank you for your loyalty as a distinguished Platinum Elite IHG® Rewards Club member. Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a...More

Reviewed 12 December 2016

Holiday Inn Zona Rosa is off the beaten path. This hotel is set back in a neighborhood with not much around. It made for a quiets night sleep. However, the staff - Luis, Juan Carlos and all of the others really make this hotel special....More

Thank AnthonyNYC69
Response from HiZR, Front Office Manager at Holiday Inn Hotel & Suites Zona RosaResponded 26 December 2016

Dear Anthony C We appreciate so much your comments and all staff its so proud of their great job and effort to make of your visit successful. We hope your visit very soon. Luis, Carlos and the whole team send greetings and wish you a...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Babysitting
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (57)
Dining (8)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Ramiro C
19 November 2017|
AnswerShow all 2 answers
Response from diver34118 | Reviewed this property |
For an added charge they have a breakfast. Call or email them, and ask, maybe you can negotiate a room price to include breakfast..
1
Vote
atlfuzzy
22 June 2017|
AnswerShow all 5 answers
Response from Juan C | Reviewed this property |
It works. Just make sure you ask for a security lock box for your belongings.
1
Vote
Room Tips
"the hotel has their own private taxi to take you securely wherever you need to go."
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"Room 505 was Awesome! Is on a quiet street - So just stay away from the elevator."
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"If you get a room looking over the main street, there may be some noise during the day but very quiet at..."
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"wear comfortable shoes, you do lots of walking in this city"
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