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Zocalo Central

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5 de Mayo 61 Centro Historico, Mexico City 06000 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$105
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Free cancellation until 12/06/22
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Traveller (1372)
Room & Suite (405)
Dining (238)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Daily temperature and symptom checks for staff
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Zocalo Central
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 453 hotels in Mexico City
Location
Cleanliness
Service
Value
Travellers' Choice
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Paid private parking nearby
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Spanish
2178Reviews65Q+A100Room tips
Traveller rating
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Popular mentions
annminky wrote a review 16 Jan
United States1457 contributions108 helpful votes
+1
The hotel is the perfect place to relax after months of working, dealing with the pandemic and long earned reward for myself. It is centrally located where all the nice people of Mexico come together to celebrate the holidays. Staff were all kind and professional. Your temperature will be taken and hand sanitizer is always available every time you enter the building. So easy to check in, with the porter who took my luggage to my room and their readiness to assist my every need. My room was clean as I can smell the fresh scent, with my sheets white and pressed. Bottled water is available in a cooler as soon as you step out from the elevator. The cafe on the first floor is open 24/7. with sandwiches, fruits, tea, coffee etc. available. The lovely ladies and gentlemen were ready to serve me. The rooftop restaurant was elegant, with the view of the center and the beautiful Metropolitan Cathedral. I had my breakfast every morning, over-looking the Cathedral. I felt safe and secured during my visit. The hotel also helped me get my rapid antigen test I needed prior to to my flight the next day. I would booked this hotel the next time I visit amazing Mexico City.
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Date of stay: December 2021Trip type: Travelled solo
Room Tip: You can pre-book transfer to and back to the hotel/airport
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Response from Dirección Central Hoteles, Director General at Zocalo Central
Responded 1 week ago
Dear Minky, On behalf of all of us at Zócalo Central, thank you very much for your incredible words and recommendation. It was a pleasure to serve you these days and knowing that we managed to make you feel comfortable and safe, means that we are achieving our goal of making guests feel at home and part of the Central Hoteles family. Thank you for also highlighting other aspects of the hotel such as the rooms, the views, the kind service from the staff, Café Central and the gastronomic experience at our restaurant, Balcón del Zócalo. It will be a pleasure to serve you again on your next visit to the city. Best regards, Francisco García
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Μπιανκα Ζ wrote a review 13 Jan
1 contribution
Perfect location,wonderful rooms, delicious breakfast, friendly and helpful staff, exceptional interior design! It is located in the heart of the historical center, everything is in walking distance. In other words, great!!! I would highly recommend it!!
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Dirección Central Hoteles, Director General at Zocalo Central
Responded 1 week ago
Dear guest, Thank you for taking the time to share with us your experience at Zócalo Central. We are extremely happy to read our perfect location, facilities, breakfasts, decorations and the friendly staff contributed to an unforgettable stay and that you highly recommend us. We strive to make our guests feel better than at home. It would be such a pleasure to have you back. Best regards, Francisco García
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Jeri F wrote a review 3 Jan
Tulsa, Oklahoma243 contributions102 helpful votes
We enjoyed our stay; it's a beautiful boutique hotel in the Central District. The rooms are small but nicely appointed. The common areas are nicely done. One of the biggest perks is the cafe that is open 24/7 with a variety of sandwiches, drinks, pastries, and fruit. Except for alcohol, the items are included in the room price. We utilized this often, as our excursions often left before the restaurant breakfast was serviced. The breakfast is a very nice buffet. Overall the service was great except they messed up our COVID testing which was a huge error. We had scheduled our testing 3 days in advance, confirmed the night before, yet at 7am the day we were leaving, we learned the test had not been ordered. The desk clerk did make calls until she was able to get someone over ASAP. We did wind up missing the first hour of a 3 hour walking tour waiting for the technician. The other problem was the the police had closed all the streets around the area for the Christmas Festival at the Independence Plaza, so sometimes getting close to the hotel was a nightmare.
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Date of stay: December 2021
Rooms
Location
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Response from Dirección Central Hoteles, Director General at Zocalo Central
Responded 2 weeks ago
Dear Jeri, Thank you for taking the time to write about your experience at Zócalo Central. I am glad to know your stay was full of good moments and you highlight both the service (in general terms) and our gastronomic offer in Café Central as well as the breakfasts. I am very sorry for the error in the logistics of your Covid tests, please be assured that we will review this matter so that it does not happen again. Thank you for letting us know. I hope you will give us the opportunity to serve you in the future, I am sure we will be able to surprise you from start to end. Best regards, Luis González
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Pattty C wrote a review 3 Jan
Los Angeles, California13 contributions1 helpful vote
+1
I did not expect the hotel to measure up to the photos. However, this hotel surpasses every expectation. The views are fantastic, the location is perfect, and the food is absolutely amazing. Most phenomenal was the service. please, please, please, be nice to the staff when you visit. They're my family now. They went above and beyond to ensure our satisfaction. Fernando, thank you so much for the warm welcome. Daniel, our driver from the airport was the absolute sweetest man. Paty, YOU are a lifesaver for fitting us in for the NYE dinner. you saved the whole trip and that event was the most memorable NYE experience I've ever had. We loved every detail. The bartenders at El Balcon del Zocalo were super charming and the drinks were fantastic. they created such a great atmosphere. The pride everyone took in their work, in the service, in the food, in creating an experience is a beautiful thing. This hotel is a gleaming example of Mexican hospitality and we will definitely be back soon.
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Date of stay: January 2022
Location
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Response from Dirección Central Hoteles, Director General at Zocalo Central
Responded 3 weeks ago
Dear Patricia, Thank you for choosing Zócalo Central to celebrate the arrival of 2022. It fills me with joy to know that the staff lived up to your expectations and that they supported you at all times to the point that you now consider us part of your family. I will gladly pass on your comments to Fernando, Daniel, Paty and the rest of the team. I am glad that you also highlight other aspects such as the location or the gastronomic offer of our restaurant. It will be a pleasure for us to serve you again, we hope to see you soon. Best regards, Luis González
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Gretchen G wrote a review 2 Jan
Fort Collins, Colorado88 contributions31 helpful votes
I was being delighted with my recent stay at Zocalo Central. First of all, the location is amazing. You are literally 2 minutes form the Zocalo, and the hotel is beautiful; The rooftop is the best I have seen 8in Mexico City. My husband and I are temporarily living in Coyoacán and decided to stay in the City Center for New Year’s Eve of 2021/2022. We were very glad we did because we enjoyed every minute of our stay and this hotel has many amenities that I have never seen before, but loved. They have mini fridges on every floor with bottled water to take at any time. The included breakfast is delicious, and the staff are so friendly. We were told at check in that we could us the café “for anything except for alcohol,” so we assumed we could get free coffees. Wow, we were mistaken. We came to get a coffee on the 2nd night of our stay and realized that there is a full menu of complementary items including salads, snacks and enormous sandwiches. I have never seen this benefit at a hotel and it was really above and beyond. Mexico City hotels are quite reasonable in price, but when you consider the location, amenities and service, this hotel is totally WORTH IT.
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: Best views; best location; wonderful included breakfast and amenities. We were on the 5fth floor,...
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Response from Dirección Central Hoteles, Director General at Zocalo Central
Responded 3 weeks ago
Dear Gretchen, Thank you very much for taking the time to write these words. I am very happy to know you fully enjoyed your New Year’s Eve time at Zócalo Central and that you consider us among the best hotels you have visited so far. Thanks for highlighting aspects such as the location to easily reach Mexico City’s touristic offer, the views from the terrace, friendly service, breakfast selection and ammenities like our Café Central free snack bar and mini fridges with bottled waters on every floor. Hopefully very soon we will have the pleasure of serving you again. Best regards, Luis González
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PRICE RANGE
US$98 - US$259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn mexico city zocalo hotel mexico city, mexico city holiday inn
FORMERLY KNOWN AS
Holiday Inn Mexico Zocalo
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCentro Histórico / Cuauhtémoc District
NUMBER OF ROOMS
105
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Frequently Asked Questions about Zocalo Central
Which popular attractions are close to Zocalo Central?
Nearby attractions include Murales de Diego Rivera en la Secretaría de Educacion Publica (0.4 km), Museo del Templo Mayor (0.3 km), and Sagrario Metropolitano (0.2 km).
What are some of the property amenities at Zocalo Central?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Zocalo Central?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Zocalo Central?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zocalo Central?
Yes, free parking, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Zocalo Central?
Conveniently located restaurants include Restaurante El Cardenal, Balcón del Zocalo, and Limosneros.
Are there opportunities to exercise at Zocalo Central?
Yes, guests have access to a fitness centre during their stay.
Does Zocalo Central have airport transportation?
Yes, Zocalo Central offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Zocalo Central located near the city centre?
Yes, it is 0.2 km away from the centre of Mexico City.
Are any cleaning services offered at Zocalo Central?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Zocalo Central?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.