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    Laila Hotel CDMX

    Calle Rio Lerma 237 | Col. Cuauhtemoc, Mexico City 06500, Mexico
    011 52 55 5351 7417
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    24/12/2017 25/12/2017
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    US$67
    US$63
    SAVE US$4
    US$67
    US$63
    Traveller (95)
    Room & Suite (51)
    Storyboard
    Overview
    • Excellent21%
    • Very good46%
    • Average19%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “great location” (13 reviews)
    “rio lerma” (2 reviews)
    “clean rooms” (3 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (378)
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    1 - 5 of 73 reviews

    Reviewed 4 weeks ago via mobile

    I was greeted by polite, friendly porters. The reception staff are pleasant and helpful. The guy who checked me in, Leonardo was especially nice and charming. He was professional and efficient. I was relieved he spoke quite good English too. It's so annoying and distressing...More

    1  Thank ianlabeija
    Response from Laila H, Director de Relaciones Públicas at Laila Hotel CDMXResponded 3 weeks ago

    Hello Ian, we are very happy that your experience at Laila Hotel, has been pleasant, we certainly appreciate your comments in each of our areas, this not only helps us improve as a hotel, but also helps our future guests to take the decision to...More

    Reviewed 29 October 2017 via mobile

    This hotel not only was it much more expensive given the dates that we were there but the visit was average at the very best. - Bed sheets were dirty with rips. -Service said yes to everything but didn't deliver! -Rooms don't have heating just...More

    Thank Ignadc
    Response from Laila H, Director de Relaciones Públicas at Laila Hotel CDMXResponded 30 October 2017

    Dear Ignadc, thank you for your comments, we´ll make sure the issues you just mentioned will get fixed and improved, thank you also for commenting on our great location, kind regards.

    Reviewed 16 October 2017

    I stayed here for13 nights in September 2017,It was my first time at HOTEL LAILA and I was not disappointed at all. .The location , staff and room , met my expectations. I would definitely stay here again..

    1  Thank pixy19
    Response from Laila H, Director de Relaciones con Clientes at Laila Hotel CDMXResponded 19 October 2017

    Thank you so much for youe comments, we´ll make sure our staff get this nice comments of you, it´s was such a pleasure to have you with us, and surely we expect your return pretty soon, kind regards.

    Reviewed 15 August 2017 via mobile

    Great beds, updated rooms and linens, decent location, not as close to metro as I would have liked but still close to Centro and food. Wifi not good and street noisy at times but all streets have traffic noise in the big city so that's...More

    1  Thank orangelollypops
    Response from Laila H, PR at Laila Hotel CDMXResponded 17 August 2017

    Hi, thank you for your comment! We look forward to welcoming you back in the future. Paulina Medina, PR.

    Reviewed 29 April 2017

    Great location! Very close to many famous city landmarks. Walking distance to good restaurants, shopping malls, etc. I just sayed one-night and I would have given the hotel 5 stars if it wasn't because of the poor wi-fi connectivity I had in my room.

    1  Thank Josantonio D
    Response from Casa Inn H, PR at Laila Hotel CDMXResponded 2 May 2017

    Hi, Josantonio, Thank you for your comments and suggestions! We look forward to welcoming you back in the future. Thank you for your loyalty! Paulina Medina, PR.

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$67 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 166
    • Reservation Options
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    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Casa Inn Mexico City Hotel Mexico City ,
    • Casa Hotel Mexico City ,
    • Casa Mexico City ,
    • Laila Hotel CDMX Mexico City
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    Traveller (95)
    Room & Suite (51)
    Dining (22)
    Hotel & Grounds (68)
    Business Centre & Event Rooms (17)
    Bathroom (6)
    Family and Play Areas (4)
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    Questions & Answers
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    Room Tips
    "I stayed on the sixth floor, it was quiet, and away from the elevator, with a view ."
    Read review
    "DO NOT select a room that is at the end of hallway. Very limited connectivity to wi-fi."
    Read review
    "Located at a busy but minor cross road, so rooms above floor 8 will be quieter."
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    "Bring your own towels."
    Read review
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