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Fiesta Inn Insurgentes Sur

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Fiesta Inn Insurgentes Sur
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392 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Oxford, England
Reviewed 4 days ago NEW

This is a very clean, comfortable hotel with good facilities, helpful staff and an excellent buffet breakfast, located in a neighbourhood with many nice restaurants. It is four blocks from a metro station. If you want a taxi in the post-breakfast rush, order it well in advance, or you will have to wait.

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Helpful?
Thank Opera-loverOxford
Kansas City, MO
Reviewed 5 days ago NEW

After spending three days in Centro Historico where no one speaks English, it was a fantastic change to check in at this lovely business-class hotel with bi-lingual employees available. The rooms themselves are spacious, well-appointed in a modern style, with a coffee maker and large-screen TV. The bedding is DIVINE -- great mattress and pillows. The shower is HUGE and...

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Helpful?
Thank dmiller64116
Houston, Texas
Reviewed 3 weeks ago

Everything was clean and ready. The staff were all very pleasant and helpful. Best of all almost every day we received a little snack in our room! you dont see that anymore. AND I even received my very own personalized wine bottle! LOVE IT!!

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Helpful?
Thank Kayzee13
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Kayzee13, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service was of your satisfaction, and we look forward to being your hosts again soon. Kind Regards, Ana María Narro - General Manager

Prague, Czech Republic
Reviewed 3 weeks ago

A good business hotel in a convenient location, with standard services very good will from management, but small details that spoil the experience for a long-stay. Whereas room faciliites, breakfast, reception and gym are at the level, after a one week of stay, the cleaning of the room decayed day after day (including 3 days with no towels), the cleaning...

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Helpful?
Thank Zarzilla
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Zarzilla, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our services were up to your satisfaction. We take note of your suggestions, and work on being better, and look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

Rouen, France
Reviewed 10 February 2017

Hotel is in very good conditions, room was clean and modern, good quality of bed and pillow, no minibar, nice bathroom (very functional) ; people are service oriented, can organize if necessary contact for tourism during week end ; breakfast of good quality

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Helpful?
Thank 735gaelc
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear 735gaelc, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and facilities were up to your expectations, and we look forward to being of service to you again soon. Kind Regards, Ana María Narro, General Manager

Reviewed 1 February 2017 via mobile

Stayed at the hotel during a business training for work and I must say the ladies.in the front desk were very welcoming. The doorman was very polite and well mannered. Had an issue with the bathroom during my stayed where the toilet was leaking from the sides and the maintenance guy made sure that the issue was resolved immediately. Aside...

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Helpful?
Thank Oenihss D
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Oenihss D., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and location were of your satisfaction, and we look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Reviewed 27 January 2017 via mobile

We use this hotel to host our executives, that come on business trips, from all over the world and we always get great feedback, regarding the hotel, its location, the room and the hospitality of the Staff. Specially if you have the luck to run into Eduardo Flores, he is the best. A sure choice, don't go anywhere else.

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Helpful?
Thank galeon62
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear galeon62, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service, location, and facilities were of your satisfaction, and we look forward to being your hosts on your next visit to Mexico City. Kind Regards, Ana María Narro - General Manager

Arlington, United States
Reviewed 14 January 2017

My company paid for my hotel room at Fiesta Inn in full the day before I checked out. The hotel had required my credit card number as a guarantee of payment when I first checked in. I stayed for 4 days. On the 4th day my company paid the bill in full and the front desk person assured me that...

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Helpful?
Thank williambS7188HH
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear williambS7188HH, Thank you for sharing your experience with us. I am truly sorry for the mistake we made by charging the wrong card, please rest assured that we have taken corrective action by reinforcing procedures training with our Front Desk Agents. We look forward to the opportunity of serving you as you deserve soon. Kind Regards, Ana María Narro...

San Jose, Costa Rica
Reviewed 4 January 2017

Stayed at this hotel for business and they had everything that was needed and more. There rooms were very clean, staff was very helpful and their restaurant had some nice choices of food. Teatro insurgentes is right around the corner and some nice restaurants as well. There is also a starbucks coffee right next to the lobby.

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Helpful?
Thank Ricardo T
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear Ricardo T., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities, food, location, and service were of your satisfaction, and we look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Oxford, United Kingdom
Reviewed 29 November 2016

Overall, above average, but I wouldn't rate it as "Very Good". It is clean, the staff friendly - especially the restaurant staff. the room was spacious and clean, but a non-adjustable shower head, let the experience down.

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Helpful?
Thank davidbP9160XE
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear davidbP9160XE, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities and service were of your satisfaction. We take note of the shower head to our Corporate area that manages brand standards for their consideration. Looking forward to the pleasure of hosting you again soon, receive Kind Regards, Ana María...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about Fiesta Inn Insurgentes Sur

Address: Calle Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $116 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Inn Insurgentes Sur 3.5*
Number of rooms: 162
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Also Known As:
Fiesta Inn Insurgentes Sur Mexico City
Hotel Style:
#10 Green Hotel in Mexico City
#30 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Inn Insurgentes Sur staff and other travellers.
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Questions? Get answers from Fiesta Inn Insurgentes Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a high story, or you'll hear the noise of the bars downstairs”
 of 5 bubbles Zarzilla, 27 Feb 2017 | Read review
“Rooms are much better in another hotel, a reservation and inconvenience means nothing to them”
 of 5 bubbles TripMember020920162, 27 Oct 2016 | Read review
“Stay above first floor”
 of 5 bubbles tommB1761NU, 17 Sep 2016 | Read review
“Avoid a room overlooking Avenida Insurgentes”
 of 5 bubbles beerdrinker2005, 13 Oct 2015 | Read review
“My room was on the 5th floor with a great view of the city, looking towards the WTC”
 of 5 bubbles Katharine13, 13 Mar 2015 | Read review
5 of 5