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Fiesta Inn Insurgentes Sur

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366 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Oxford, United Kingdom
Reviewed 1 week ago

Overall, above average, but I wouldn't rate it as "Very Good". It is clean, the staff friendly - especially the restaurant staff. the room was spacious and clean, but a non-adjustable shower head, let the experience down.

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Helpful?
Thank davidbP9160XE
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear davidbP9160XE, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities and service were of your satisfaction. We take note of the shower head to our Corporate area that manages brand standards for their consideration. Looking forward to the pleasure of hosting you again soon, receive Kind Regards, Ana María...

Oakland, United States
Reviewed 1 week ago

We stayed here one night only . The room was very large and clean. Staff was very responsive. Great location near San Angel and the theaters. Sanbornes conveniently located across the street and there is a Starbucks adjacent to the hotel lobby. Free use of internet and computers near the hotel restaurant. Excellent value.

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Helpful?
Thank denisecH2211VM
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear denisecH2211VM, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our facilities, service and location were up to your satisfaction, and look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Raleigh, United States
Reviewed 3 weeks ago

Very comfortable and clean rooms. Good food in and outside the hotel nearby. Close to many businesses. And now I must type more characters to describe how much I love this place and will be back for both business and pleasure.

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Helpful?
Thank ROBERT S
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear ROBERT S., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that you find our rooms comfortable and clean, and our location up to your satisfaction. We look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

Bogota, Colombia
Reviewed 28 October 2016

I had a reservation confirmed 5 days previously and arrived in the afternoon to be told quite bluntly that they were full and I would have to go to their other hotel 10 minutes away. Remonstrating with them was not going to achieve anything other than sullen looks and repetition of we are full. They eventually offered to cover my...

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Helpful?
Thank TripMember020920162
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear TripMember020920162, Thank you for sharing your experience with us. I am truly sorry about the situation you encountered upon your arrival, and moreover, for the failure on mending it up when you did return to the hotel. I know apologies after the facts are always of little value, but I ask you to accept them as a gesture of...

Reviewed 23 October 2016

excelent service and value for money! service with care and attention. good restaurants near by, specially the argentine just 5 min to the right in Insurgentes street. Reception always available and fast on solving demands. Hotel taix service is too expensive.

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Helpful?
Thank 524marcusm
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear 524marcusm, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and location were of your satisfaction, and look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

Mountain View, California
Reviewed 18 October 2016

The service here is on point like a needle. Stayed here while on business travel. Rooms are spacious enough along with a wide variety of buffet options for breakfast. For the price, it's worth it. The property is centrally located in a commercial part of the city and within commute distance to some interesting landmarks/museums. There are also a ton...

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Helpful?
Thank Jullsd84
Ana María N, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear Jullsd84, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am very glad to see that our service, facilities, buffet selection, and location have been of your satisfaction, and we look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

New York
Reviewed 15 October 2016 via mobile

My stay at this hotel was pleasant. The staff is very friendly and attentive. The bed was particularly comfortable. Room for improvement would be to have a small fridge in the room and a faster internet connection.

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Helpful?
Thank daffido
Ana María N, General Manager at Fiesta Inn Insurgentes Sur, responded to this review

Dear daffido, Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service, and particularly our bed comfort, were of your satisfaction. We will follow up on the internet connection, and in relation to the fridge, since the in-room Furniture and Equipment is a brand standard, I will let the corresponding corporate...

Sao Paulo
Reviewed 13 October 2016

Insurgientes is a wonderful neighbourhood in busy Mexico city: in spite of the many office buildings, there are still wonderful parks and streets lined with trees and flowers. Very close to once remote Coyoacán (where Frida Kahlo and Diego Rivera lived and kept studios). This is a very clean hotel with excellent breakfast. Room was clean and fine. Front desk...

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Helpful?
Thank H H
Ana María N, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear H H., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our location, facilities and service were of your satisfaction, and look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

Montreal, Canada
Reviewed 26 September 2016

Ammenities are reasonable. Room is spacious (one king-size bed plus chair and workdesk). TV selection is limited in English (but this is a business trip). Air conditioning was so-so - but it did lower the temperature by a few degrees to comfortable (for me). Restaurant food choice is okay, but it is very convenient when you are tired or it...

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Helpful?
Thank MICHAEL C
Ana María N, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear MICHAEL C., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur, I am glad to see that our facilities and service were up to your satisfaction, and we look forward to the pleasure of hosting you again soon. Kind Regards, Ana María Narro - General Manager

Johannesburg, South Africa
Reviewed 18 September 2016

Liked the friendly staff best - they tried to provide good service. Room was sufficiently spacious. At last a room with sufficient hangers! Amenities were sparse (gym too small and opening hours inconvenient). Had to chase up to receive laundry. Hot water at basin not always hot. Restaurant was acceptable. Internet was generally good but sometimes a bit slow. Wifi...

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Helpful?
Thank Tom M
Ana María N, Director General at Fiesta Inn Insurgentes Sur, responded to this review

Dear Tom M., Thank you for sharing your experience at Fiesta Inn Insurgentes Sur. I am glad to see that our service and facilities were of your satisfaction. We look forward to hosting you again soon. Kind Regards, Ana María Narro - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Inn Insurgentes Sur

Address: Calle Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $97 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Inn Insurgentes Sur 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Fiesta Inn Insurgentes Sur Mexico City
Hotel Style:
#8 Green Hotel in Mexico City
#31 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Inn Insurgentes Sur staff and other travellers.
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Questions? Get answers from Fiesta Inn Insurgentes Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are much better in another hotel, a reservation and inconvenience means nothing to them”
 of 5 bubbles TripMember020920162, 27 Oct 2016 | Read review
“Stay above first floor”
 of 5 bubbles tommB1761NU, 17 Sep 2016 | Read review
“Avoid a room overlooking Avenida Insurgentes”
 of 5 bubbles beerdrinker2005, 13 Oct 2015 | Read review
“My room was on the 5th floor with a great view of the city, looking towards the WTC”
 of 5 bubbles Katharine13, 13 Mar 2015 | Read review
“I suspect that a high floor would have more natural light.”
 of 5 bubbles too_few_trips_1, 10 Nov 2014 | Read review
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