We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Fiesta Americana Chapultepec

Save
Traveller (265)
Room & Suite (277)
Dining (26)
You may also like:
See all
Nearby
Overview
  • Excellent52%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Grand Fiesta Americana Chapultepec
Hotel deals
Offers from Grand Fiesta Americana Chapultepec
Hotel deals
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$134.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mexico City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ccc660a7f85d4aa9bbf500840d7eb80b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":225544,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33392775],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":150,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ccc660a7f85d4aa9bbf500840d7eb80b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":134,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":134,"highestMetaPriceDisplay":-1,"hotelName":"Grand Fiesta Americana Chapultepec","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNjYzY2MGE3Zjg1ZDRhYTliYmY1MDA4NDBkN2ViODBiIiwiQUlLIjoiZjkxYjYwNmU5MjBkNDNhOWFhODNkNzIwMTNkYmVhOWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$134", "hasDates": true, "hacComplete": true, "contentIdMappings": {"33392775":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (998)
Filter reviews
279 results
Traveller rating
105
120
32
13
9
Traveller type
Time of year
LanguageEnglish
More languages
105
120
32
13
9
Show reviews that mention
All reviewschapultepec castlelos panchosthe modern art museumpark viewnice hotelwalking distancequick checkhigher floorreforma avenuebusiness centerbusiness or pleasureroom servicehotel locationthe room was nicefavorite hotelbusiness travelexecutive floor
FilterEnglish
Updating list...
1 - 5 of 279 reviews
Reviewed 2 weeks ago

Went there for NYE, the hotel it's nice, not great, offers a nice view of the park, especially from the upper floors, and is very well located. You can reach the main attraction, by foot, in just minutes.

Thank xetrat
Response from GrandFiestaAmericana, Director General at Grand Fiesta Americana ChapultepecResponded 2 weeks ago

Dear guest Thank you very much for your comments. We are glad to know that your stay was what you expected. We hope you to return soon. Cordially

Reviewed 4 weeks ago

I spent 6 nights ate the Grand Fiesta American Chapultepec. When I arrived I had a bit of a problem, totally unrelated to the hotel. The Concierge was incredibly helpful. I give him 6 stars. Check-in was easy and fast. The location is good with...More

2  Thank Ira S
Response from GrandFiestaAmericana, Director General at Grand Fiesta Americana ChapultepecResponded 4 weeks ago

Dear guest Thank you very much for your valuable comments. I have met the hotel operating committee and shared their feedback. Each of the areas will be reinforcing and overseeing the operation, we will make sure that these details are not repeated. Please be so...More

Reviewed 29 March 2018 via mobile

The bed was very hard. I asked if we could change rooms they said they would get back to me and never did. The mini bar they keep locked. One night I got them to open it the next night they never came when I...More

Thank pvlocal
Response from GrandFiestaAmericana, Director de Relaciones Públicas at Grand Fiesta Americana ChapultepecResponded 30 March 2018

Dear guest, Thank you very much for your visit and your kind comments. We sincerely apologize for all the inconveniences during your stay. We have shared your feedback with our team in order to do the necessary changes and avoid these unfortunate situations. In Mexico...More

Reviewed 27 March 2018

I's like to say the service was great but the same time, I was a little disappointed with the front desk at Check in. It was very annoying in fact. They try to run multiple authorization on the cards (yes cards because they were being...More

Thank mbellastyle
Response from GrandFiestaAmericana, Director General at Grand Fiesta Americana ChapultepecResponded 28 March 2018

Dear guest Thank you very much for your comments. I´ll like to apologize for the inconvenience during your Check In. I shared your review with my Guest Service Manager who´s now reinforcing procedures in general, be assured that these details will not happen again. On...More

Reviewed 25 March 2018 via mobile

I spent a night for the first time here and was gladly surprised due to to it's very good location. Quick check in / out, with kind and efficient staff. The cleanliness of its rooms and bathrooms (well equipped with L'Occitane da Provence products). Queen...More

Thank jcg357
Response from GrandFiestaAmericana, Director de Relaciones Públicas at Grand Fiesta Americana ChapultepecResponded 27 March 2018

Dear guest. Thank you for your comments, it will be a pleasure to serve you once again. We hope you returm soon. Sincerily.

View more reviews
Most Booked Properties in Mexico City
See allSee all
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$139 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Mexico City
#11 Spa Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#23 Luxury Hotel in Mexico City
#24 Business Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$139 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Mexico City
#11 Spa Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#23 Luxury Hotel in Mexico City
#24 Business Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (265)
Room & Suite (277)
Dining (26)
Amenities (52)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
Paula R
5 November 2017|
AnswerShow all 4 answers
Response from hevolb | Reviewed this property |
I strongly recommend that you use one of the Cambios at the Airport. You do this on arrival and save yourself the hasstle of having to leave the hotel same day to go find a Cambio.
0
Votes
Karen C
14 August 2017|
AnswerShow all 6 answers
Response from denverroadtrip | Reviewed this property |
Sorry for the late response, but use the hotel's driver. The car was big, driver was excellent, price was fair, and safety wasn't a question- he's the hotel's driver.
0
Votes
Solmar2008
10 July 2017|
Answer
Response from GrandFiestaAmericana | Property representative |
Buen día Contamos con taxis externos que nos apoyan brindando el servicio con un costo preferencial. Con gusto mi Chief Concierge esta a sus apreciables órdenes para mayor información, nos puede contactar al teléfono... More
0
Votes
Google Translation
Room Tips
"View of the Park"
Read review
"Our Park View room (1104) on the 11th floor was quiet with a great view."
Read review
"Higher floor with views of Chapultepec Castle."
Read review
"Overlooking the park."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing