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Pretty close to F1 track and airport. They sent a free shuttle to get us from airport and while we waited a few minutes for our room, it was pretty comfortable. Clean, well protected and staff was pretty helpful as was housekeeping. Overall, I was...More
Thank Tony d
Response from PaolaLunaA, Guest Relations Manager at Krystal Urban Aeropuerto Cd de MexicoResponded 3 weeks ago
Thank you for choosing Krystal Urban Airport for your recent stay. We are glad to know that we have met your expectations of service and quality and that in general the hotel has been to your liking.
We would love to have the...More
I’ve stayed for two weeks in the hotel and it was very pleasant. From the buffet breakfast, with local cuisine and international options to shuttle service, room service and a very helpful front desk.
I’ve forgotten my charger in the bedroom and only realized back...More
Response from DafneGameros, Guest Relations Manager at Krystal Urban Aeropuerto Cd de MexicoResponded 10 October 2017
Dear Miss. Patnonaka:
Thank you for sharing your testimony regarding your stay at Krystal Urban Airport. One of our goals is to create unforgettable stays for our guests and there is nothing more gratifying than listening to our guests for the recognition of the attention...More
The location is a major selling feature for this property. Depending on the time of day, it's only about a 15 minute drive to the airport. It's also walking distance to a large city center mall (Parque Tezontle), Walmart & Sams Club.
Thank Lance M
Response from DafneGameros, Guest Relations Manager at Krystal Urban Aeropuerto Cd de MexicoResponded 7 October 2017
I thank you for your comments about our facilities and we are happy to have fulfilled your expectations with our location and service.
We hope to come back soon
This is a value for money, one night stay hotel, with large rooms. But the Airport in the name is somewhat misleading. It will take you a good 15 min taxi ride, without traffic, to reach the hotel frm CDMX Intnl Airport.
The surrounding area...More
Thank Andre S
Response from DafneGameros, Guest Relations Manager at Krystal Urban Aeropuerto Cd de MexicoResponded 6 October 2017
Dear Mr. Andre
Thank you very much for your comments about our facilities. About the name we will discuss it to improve our service
We hope to come back soon
We stayed overnight because next day we were connecting to La Paz, BCS
We arrived into Mexico City around 1:00am and I called the hotel to ask about a shuttle, they send it right away.
The check in was fast and the people were very...More
Response from DafneGameros, Gerente de Calidad at Krystal Urban Aeropuerto Cd de MexicoResponded 29 June 2017
Thank you for taking the time to give us feedback. We grow by experience and appreciate your candid review. We are glad you've enjoyed your stay and we hope to see you soon!
US$62 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#21 Family Hotel in Mexico City
#23 Business Hotel in Mexico City
Non-Smoking Rooms ,
Number of rooms
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Response from acabonita | Reviewed this property |
I really do not know, as my flight from Mexico City to Miami was canceled and I did not arrive at Krystal until after 5. I agree with the other responders that the hotel staff was extremely courteous and tried to... More
I really do not know, as my flight from Mexico City to Miami was canceled and I did not arrive at Krystal until after 5. I agree with the other responders that the hotel staff was extremely courteous and tried to make my stay as easy as possible and was extremely cooperative. I believe that the shuttle will come to the airport if notified in advance, but had the same experience as the other man who was sent from the airport to the hotel be taxi. Call or email them as suggested.
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"whe booking make sure its by the airport this one is not"