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InterContinental Presidente Santa Fe

365 reviews
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Traveller (154)
Room & Suite (270)
Dining (76)
Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“kingfish”(4 reviews)
“double upgrade”(2 reviews)
“largest mall”(2 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)Write a Review
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Traveller rating
76
38
12
6
1
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76
38
12
6
1
Show reviews that mention
All reviewskingfishdouble upgradelargest mallbreakfast arealarge tvhuevos rancherosfront desk and conciergedoing businessmaid servicehigh floorgreat view of the citycoffee makermini bargreat showerlatin americaearly checkrooms are spacious
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1 - 5 of 133 reviews
Reviewed 4 days ago

This beautiful hotel has an amazing service, rooms are big and spacious. Room service is great, everything is fresh and delicious. If you want to go out you are in the right place because Santa Fe is full of clubs, restaurants, malls it´s a very...More

Thank Yolanda M
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 3 days ago

Dear Mrs. Yolanda Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are...More

Hotel's Favourite
Reviewed 9 November 2017

This hotel is perfectly located in Santa Fe, walking distance from the largest mall in Latinamerica. Each room has an awesome view of the Mexico valley. Yes you can see the pollution cloud, but it does not covers an amazing view, and some days in...More

Thank Mauricio Z
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 11 November 2017

Dear Mr. Mauricio Z Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We...More

Reviewed 4 weeks ago

I am very surprised that a 5 star hotel does not have swimming pool. Also although the rooms are quite big, only the double bed rooms have a bath, It does not make any sense at all from a design and a customer service point...More

Thank mbrof
Response from CGonzalezSantaFe, other at InterContinental Presidente Santa FeResponded 4 weeks ago

Dear MBROF Thank you very much for choosing us to stay with us and for sharing your review with the TripAdvisor family. Our passion is to serve you, we hope to welcome you back soon. Carla González Guest Service

Reviewed 3 October 2017

I stay 3 times per year, last 2 times (January and March) hotel was being renovated (breakfast area, gym, etc) which was kind of unpleasant. Now this time everything was done and very good. I like that bedrooms are large, modern and confortable and. Value...More

Thank Betty G
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 7 October 2017

Dear Betty G. Thank you very much for choosing us to stay with us and for sharing your review with the TripAdvisor family. Our passion is to serve you, we hope to welcome you back soon. Best Regards Carla González Guest Service

Reviewed 21 September 2017

The room is very confortable with all you need and of good qualitie, room service was fast and also the lobby areas are great to just take some free time there and enjoy the onlly complaint was thet one day i had to go out...More

Thank luis m
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 25 September 2017

Dear Luis M. Thank you very much for choosing us to stay with us and for sharing your review with the TripAdvisor family. Our passion is to serve you, we hope to welcome you back soon. Best Regards Carla González Guest Service

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$106 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Mexico City
#13 Business Hotel in Mexico City
#30 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Mexico City
#13 Business Hotel in Mexico City
#30 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (154)
Room & Suite (270)
Dining (76)
Pool & Beach (4)
Amenities (43)
Business Centre & Event Rooms (7)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Nutan B
1 August 2016|
AnswerShow all 2 answers
Response from Sandra M | Property representative |
Good afternoon Nutan B: We have different types of rooms, if you reserve superior or deluxe you can buy an upgrade so you can include breakfast and also we have de Club Rooms that are the category of rooms that we have with... More
0
Votes
Landry S
13 December 2015|
AnswerShow all 2 answers
Response from Sandra M | Property representative |
Dear Landry S, We can help you to organize a pick up Service at the email mexhb_concierge@grupopresidente. com Thank you very much, Sandra Muesser Guest Service sandra_muesser@grupopresidente. com
0
Votes
Google Translation
meliss_10
18 July 2015|
Answer
Response from Sandra M | Property representative |
Dear meliss_10, Thank you for your answer and for considering us as your hosts for your next visit to Mexico City. We do have cribs, please do not hesitate to contact us so we can prepare your stay. Best regards, Sandra... More
0
Votes
Google Translation
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123
Room Tips
"enjoy room service , is delicious"
Read review
"If you want a bath you need to book a double bed room!"
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"higher floors better view and less noice from the city"
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"best views, quite, modern,"
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