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W Mexico City

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Traveller (488)
Room & Suite (240)
Dining (80)
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Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“jose andres”(12 reviews)
“polanco area”(28 reviews)
“shower area”(7 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)
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667 results
Traveller rating
287
223
97
42
18
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LanguageEnglish
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287
223
97
42
18
Show reviews that mention
All reviewsjose andrespolanco areashower arealobby barwalking distancerain showergreat areahigh floorbusiness tripgreat roomrooms are spaciouswake up callbusiness travelerperfect hotelrestaurants and shopssafe neighborhoodlocation is great
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1 - 5 of 667 reviews
Reviewed 5 days ago

Our stay at the "W" in Mexico City was flawless. The entire staff was extremely courteous and helpful and the big surprise was the restaurant at the hotel. The restaurant- "J by Jose Andres "is extraordinary and located on the 1st floor with lovely outdoor...More

Thank Annie S
Response from W_Mexico_City, Gerente at W Mexico CityResponded 4 days ago

Hi Annie S, Thanks you for your preference staying with us. We love to read reviews like yours. We are definitely very proud of our people. I will share all your feedback with our Food & Beverage team, I am sure they will be happy...More

Reviewed 1 week ago

Polanco is the perfect location for a visit to Mexico City and the W is a great location in Polanco. The usual W hospitality aims to please and that they did. Along with the spacious rooms, beautiful views of the city and on-site restaurants and...More

Thank Shapse J
Response from W_Mexico_City, Whatever / Whenever Talent Coach at W Mexico CityResponded 5 days ago

Hello Shapse J, Thank you so much for your review, we are so glad you enjoyed your stay with us and that you had live a complete W Experience. When are you coming back? Karely Reátiga Whatever / Whenever

Reviewed 2 weeks ago via mobile

Our 3 night stay could not have been better. The hotel is only outmatched by the impeccable service. We celebrated our 6th wedding anniversary here and our Concierge Oscar was incredibly accommodating. From rose peddles on our bed to chocolate covered strawberries with champagne. This...More

Thank Mototron3000
Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 1 week ago

WOW! Looks like you had a complete W Experience! Thanks a lot choosing for us to celebrate such an special occasion and for sharing it here. I will send this to Oscar, I'm sure he will be glad to know he helped to create such...More

Reviewed 2 weeks ago

This hotel stands alone for its design. The rooms are really nice, beads are comfortable and the layout of the rooms are different from other hotels. the Location is really nicehe, ther is a lot of bars and restaurants nearby. The brakfast is variated and...More

Thank zeus433
Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 2 weeks ago

Hi zeus433; Thanks a lot for sharing a bit of your stay with us! We love to find out you had such an amazing time here in W Mexico City. I will share this to our hostess, all of them are very charming and I'm...More

Reviewed 2 weeks ago

Manuel at the front desk provided us with exceptional service. We were provided an upgraded and a gift on our anniversary which made the trip special!!! In addition our breakfast was amazing and our server Jesus Antonio made sure our meals were perfect and traditional.More

Thank Yulia K
Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 2 weeks ago

Hi Yulia K; Thanks a lot for sharing this amazing review and for choosing us as your home away from home for such a special occasion! I will send this to Manuel and Jesus; I'm sure they will love to find out they helped to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Conference Facilities
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$229 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#48 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$229 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#48 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
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Traveller (488)
Room & Suite (240)
Dining (80)
Pool & Beach (2)
Amenities (16)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
12 April 2018|
AnswerShow all 3 answers
Response from Koms70 | Reviewed this property |
They don’t have roll away beds, but rooms r pretty big. We had a double queen so 3 of us were super comfy. It has a couch too. U Sh call the hotel for more info on king sz rooms
0
Votes
AlexiaABR
20 October 2017|
Answer
Response from W_Mexico_City | Property representative |
Hi AlexiaABR, We don't have rooms with hammocks anymore... for bathtub and separate shower your option is our Fantastic Suite! Also with an amazing view and a balcony. Yair Hernández - WW Manager
0
Votes
Google Translation
Room Tips
"Higher floors are farer away from the noisy lobby"
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"Be ready to dine well!"
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"High floors with park view"
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"Higher floors overlooking the park"
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