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W Mexico City

1,002 reviews
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Traveller (474)
Room & Suite (240)
Dining (80)
Overview
  • Excellent47%
  • Very good32%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“jose andres”(11 reviews)
“fantastic suite”(7 reviews)
“polanco area”(28 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
All hotel details
Offers from W Mexico City
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,002)Write a Review
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Traveller rating
264
219
97
42
18
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264
219
97
42
18
Show reviews that mention
All reviewsjose andresfantastic suitepolanco areashower arealobby barrain showerhigh floorgreat areawalking distancerooms are spaciouswake up callbusiness travelerperfect hotelsafe neighborhoodlocation is greatmodern hotelrestaurants and bars
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1 - 5 of 640 reviews
Reviewed yesterday via mobile

My company travel department booked me into this hotel in Mexico City, without telling me the price. The desk clerk told me the price was $465 which i took to mean for the four nights of my stay. Wrong! It’s $465 per NIGHT and that’s...More

Thank Mark H
Reviewed 4 days ago via mobile

Stayed here for 3 nights in a return trip from Ecuador. It was a nice relaxing stay without incident. Room and view was nice - I was on 21st floor at the end of the hallway. Was quiet for the most part, however I could...More

1  Thank Delmar06
Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 3 days ago

Hello Delmar06; Thanks a lot for choosing us as your home away from home and for sharing your comments here with us! We at W strive to make each guest experience memorable and pleasant, and it is always nice to hear you enjoyed your stay...More

Reviewed 2 weeks ago via mobile

Great hotel. Pedro has given us particularly wonderful service! The first floor bar margaritas, excellent. Cool, modern yet authentic hotel atmosphere. Good breakfast, welcoming from check-in throughout stay. Gracias!More

Thank Stacie W
Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 1 week ago

Hi Stacie W; Looks like you had an amazing time with us! Thank a lot for sharing it here with more travellers. I will share this review with Pedro, I'm sure he will be glad to find out he helped you to create a complete...More

Reviewed 3 weeks ago

The W Mexico is a great hotel. My family/extended family went to Mexico City for a wedding. The hotel is located in a very nice area of city. Despite what you hear about Mexico regarding the myths and crime, we felt very safe. The hotel...More

Thank Damelia S
Response from W_Mexico_City, other at W Mexico CityResponded 2 weeks ago

WOW! We love to read this kind of reviews Damelia S! Thanks a lot for sharing your Experience with us, it's great to know everything went so smooth and awesome. This has been one of our coldest winters in Mexico City; but we already working...More

A TripAdvisor Member
124
Reviewed 3 weeks ago via mobile

Overall a typical W hotel and service. The basic room has good size comparing to other comparable hotels in the area. We are not happy with how clean the rooms were, specially the details. They can do better, see pictures. The J restaurant was very...More

Thank A TripAdvisor Member
Response from W_Mexico_City, Gerente at W Mexico CityResponded 3 weeks ago

Hi, Thank you so much for your preference and your review! We are glad that you enjoyed your room,the restaurant and our great location! we are actually very proud of them. Regarding the cleanliness matter, I am truly sorry for the inconvenience generated, This definitely...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Conference Facilities
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$206 - US$558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#48 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$206 - US$558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#48 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (474)
Room & Suite (240)
Dining (80)
Pool & Beach (2)
Amenities (16)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
AlexiaABR
20 October 2017|
Answer
Response from W_Mexico_City | Property representative |
Hi AlexiaABR, We don't have rooms with hammocks anymore... for bathtub and separate shower your option is our Fantastic Suite! Also with an amazing view and a balcony. Yair Hernández - WW Manager
0
Votes
Google Translation
motu2014
22 September 2016|
AnswerShow all 3 answers
Response from W_Mexico_City | Property representative |
Hello motu2014, I hope you are well. We only have Fabulous Room but the sunset royal villa is not part of our Brand, probably is a mistake. Feel free to contact us if you need more info. Best regards! Allenk... More
1
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12
Room Tips
"Higher floors are farer away from the noisy lobby"
Read review
"Be ready to dine well!"
Read review
"High floors with park view"
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"Higher floors overlooking the park"
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