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Hotel MX congreso

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Calle Ferrocarril Interoceanico 9 Colonia Morelos, Mexico City 15270 Mexico
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Traveller (79)
Room & Suite (30)
Bathroom (5)

About

#171 of 445 hotels in Mexico City
Location
Cleanliness
Service
Value
Tu mejor opción si viajas a la CDMX por negocios. Nuestro hotel cuenta con habitaciones remodeladas (con caja de seguridad) y no remodeladas, sin a/c, pero sí con desayuno, gimnasio, business center y estacionamiento sin costo adicional. Durante tu estancia no olvides contactar vía WhatsApp a nuestro Guía Digital, quien te dará las mejores recomendaciones para conectarte con la CDMX después de tanto trabajar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Bar / lounge
Restaurant
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
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Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
248Reviews15Q+A2Room tips
Traveller rating
  • 79
  • 56
  • 49
  • 34
  • 30
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Popular mentions
smp10 wrote a review Sep 2021
Nedumbassery1 contribution
Room is good . Lacks basic thing thing like chair if you have to work.(requested one but was denied) and struggled to work out of there Wi-fi is not steady Cleaning staff is nice Room is neat Location is good with restaurants and other facilities around
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Date of stay: September 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Lack basic thigs like a Chair and electric kettle for hot water
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Response from Atención al Cliente, Atención al huésped/Recepción at Hotel MX congreso
Responded 3 weeks ago
Hello shyamprasad91, thanks sahre your experience with us we are gonna check the things you mention to be better for you on the next visit.
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Beau H wrote a review Aug 2021
1 contribution
I've stayed here many times over the last six years, often bringing large groups with me. In the past, I've been highly satisfied. Though, on my last trip, just two weeks ago, I was robbed of a large some of money during one of my trips into the city. There were only two individuals that entered my room outside of myself, a housekeeper and an unscheduled maintenance worker. While I filed a report at the local police station (a whole day wasted), very little was done to assist me from the hotel management. If you are not from Mexico, beware. You are being targeted by the employees.
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Date of stay: August 2021
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Response from Hoteles MX Calidad, Atención al huésped/Recepción at Hotel MX congreso
Responded 26 Aug 2021
Thanks for writing to us. We have followed up on your case with the Hotel Manager and we perfectly identify your case, which was followed up during your stay.
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GSBains wrote a review Aug 2021
1 contribution
No in-room wifi, though if you’re lucky you’ll get the public wifi till your room. Hassle free hotel, very good staff. Clean and decent rooms, special thanks to Ricardo who is working 24/7 he deserves a raise and a promotion!
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Date of stay: August 2021Trip type: Travelled on business
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Response from Hoteles MX Calidad, Atención al huésped/Recepción at Hotel MX congreso
Responded 16 Aug 2021
Thank you very much for your comments and rating! we love knowing that our guests are happy and satisfied with their stay!
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jose8399 wrote a review Jul 2021
2 contributions
Let me start of by saying that HOTEL MX Reforma is a 5/5 hotel and my experience at Congreso should not hinder the HOTEL MX line as not all compare. Because of Hotel MX Reforma being sold out and me needing one more night I contacted Oscar the digital tour guide (more on him in my MX Reforma review) and explained my situation. Oscar said their Congreso hotel has a very cheap rate and would be an option as I only needed a place to sleep for a couple hours. Oscar was great and helped me with reservations because it was not accepting my discount code. I finally made the reservation for 510 pesos on an upgraded remodeled room which normally runs 600 pesos (500 pesos for non-remodeled rooms). When I arrived the receptionist Ricardo asked If I had a reservation and asked If I wanted to pay for the room with the same card that I had made the reservation with. Ricardo asked me for a copy of my driver's license, and insisted on an identification for my fiance. I have never been asked to provide an ID for another guest, and they normally just ask for the name (Hotel MX Reforma just asked for second guests name and no ID). I told him we did not have one because the consulate had taken her passport for processing. He said something along the lines of him needing an ID from her to check us in. I showed him a picture of her passport on my Iphone and he made me send it to his WhatsApp which I found totally weird and out of place. THIS IS REALLY WHERE I WAS NOT HAPPY. Ricardo asked me If I had the physical card that I had made the online reservation with. I said yes and handed it to him. After taking my card Ricardo then handed me the hotel contract and asked for my signature. That is when I noticed that the listed price for the room was more than what I had made the reservation for online. I told Ricardo that the price was not correct and he tells me "ooooooooh well I already charged your card", and I could see him pulling my card out of the terminal. He charged my credit card before me signing and agreeing with the contract!!!! He said that the computer showed a different price for the reservation and that there was no manager to speak with. I told him I would be complaining and he handed me my room key. Quick note on the room. I got the remodeled basic room. The rooms are quite big however the bed was not comfortable at all. I just got some weird vibes from the hallway and the room (nothing wrong just me and my fiance getting some weird sketchy vibes). Also the toilet was broken and the water just kept running thus flushing and flushing and flushing the toilet ALLL NIGHT LONG. The next morning when I go check out my Uber is waiting and the receptionist tells me that there has been a problem. A different receptionist of course says that the previous receptionist (Ricardo) had charged my credit card twice!!!!! I was already late for my flight, and he says I have to wait for it to be 8am (It was 4am) for the manager to come in and speak with me about issuing a refund... I left and texted Oscar about it. Oscar again being the Hero he is helped me and connected me with the manager via WhatsApp. The manger later apologized and issued me a refund for the difference in my online reservation and for the extra charge. I still haven't received it but at least I voiced my concerns. I wouldn't recommend anyone stay here period. The area itself is high crime and even the Uber driver said he recommends we lock ourselves in the room and not even walk outside. Side note that just adds to this horrible experience we had, We ordered Burker King from Uber eats and we both got sick. We were so tired that we ate half the chicken burger and didn't realize the chicken was LITERALLY RAW. Like slimy clear see-through chicken texture kinda raw, you know. If you can just stay another night at MX Reforma or I had rather slept at the airport honestly.... Nothing compared to my excellent memorable experience at Hotel MX Reforma
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Date of stay: June 2021
Rooms
Location
Service
Trip type: Travelled on business
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Response from Hoteles MX Molina, Atención al huésped/Recepción at Hotel MX congreso
Responded 14 Jul 2021
Thank you for writing Jose we perfectly identify your case. It has been following up with the Hotel Manager so that this situation does not recur again.
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Marcus B wrote a review Jun 2021
1 contribution
Great hotel and staff. Receptionists and bellmen were Great. They were really helpful! Cristien was an excellent Receptinist. He looked well after me and my family after an exhausting trip. Dios le bendiga Cristien!
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Date of stay: May 2021Trip type: Travelled with family
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Response from Hoteles MX Molina, Atención al huésped/Recepción at Hotel MX congreso
Responded 28 Jun 2021
Thank you very much Marcus for rating us and sharing your experience with us! What a pleasure to know that you had a great time and that the attention given to you was the right one so that you and your family were so happy and satisfied. Come back soon!
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Previous
PRICE RANGE
US$23 - US$48 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Faja de Oro
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityPenitencaria / Venustiano Carranza District
NUMBER OF ROOMS
102
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Frequently Asked Questions about Hotel MX congreso
Which popular attractions are close to Hotel MX congreso?
Nearby attractions include Museo Nacional de Antropologia (7.5 km), Escape Rooms Mexico (6.4 km), and Chapultepec Castle (7.1 km).
What are some of the property amenities at Hotel MX congreso?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel MX congreso?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel MX congreso?
Yes, free parking is available to guests.
What are some restaurants close to Hotel MX congreso?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Parrilla Urbana División del Norte, and Triana Café Gourmet.
Does Hotel MX congreso offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel MX congreso?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (5.5 km), Historic Center (Centro Historico) (2.6 km), and Metropolitan Cathedral (Catedral Metropolitana) (2.3 km).
Is Hotel MX congreso accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.