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Hilton Mexico City Santa Fe

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Traveller (196)
Room & Suite (51)
Storyboard
Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hotel connects”(4 reviews)
“great hotel”(35 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Mexico City Santa Fe
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Mexico City Santa Fe
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (875)
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403 results
Traveller rating
283
85
20
5
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LanguageEnglish
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283
85
20
5
10
Show reviews that mention
All reviewsthe executive loungehotel connectsgreat hotelrooftop poolgreat businesssmall malldiamond memberhotel is modernbusiness staygreat gymbusiness districtbusiness or pleasurerestaurants and shoppinggreat roomtop floorexcellent stayroom service
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1 - 5 of 403 reviews
Reviewed yesterday

We were attending an event and the company made a group rate for this hotel which I assumed was a better rate than booking it myself, and at the time we made the reservation it was. Later I checked the rate online in the Hilton...More

Review collected in partnership with Hilton Hotels & Resorts
Thank rick_perry27
Hotel's Favourite
Reviewed 1 April 2018 via mobile

Stayed in this Hilton hotel a couple of nights with my family. And as the subject is mentioning, this hotel is really amazing! It is actually the first time I spent in a Hilton hotel. But it definitely left me breathtaking! First of all entering...More

1  Thank Fish_corner
Response from Rafael T, Manager at Hilton Mexico City Santa FeResponded 2 April 2018

Dear Fish_corner, Above all, thank you for taking the time to write this wonderful review. We are delighted we had the chance to introduce you to the Hilton way of doing things! Very happy you liked our interior design. Indeed, we spent a lot of...More

Reviewed 6 days ago

Love this place. Been to other locations in the Santa Fe area, but the Hilton is always consistently supurb in all areas of the hospitality experience. The staff at the executive lounge really makes you feel at home and are attentive to ensure you have...More

Review collected in partnership with Hilton Hotels & Resorts
Thank jlinus2018
Reviewed 2 weeks ago via mobile

We visited Mexico City during Christmas week of 2017. It was a fantastic trip. Mexico City was wonderful - the people, places, food, everything! Highlight of our trip was the pilgrimage to Our Lady of Guadalupe shrine. And of course our stay at Hilton Mexico...More

Thank Leslie D
Reviewed 3 weeks ago

This is the ONLY place to stay in Santa Fe. The hotel is absolutely amazing. This was our second stay in 6 months and we can’t say enough good things about this hotel and it’s staff. It’s by far one of the best Hilton properties....More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jennifer B
Response from Arizbeth C, Sales & Marketing Department. at Hilton Mexico City Santa FeResponded 3 weeks ago

Dear Jennifer B: We are very pleased to read your great comment about our Hotel and team members, thank you very much for taking the time and sharing it. Making it feel like home is our purpose and we are glad that in your stay,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$115 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (196)
Room & Suite (51)
Pool & Beach (27)
Dining (20)
Business Centre & Event Rooms (6)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Amelie B
29 April 2018|
AnswerShow all 3 answers
Response from svega005 | Reviewed this property |
There is a nice pool in the hotel to use, not sure about day passes if you are not staying at the hotel.
0
Votes
Sylvia p
2 July 2017|
AnswerShow all 3 answers
Response from craig s | Reviewed this property |
I think in the mall attached to the hotel they have those services. My suggestion is to reach out to Karla Garcia the front desk manager of the Hilton -- she will know for certain.
1
Vote
richard s
5 July 2016|
Answer
Response from Michelle B | Property representative |
Dear Squirewas... Yes! we do have accesible rooms with roll in stall showers. If you have any further questions please feel free to let us know, I will be delighted to assist!
0
Votes
Google Translation
Room Tips
"The higher the better (traffic noise) - If you can, book the executive floor (9th floor)"
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"Avoid rooms facing East. The sun is strong in the morning"
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"9th floor, executive floor."
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"our suite had 2 areas and surprisingly 2 bathrooms but not 2 separate rooms so ask if you require separate..."
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