We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save money. We search 200+ sites for the lowest hotel prices.

Holiday Inn Mexico Buenavista , an IHG hotel

Mariano Azuela, 12 Colonia Santa Maria la Rivera Col. Santa Maria La Ribera, Mexico City 06400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
View deal
Free cancellation until 22/02/22
View deal
Free cancellation until 22/02/22
View deal
Free cancellation until 22/02/22
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (130)
Room & Suite (38)
Dining (22)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 04/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Mexico Buenavista , an IHG hotel
Updated 04/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#102 of 453 hotels in Mexico City

See why so many travellers make Holiday Inn Mexico Buenavista their hotel of choice when visiting Mexico City. Providing an ideal mix of value, comfort and convenience, it offers a trendy setting with an array of amenities designed for travellers like you.

For those interested in checking out popular landmarks while visiting Mexico City, Holiday Inn Mexico Buenavista is located a short distance from Metropolitan Cathedral (Catedral Metropolitana) (1.3 mi) and Zona Rosa (1.4 mi).

Holiday Inn Mexico Buenavista is a trendy hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a rooftop pool and breakfast, which have made this a popular choice among travellers visiting Mexico City. For guests with a vehicle, free parking is available.

While in Mexico City, you may want to check out some of the restaurants that are a short walk away from Holiday Inn Mexico Buenavista, including Sanborns de los Azulejos (1.1 mi), Limosneros (1.2 mi), and Cafe de la Gran Ciudad (1.1 mi).

If you are interested in exploring Mexico City, check out one of the monuments and statues, such as Monumento a los Heroes de la Independencia, Monumento al General Alvaro ObregA3n, and Monumento a la Mexicanidad.

At Holiday Inn Mexico Buenavista, your comfort and satisfaction come first, and they look forward to welcoming you to Mexico City.

Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Secured parking
Outdoor pool
Heated pool
Coffee shop
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Room service
Cable / satellite TV
Flatscreen TV
Hair dryer
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish


Full view
90Good for walkers
Grade: 90 out of 100
30Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
208Reviews10Q+A12Room tips
Traveller rating
  • 77
  • 96
  • 16
  • 6
  • 13
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
rlev13 wrote a review Aug 2021
Great Neck, New York275 contributions166 helpful votes
I stayed here using IHG points because the hotel has some really great reviews. I checked in around 11pm and wasn't told much of anything by the front desk agent, but he gave me the impression that my breakfast was included. My room was not the cleanest...several hairs in and around the bathroom and some crumbs on the floor. On top of that, my window from this first floor room overlooks another room and an 8 foot distance between us. It seems many of the room have this interior window that looks over a courtyard or the lobby, but some rooms do have a regular view to the outside. When I woke up the next morning, it was very dark, even with the shades all the way open. I left for a few hours and when I came back I told the Manager I needed a new room and showed her pictures of what I had found. She said thay were quite full and offered to buy me a coffee while she re-routed housekeeping to give my room a proper cleaning. I agreed and waited for about 45 minutes and the room was much cleaner. The next day I had the breakfast buffet(not great) and went back to my room. On the third day, I had breakfast again and upon leaving, I was chased down by the waiter who told me breakfast was not included and I needed to pay. I now had to speak to another manager and he told me breakfast was not included because I used points? Really? You give elite members using points the worst rooms, and no breakfast? Shameful. He said he would get back to me on the breakfast thing but never did. They never took a credit card for incidentals, which was a mistake for them. I did try and charge a dinner one night to my room, but because they forgot to take my credit card, I couldn't charge to the room. The hotel was renovated in 2013 and they went all out. The outside is almost all glass and the inside is very modern. The room was great except they had no USB port anywhere near the bed. An alarm clock with a USB port, did not work and I was told that none of them can charge anything in any of the rooms. The bed and shower were fantastic...best shower pressure ever. The many lamps around the room were flimsy and cheap. The AC was great. They have an amazing 2-story gym that overlooks a jacuzzi and pool. But, I soon discovered that it is not the hotels gym. The gym has members that come to use the pool, jacuzzi, and pool and it can get crowded. Due to Covid, I was surprised to find out everything needed an appointment to use. The front desk did not inform me of this. The gym has everything, but its a little deceiving to say its the hotel gym. It is a gym on the property that hotel guests have access to.....same as the pool, which has 3 lanes for swimming, but no area to just relax. The location is a bit far from the main tourist attractions, but you do have a Walmart super close, and a large mall as well. Its sketchy at night to walk around (past 10pm). Overall, it was a huge disappointment to learn how they treat IHG elite members and/or those who pay with points. Most hotels treat points stays the same as paid stays. I had upgrades and no problems at both Marriott and Hilton just before and after this stay and at my last two IHG stays as well. The policy at this hotel to treat points stay worse than other stays is a bad mistake, and I would never return or recommend this hotel
Read more
Date of stay: August 2021
Room Tip: Many rooms have no outdoor light because they face another room 8 feet away
See more room tips
2 Helpful votes
Response from IHG Service, Owner at Holiday Inn Mexico Buenavista , an IHG hotel
Responded 12 Nov 2021
Dear rlev13, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the cleanliness in your room and our breakfast. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. In the midst of the inconvenience, I am glad to know that the modern design of our hotel and rooms were still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
Read more
Lewis Gardner wrote a review Jun 2021
4 contributions
I can’t begin to explain how amazing our stay was. As 3 Brits the staff made us feel extremely welcomed and did everything they could to make us have the best experience. It was one of our birthdays and Ari (the manager) organised a surprised cake and song at breakfast and while we were eating they went in and decorated the room, It was so lovely. The breakfast staff, Guerelmo (I don’t know how to spell it) was particularly amazing and helped us navigate the food and menus each morning. Angel, the doorman, was equally amazing and always checked in on us and organised tours and travel for big events (pyramids etc). My girlfriend stained her jacket and the dry cleaning did an awesome job of getting it out. The gym and pool are a great addition and I don’t believe you would get better service anywhere else
Read more
Date of stay: June 2021Trip type: Travelled with friends
Response from Holiday Inn Buenavista, Propietario at Holiday Inn Mexico Buenavista , an IHG hotel
Responded 12 Jul 2021
Dear Lewis, Thank you very much for taking the time to recognized our hard working staff. We are very pleased to hear that you and your friends had a wondeful stay with us and we were able to exceed your expectations. We hope we can welcome you again in your next visit to Mexico City.
Read more
... wrote a review Apr 2021
1 contribution
Out of all your employees, Ariadna Gonzalez had the decency to respect my privacy and at the same time went above and beyond to exceed my expectations. You need more staff like her, she made me feel comfortable, like a home away from home. You really have an asset to your company. Well done Ms. Gonzalez, you have a bright future ahead of you!
Read more
Date of stay: March 2021Trip type: Travelled on business
Response from Holiday Inn Buenavista, Propietario at Holiday Inn Mexico Buenavista , an IHG hotel
Responded 12 Jul 2021
Thank you very much for taking the time to recognized our hard working staff. We hope to welcome you again in the near future in Holiday Inn México Buenavista.
Read more
Sanjay D wrote a review Mar 2020
Navi Mumbai, India295 contributions178 helpful votes
I stayed in the hotel in Jan 2020. I loved everything about the hotel. The rooms, The amenities like TV, Clean & well equipped bathroom. the coffee kettle with the best of the coffe( of both choice) decaffinated & non de caffinated. The Restaurant is also the best amongst the best. the breakfast has wide variety of menus . The swimming pool is large & the Gym is world class. The staff is helpful & always ready to go a extra mile to satisfy the customer... All in all excellent experience...
Read more
Date of stay: January 2020
4 Helpful votes
GerardoFoodie wrote a review Feb 2020
273 contributions111 helpful votes
From rooms, decoration, restaurant, in house Starbucks coffee and friend,y staff...NICELY impressed!!! Rooms are comfortable and have all basic amenities, VERY comfortable beds. A perfect place a few blocks away from Reforma and a short drive to Polanco..
Read more
Date of stay: January 2020Trip type: Travelled on business
2 Helpful votes
US$58 - US$83 (Based on Average Rates for a Standard Room)
MexicoCentral Mexico and Gulf CoastMexico CitySanta Maria la Ribera / Cuauhtémoc District
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Mexico Buenavista , an IHG hotel
Which popular attractions are close to Holiday Inn Mexico Buenavista , an IHG hotel?
Nearby attractions include Forum Buenavista (0.3 km), Museo Universitario del Chopo (0.1 km), and Alameda de Santa Maria La Ribera (0.4 km).
What are some of the property amenities at Holiday Inn Mexico Buenavista , an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Mexico Buenavista , an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Mexico Buenavista , an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Mexico Buenavista , an IHG hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Mexico Buenavista , an IHG hotel?
Conveniently located restaurants include La Giralda, Cafe King, and Kalpoli Margarita.
Are there opportunities to exercise at Holiday Inn Mexico Buenavista , an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Mexico Buenavista , an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Mexico Buenavista , an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Mexico Buenavista , an IHG hotel?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (6.2 km), Historic Center (Centro Historico) (1.8 km), and Metropolitan Cathedral (Catedral Metropolitana) (2.2 km).
Is Holiday Inn Mexico Buenavista , an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.