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    Crowne Plaza Hotel de Mexico

    Calle Dakota # 95 | Col. Napoles, Mexico City 03810, Mexico
    011 65 800 852 6027
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    03/12/2017 04/12/2017
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    US$108
    US$104
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    US$108
    US$108
    Traveller (145)
    Room & Suite (137)
    Dining (36)
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    Overview
    • Excellent32%
    • Very good38%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (594)
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    1 - 5 of 219 reviews

    Reviewed 3 weeks ago

    Our room was very nice with a view to the world trade Centre just across the road. Plenty of space in the room. Bed was very comfortable. The staff were very friendly and helpful,, especially the concierge and booking tours. Only suggestion since the traffic...More

    Thank ROD B
    Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 3 weeks ago

    Dear Rob so happy to read that you enjoyed your stay with us. Thank you for selecting our hotel. We look forward to seeing you soon.

    Hotel's Favourite
    Reviewed 16 September 2017

    1 night layover in MX City, decided to stay here $400 cab fare from the Airport... Check in swift and straight into the Restaurant at 21:30. Richard was my server, very good English and some local suggestions! As there is a pizza oven - Then...More

    Thank Peter M
    Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 18 September 2017

    Dear Mr. Peter, so happy to read that you enjoyed your stay with us. Thank you for selecting our hotel. We look forward to seeing you soon.

    Reviewed 6 October 2017

    Its my second stay at this hotel within a year Big mistake Rooms in a very bad shape Poor maintenance No hot water and then only dripping Shade curtains torn out Bad light system And no heating We were freezing in the room It was...More

    Thank amnobenda
    Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 7 October 2017

    Dear Valued Guest; thank you for taking the time to share your comments with us. I offer my sincere apologies for the general dissatisfaction of your stay as our staff and facilities did not meet your expectations. This is definitely not the image we would...More

    Reviewed 19 September 2017

    It was a Great Experience. Excellent and Personalized Service... Cleanliness, Attention,etc. Quick service in general. I will repeat my experience for my next business meeting trips in Mexico City and WTC in particular.

    Thank malmaguer2017
    Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 21 September 2017

    Dear Mr. Almaguer; thank you for your visit and feedback provided. We look forward to seeing you soon.

    Reviewed 10 September 2017 via mobile

    Very good hotel, practically across the street from the World trade center. Nice looking lobby and decent rooms. Very good restaurants at the hotel and more than few good restaurants short walk from the hotel.

    Thank Izudin L
    Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 11 September 2017

    Dear Mr. Izudin thank you for your visit and feedback provided. We look forward to seeing you soon.

    Hotel Novit
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$103 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Mexico City
    • #32 Luxury Hotel in Mexico City
    • #65 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Cancelon, Orbitz, Travelocity, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Crowne Plaza Mexico City ,
    • Crowne Plaza Hotel De Mexico Mexico City
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    Traveller (145)
    Room & Suite (137)
    Dining (36)
    Hotel & Grounds (171)
    Bathroom (17)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Audrey P
    18 November 2017|
    Answer
    Response from ROD B | Reviewed this property |
    I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
    0
    Votes
    Jessica S
    9 April 2017|
    AnswerShow all 5 answers
    Response from Calos S | Property representative |
    Dear Miss Jessica. We don´t have balcony rooms
    0
    Votes
    Google Translation
    Room Tips
    "Avoid this hotel"
    Read review
    "I stayed at Floor #3 and it was very relax."
    Read review
    "Mine was on first floor and was quiet enough. Maybe a high floor with a view"
    Read review
    "Top rooms better"
    Read review
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